Grand Hotel Serapide
Inn in Pozzuoli
1 queen bed
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this inn
While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a bidet and an espresso maker. Other amenities include laundry facilities, towels, a phone, and a desk.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Garden
Map of Pozzuoli
Available Rooms
Standard Double Room, Sea View
1 Queen • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Double Room, Courtyard View
1 Double • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Comfort Double Room
1 Queen • 1 Sofa • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Comfort Double Room, Courtyard View
1 Queen • 1 Sofa • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room, Sea View
1 Queen • 2 Sofa • 484 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Second time here as we enjoyed it so much the first time! Views from our room were SPECTACULAR of the bay. Highly recommend!
5.0 / 5.0
One of the nicest hotels I have stayed at— updated, beautiful, kind staff, safe, nice views, good food. Only downside? Few activities nearby and the train is a distance away.
5.0 / 5.0
Property is located in a quiet area of Napoli
Staff is really welcoming
Hotel room had a beautiful sea view
Bed was very comfy
Breakfast is really good too
Room
Is huge
I really loved the place
2.5 / 5.0
Our stay was Great but the description of the property on Hotels.com promised an Airport Shuttle which ended up costing us over 75 Euros for an Uber/Taxi. I emailed the property 48 hours before our stay requesting shuttle information, with no reply. We phoned the property upon arrival at the airport and were told that someone would pick us up. When nobody arrived, we phoned the property again and they apologized and said that unfortunately they did not have a shuttle available. The sole purpose of choosing this property was because of the promise of a hotel shuttle. Upon our arrival at the property, once again they were apologetic and even compted us a drink at their lounge. The hotel is beautiful, the view breathtaking and the cuisine and prices at their evening dinner menu was outstanding. The complimentary continental breakfast on the veranda was exceptional.
4.0 / 5.0
a little remote, spectacular views, good breakfast with lots of options included, well-air conditioned,friendly staff, big, clean rooms.
5.0 / 5.0
It was clean.
5.0 / 5.0
We stayed for four nights at the hotel's studio suite which has a jetted tub in the room. The room was spacious and cozy, and the doors can open to a balcony with a beautiful view of the sea. The bathroom was plenty big, but some fixtures need an upgrade; regardless it was clean. It had a heated towel rack, but we never used it. The plug was also to high to reach for my short self.
Maybe this is a European thing, but I am use to having drawer space to put my things in, but this this hotel had none. There was an open closet to hang clothes, but several items simply remained in our suitcases because we had nowhere to put them.
The jetted tub was roomy and so relaxing once we figured it out. I wish there had been some instructions on how to operate it. It had lots of buttons to push and they were not labeled, so it was a guessing game what each was for.
Most of the staff we dealt with were great and super helpful. On the first night we missed dinner and they went out of their way to make us a little something, best grilled ham and cheese sandwich we ever had. They serve a continental breakfast, and it was good. They have several different options. We made it a little late (15-20 minutes before breakfast ended) a few days, so there were mostly pastries and yogurt.
There was a random sulfur smell, and we found out is coming from a nearby volcanic crater that emits those fumes.
I would definitely recommend this hotel.
5.0 / 5.0
Amazing hotel
Everything was to perfection. The rooms are big, well decorated and the sea view is to die!
Definitely, we are coming back.
0.5 / 5.0
Be around that this hotel advertise a free order to the airport that I cannot provide to you. I communicate with them for two days before arriving by emails and they announce me that on the Sunday the free shuttle doesn’t work.
The day of my arrival, 2 hour prior my checking the announce me they couldn’t accommodate my free shuttle.
I had to cancel it and they charge me anyway.
Stay away from this hotel that actually lying to you and try to rip you off!
1.0 / 5.0
Terrible experience, we travelled with friends and family, called in advance to let them know of our arrival, shuttle costed us $80 Euros for a short trip. We let them know some of us had lost a flight and they didn’t let us in the room after midnight, despite the fact we had called them twice to make them aware of the situation. Customer Service is zero grade in this hotel.
4.0 / 5.0
Beautiful property. Staff were very nice. View was amazing. The restaurant was good but not a big selection. We booked this hotel based on location and shuttle to airport. Didn’t know until we got there shuttle didn’t start until 9am which didn’t work for us. Hotel did arrange a cab and take away breakfast (we paid for cab 70€)
5.0 / 5.0
I would go back. Very beautiful
5.0 / 5.0
Great hotel with stunning views. Very friendly staff. The airport shuttle is awesome!
5.0 / 5.0
This hotel was beautiful with stunning views! The staff was so friendly and super helpful! The complimentary breakfast was awesome!! Would definitely stay here again!
2.0 / 5.0
Hard to find. Couldn’t figure out how to get car through a gate. Had to park in a dirt lot about 3 minute walk. Party with nonstop drum beat until 11pm.
5.0 / 5.0
Great staff
4.0 / 5.0
Hotel offers a shuttle service to the airport. The driver was rude, had a dirty vehicle with a broken seatbelt, and drove like a maniac.
5.0 / 5.0
View of Naples, Mt Vesuvius, Capri
2.0 / 5.0
Terrible sulfur smell evident both inside & out with this property. They promised a complimentary airport shuttle that did not exist resulting in a very expensive taxi ride and the location is awful & remote - not even in Naples as advertised - 30 minutes from airport. Absolutely no dining options other than one high-end seafood restaurant
5.0 / 5.0
Very pleased with our stay.
2.5 / 5.0
Amazing
4.0 / 5.0
The hotel was so amazing, staff super friendly and accommodating. But SO far out of Naples. Not sure I meant to book that or if there was a mistake because taxis were SO expensive in and out. And there really wasn’t much around.
1.0 / 5.0
In a dodgy looking area. My wife felt unsafe so we left and they would not credit me back.
5.0 / 5.0
Highly recommend
4.0 / 5.0
Perfect waterfront stay on our last night in Italy. The hotel is great if you’re looking for a view with peace and quiet but there’s nothing walkable nearby. Luigi and Francesco were amazing!! Also worth noting, the airport shuttle is only available 9-5; but the front desk kindly coordinated a 4am cab pickup and even had amazing breakfast bags waiting for us!
2.5 / 5.0
Wonderful stay at the hotel. The sea view room had a great deck that faced the bay of Naples along with a jetted tub that was perfect after exploring! Beautiful sunset views!very accommodating and friendly.
5.0 / 5.0
We liked how clean and crisp both room and areas around hotel were.
5.0 / 5.0
Excellent staff and thank you Julia for the great hospitality. Very good view and location.
3.0 / 5.0
Very misleading on Orbitz part to advertise as free shuttle. It is only available between certain hours and very limited. Hotel was great, when you type in free airport shuttle you should not have to read everything and email the hotel to determine if there is actually a shuttle. I would have gone with a different hotel, cost was almost $100.00 to get to the airport
5.0 / 5.0
Very helpful staff w/ transport, tours--food & spa on site, this place was beautiful!!
1.0 / 5.0
not close to Naples airport as they mention and staff not helpful with cancellation process
2.0 / 5.0
Great new built stay.
5.0 / 5.0
The view is breathtaking. I enjoyed the patio area a lot. The hotel was claean and the staff was friendly.
5.0 / 5.0
You just need to prepare that there aren’t many stores that you can walk to, but you are an a beautiful hill that is overlooking the ocean. It’s quiet, it’s gorgeous, and the staff are incredibly kind. That’s all… If you can stay here, I recommend you stay here. They will take care of you even with personal recommendations.
5.0 / 5.0
I only stayed here overnight as my flight landed too late to get a car rental! This hotel is very good. We organized a pickup from the airport, as it was a little pricey it was easier than getting in line and dealing with the hassle of finding a taxi. We got put into a room where the AC did not work so we called the front desk. Within minutes someone came to fix it. They determined they couldn’t fix it so put us in a fully upgraded suite that was amazing! All of this happened around 11:30pm and someone was always there to help and respond when needed. The room was clean, wifi and AC worked and the room was beautiful! The breakfast was honestly one of the best we had in our 2 months of being in Italy and there were so many options! We also took a free shuttle to the airport in the morning. We didn’t want to leave this hotel since it was so nice and everyone was friendly! I would say it’s not close to many things in Naples, so if you’re looking for a stay where you can walk to main attractions, this isn’t it unless you drive or cab! Great stay and would recommend. I
5.0 / 5.0
This is a beautfiful and reasonably priced hotel overlooking the Mediterranean Sea. Rooms are spacious and bathrooms huge. Recently tenovated with everything in immaculate condition.
5.0 / 5.0
This hotel surprised me. It was good priced and in a great location. It is far from the main city, but we stayed to go to the airport because of the free airport shuttle. Which worked out perfectly because we had to leave at 9 the next morning and we scheduled it when we first arrived around 3. Staff greeted us happily when we first walked in and the location is gated which made me feel really safe in such a big city. Only complain was that the dinner wasn’t too good, but not what we came for. Would recommend.
1.0 / 5.0
It was such a mess we left without checking in! Never again! And they charged us full price!
4.0 / 5.0
Views are amazing, staff are helpful and friendly
4.0 / 5.0
Very nice and comfortable, staff is service oriented, breakfast is great, clean.
The plastic shelves doesn't fit the nice bathroom.
FAQs
How much does this inn cost compared to others in Pozzuoli?
The average price for a rental in Pozzuoli is R 1,107 per night. This rental is R 1,144 above the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at Grand Hotel Serapide. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is Grand Hotel Serapide pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Serapide?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and garden.
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