Nice hotel service really good

Lovely location, rooms and main areas a little tired.During our stay towels only replaced, when I asked at reception. Refreshments in room tea coffee milk on arrival, refilled once during our visit.

We stayed in this hotel before and were happy to come back but unfortunately the property deteriorated and our stay was not as good. We booked superior room, like last time we stayed, but room was much smaller, with small double bed, and very tired bathroom (cracked tiles). It was dusty and needed TLC. Not sure we will be back although the location and the views from the hotel are fabulous and staff are very nice and work hard. If you book - ask for a room with a king bed or twin beds as the double bed we had was very small. Worth paying for a room with sea view.

Brilliant setting, which could do with better signage at the entrance to the road.. Issue with our room was sorted quickly and well, although the replacement room was small and pokey under the eaves and with a tiny bathroom and one small window. Generally the room and especially the bathroom need a bit of TLC - lookin at furniture need and socket placement would be a start. It was OK for 1 night but for longer a definite no. That said the bed was comfy and the hotel was quiet. The restaurant was another matter. The person in charge of the kitchen, I will NOT call them a chef, needs training on how to pick salad leaves- just because they are bought "ready to eat" in a pack doesn't mean you don't need to check them over as some go off and basically turn to a rank brown "mush" before others. Serving them in such quantity is, frankly, in excusable. Menu also needs to be looked at - one slice of toast with a chicken liver parfait is not enough. Wait staff need to realise when there is no bread or water on the table as FIRST. "Steamed vegetables" is not a fair description of frozen peas and carrots mix and to overcook fish so badly is not something I have seen since the 80s :-( No wonder you can't find their menu on the website for love nor money. Stay for the views and avoid the restaurant at all costs!

A large hotel dating back to earlier and different times but appeared to be well maintained in both the public areas and the room which was clean and well equipped. Bed was comfortable and a small point but important for me, decent wall lights for bedtime reading. Bathroom was spotless although I'm not great on shower curtains with a standard bath. Breakfast service was good, cooked items served to order, plenty of fresh fruit salad items and choice of cereals, yoghurt, croissants as well as toast. Preserves in the little plastic tubs but that's just me. Check in and out quick and efficient. Parking fine but might struggle if hotel was fully occupied. Situated on headland with lovely views, a path with steps leads down to the harbour.

Beautiful place and the people were so friendly , loved it ❤️

A beautiful old building sadly looking very tired in places

Outlook excellent Dining staff pleasant but lacked adequate supervision

Stayed here while on a motorcycle tour with the mrs…. After 10hr in the saddle it was just what we needed.. a smile and a key at check in then left to our own devices.. no hassle no problem parking the bike outside the doors.. just perfect and we will be back.

Food needs improvement

Shortage of staff, breakfast below average

Arrived after 21.00 in readiness for a 05.30 start for the Cairnryan ferry (20 minutes drive away). Very warm welcome by friendly staff who rustled me up a sandwich even tho the kitchen was closed. Fantastic views, pet friendly, great value for money. Rooms and decor are a little tired but clean, tidy and comfortable. Recommended. Portpatrick a lovely small harbour town.

I drove all or most of Scotland and this was my favourite Tranquil The staff and environment made me feel like I was home when I was far from it Gave me a peaceful place to be at peace

Service was poor . Just literally handed key and told room upstairs . Arrived at 10.45 pm went to room put bags in went to bar asked for a drink nope ran out asked for another beer nope ran out ended up taking something didn't really want .but sat down was just about to go back up to get one more and I heard the bar maid say to a resident that they couldn't get a drink bar was closed resident said you never said it was closing she said well it's closed I'm closing .

We had a lovely stay, we had the superior room with sea view, if anything needs updated in the hotel it’s the windows we could feel a draft coming in, big thick curtains so we closed over the worst windows to keep the draft out, hotel lovely nice bar area and games room, we had dinner and it was lovely and so was the breakfast, I would stay here again lovely views from the room we had.

Nice hotel on a perfect location. Our room was an attic room with a turret and a fabulous sea view. The room was comfortable and clean but a little tired (condensation is obviously a problem resulting in some water marks on the walls and some peeling paint) but it certainly didn't distract from our stay. Breakfast was excellent. We didn't eat dinner at the hotel but did have a few drinks in the bar which was warm, comfortable and well stocked. I would definitely recommend the hotel and would happily stay here again.

Would stay again

This hotel has amazing views in the position above Portpatrick. Freindly staff and good facilities, I would stay here again at the drop of a hat. Food was great, enjoyable stay.

Stayed at this hotel for 2 nights with mum for her birthday. All staff we spoke to were lovely. Room was clean, quiet and as expected. Only slight disappointment was the evening meal as they had a set menu and the food was average. I’d expected the a la carte menu as per previous visit. Second night we ate at a lovely pub in the harbour area so was no big deal as the hotel is within easy walking distance.

Comfortable and good value accommodation.

We had a great stay and the Hotel was as expected. We arrived sadly after the Restaurant had closed, our issue not the Hotels. But not many options to eat after 9pm locally. Will definitely stay again.

Excellent stay, room was lovely

Lovely double room. Good value for money

We spent 4 nights at the hotel, luckily we booked a room with a sea view as views over the harbour were spectacular. The room was clean and the bed comfortable but the fittings in the bathroom let it down as the shower was connected to the taps and was outdated and hard to control. The staff in the restaurant were polite and the food was good but the service was a bit slow. We would certainly consider using this hotel again.

Interior decor is first rate. Bedroom space very limited. Window in bedroom very draughty, the wind was blowing the curtain away from the frame. The service was good after a few mishaps. The food was good. The view from the room was first class.

On first sight this hotel looks fantastic unfortunately that impression does not stand close scrutiny. The company Web site shows lovely modern bedrooms well my single room was nothing like. It was very tired and old fashioned with an old uncomfortable sprung bed and a very tired bathroom with a heated towel rail which had old red insulation tape holding it together I spent 3 nights at the hotel and the bedroom received no services at all No clean towels or a clean up and on my leaving after showing hotel staff the heated towel rail was exactly the same with no effort to repair The quality of the breakfast I also thought was poor with what I thought was scrambled eggs looking and smelling disgusting All in all a large underinvested hotel that did not supply what the company Web site shows Once again as a single traveler was given the old and tired single room Very poor all round

We like the most the beautiful vieuw. And the comfort in the room. The badroom. The comfort beds. Friendley to the dog. And very clean. Beautiful walk near the hotel

Lovely hotel in a beautiful setting. They even provided perfect weather! Would difinitely go again, hopefully next year, what ever the weather.

Would return for the views over the port but on a room only basis. Food , both at breakfast and dinner was a total letdown.

Hotel looks nice and inviting when you enter. Room was comfortable, nice view looking out over the sea, bathroom was slightly dated and bath needed a good clean. Breakfast service was a disappointment, self service “hot” option was lukewarm and of poor quality, crockery was dirty. Would look at other properties near by first if we were staying in Portpatrick again.

Very god location,friendly staff and great room with all facilities.Pleasant village with great community feel.

The location is the best thing about the hotel! It is very very tired. I had a single room, bathroom contained a bath with hand held shower hose...I may aswell have poured a glass of water over myself there was so little pressure from it. It seems some rooms have shower pumps....the room next to me did as I was awoken at 6:30am when the occupants had their showers. When I mentioned to reception when checking out the response was "Some rooms have pumps!" I travel a lot and can't actually remember the last time I said this but I definitely wouldn't go back or recommend.