Sheraton Santos Hotel
Hotel in Santos
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Family-friendly hotel connected to a shopping center in Aparecida with a fitness center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a complimentary children's club are onsite.
Housekeeping is available on request.
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. LED televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a complimentary children's club are onsite.
Housekeeping is available on request.
Sheraton Santos Hotel offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and bathrobes. LED televisions are featured in guestrooms. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Santos
Available Rooms
Classic Room, 1 King Bed, Non Smoking
1 King • 409 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Room, 2 Queen Beds, Non Smoking
2 Queen • 409 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking
1 King • 850 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
5.0 / 10.0
Hotel Maravilhoso
10.0 / 10.0
Very good hotel location very nice
5.0 / 10.0
Without a shadow of doubt the best hotel ive stayed in @ Santos
Good size room , great wifi , good breakfast
Virtually next door to the best shopping mall in Santos & Carrefour supermarkets
All the staff spoke English which is a bonus for brasil
10 minute walk to the nearest beach
Very quiet of an evening
Overall a perfect stay
8.0 / 10.0
Clean and safe
10.0 / 10.0
The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
10.0 / 10.0
Safe
10.0 / 10.0
Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
10.0 / 10.0
All
10.0 / 10.0
The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
8.0 / 10.0
Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
5.0 / 10.0
superou as expectativas
10.0 / 10.0
Very good
10.0 / 10.0
Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
10.0 / 10.0
My second time staying there and have always had a good experience. The only negative I can think of is the steep price for parking there. Breakfast is probably the best I’ve ever seen at a hotel
5.0 / 10.0
Hotel maravilhoso
10.0 / 10.0
Convenient for the price and the city!
2.5 / 10.0
Hotel sensacional e o serviço é incrível em todos os lugares.
Usamos o Spa e a piscina e a academia. Praticamente nem saímos do hotel nos 5 dias que estivemos lá. A localização é incrível com o supermercado e o shopping exatamente em frente ao hotel e isso facilita muito.
O café da manhã tem várias opções e é muito gostoso.
Enfim, sempre que voltamos pro Brasil acabamos nos hospedando aqui e sempre o melhor custo benefício .
10.0 / 10.0
Great customer service.
5.0 / 10.0
Friendly staff, comfortable room, excellent breakfast and great location.
We spent the night here waiting to board a cruise ship the next morning. Location was perfect, from the hotel to the cruise terminal was only about a 20 minute taxi ride.
We would definitely stay here again!
10.0 / 10.0
Gorgeous hotel. The indoor pool is amazing as well as the included breakfast. The personnel was very kind and provided a free late checkout without any problem. We loved our stay at the hotel.
10.0 / 10.0
I love this property. Facilities are great. I missed the adult game room and found it leaving but it looks fun.
2.5 / 10.0
The suite was good except for the TVs. They need to upgrade the TVs in the suite. Smart TVs are needed in hotel rooms. The suite was spacious and nicely decorated.
5.0 / 10.0
The suite was good except for the TVs. They need to upgrade the TVs in the suite. Smart TVs are needed in hotel rooms. The suite was spacious and nicely decorated.
5.0 / 10.0
Everything was perfect, I would recommend to my friends and family, and most likely will go back!
4.0 / 10.0
We were satisfied in general with the hotel, the cleaning was not the best, the drain for the shower was stuck, had to ask twice for disobstructing.
They forgot to supply the toiletries and the mini bar, also had to ask twice. This should be improved. The Lagar restaurant we tried to use twice, but there was no attention at all by the crew, we were sitting in a 6 people table, no service for 20 minutes, we had to go for another restaurant. Very sad 😞 this HAS to be improved!! We plan to come back in future, so we want to see those points perfect 👌
1.5 / 10.0
As a Sheraton, I expected the cleanliness standards to be superb. It was sub-optimal. We were there for 3 days and the carpets and area outside of the elevator looked as if it had not been cleaned in weeks. There were litter and food on the floors. We asked twice for them to clean it. It took 3 days for it to be cleaned. You can tell they're not following the enhanced cleaned methods. There is evidence of dust collections in common areas, no one is assigned to wipe the elevators, doors or buttons. The floor in the dining area needs scrubbing. Staff interaction is great. We had to extend our stay. The first cleaning of our room was also sub-par. The sink was not cleaned and the room was not mopped. The 2nd cleaning was much better. Bed is comfortable, WiFi and location are excellent.
3.0 / 10.0
As a Sheraton, I expected the cleanliness standards to be superb. It was sub-optimal. We were there for 3 days and the carpets and area outside of the elevator looked as if it had not been cleaned in weeks. There were litter and food on the floors. We asked twice for them to clean it. It took 3 days for it to be cleaned. You can tell they're not following the enhanced cleaned methods. There is evidence of dust collections in common areas, no one is assigned to wipe the elevators, doors or buttons. The floor in the dining area needs scrubbing. Staff interaction is great. We had to extend our stay. The first cleaning of our room was also sub-par. The sink was not cleaned and the room was not mopped. The 2nd cleaning was much better. Bed is comfortable, WiFi and location are excellent.
2.0 / 10.0
Overall was amazing. The service was slow in the front desk and they seemed disorganized when more people was coming. But the hotel is amazing, the spa service was awesome and breakfast was awesome as well. So definitely recommend
4.0 / 10.0
Overall was amazing. The service was slow in the front desk and they seemed disorganized when more people was coming. But the hotel is amazing, the spa service was awesome and breakfast was awesome as well. So definitely recommend
5.0 / 10.0
Outstanding breakfast and service in general.
2.5 / 10.0
Outstanding breakfast and service in general.
10.0 / 10.0
New hotel
8.0 / 10.0
Check in was easy and Julio was very friendly. The restaurant was tasty and fairly priced however our food took 30 plus minutes for lunch. The pool was good sized and clean however the couches and lounge areas in the pool area had stains and tables were dirty with food trays and food crumbs. We used the kids room and teen rooms. The air hockey table was broken which was a bummer. The breakfast buffet was included and was AMAZING! It is close to the beach and for the price it could not be beat! We will be back. A little more attention to cleanliness in the pool area is my only complaint.
4.0 / 10.0
Check in was easy and Julio was very friendly. The restaurant was tasty and fairly priced however our food took 30 plus minutes for lunch. The pool was good sized and clean however the couches and lounge areas in the pool area had stains and tables were dirty with food trays and food crumbs. We used the kids room and teen rooms. The air hockey table was broken which was a bummer. The breakfast buffet was included and was AMAZING! It is close to the beach and for the price it could not be beat! We will be back. A little more attention to cleanliness in the pool area is my only complaint.
4.0 / 10.0
The hotel is well located, near shooping, room clean, good bed, excellent shower, breakfast and swimming pool, TV and multiple channels available. My only concern was about the pillows, in my opinion they are really soft and low, I had to place 3 pillows to keep my head straight and have a good night. The parking price is also a bit expesinve R$40 per day, and no other options to park around the hotel.
10.0 / 10.0
Great staff and Accomodation. I will certainly come back.
3.0 / 10.0
Excellent hotel. Brand new, very clean, great atmosphere, friendly staff and very good breakfast. Highly recommended
2.5 / 10.0
Excellent hotel. Brand new, very clean, great atmosphere, friendly staff and very good breakfast. Highly recommended
2.5 / 10.0
Local maravilhoso, equipe, quarto, piscina aquecida, academia, salas de jogos... café da manhã...tudo perfeito... fidelizou em santos...
FAQs
How much does this hotel cost compared to others in Santos?
The average price for a rental in Santos is R 774 per night. This rental is R 1,696 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Santos Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Santos Hotel. Enjoy the water!
Is Sheraton Santos Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Santos Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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