Hotel CARPE DIEM Tulum by Nah Hotels
Hotel in Tulum
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel with a rooftop terrace, near Tulum National Park
This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Recreational amenities at the hotel include an outdoor pool.
This smoke-free hotel features an outdoor pool, a rooftop terrace, and self parking. WiFi in public areas is free. Other amenities include barbecue grills.
Hotel CARPE DIEM Tulum by Nah Hotels offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 48-inch flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Tulum
Nearby attractions
Available Rooms
Studio
1 King • 1 Sofa • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Loft
1 King • 1 Sofa • 861 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Loft
1 King • 2 Sofa • 861 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
8.0 / 10.0
Luis is very friendly and helpful. Communication through whatsapp is easy and almost instant reply. Air condition is good. Roof top swimming pool and sunset view are excellent. Very convenient. Laundry service at the opposite road and cheap. There was plumbing problem in the toilet downstairs but it was resolved promptly. We still have a second toilet to use. Last night of staying (Friday) was bad because of the loud music almost the whole night. Avoid the weekend and you will be fine. Address is wrong. Type the name of the hotel in google map is fine.
5.0 / 10.0
The hotel was clean and the owner was super friendly on the Main Street and everything is there close by never had to use the car we walked all the time
8.0 / 10.0
No one there to let us in. There was a note on the door to call a number and someone would come. A very nice cleaning lady came, gave us our key, told us the code to open the huge steel gate, told us the WiFi password when she showed us the loft. No elevator so we carried our luggage up 4 flights of stairs. Not nearly enough towels and actually no amenities at all except a pool on the roof, but more stairs and I don’t think there was a filtration system for the pool. The hotel loft room was nice. Full kitchen, dining area, living room area with big tv and a half bath. Second floor was the bedroom. Comfortable bed. Full bath. There was only us and one other person in the building. Wasn’t bad at all but could have been better.
2.0 / 10.0
The property was not what we assumed. Had to wait 30 minutes in between toilet flushes. There was no soap anywhere. Inside furniture was absolutely filthy. Car wash right beside woke us up with a super loud vacuum. The hotel host was quite nice though!
8.0 / 10.0
The property was clean and comfortable. Close to a lot of restaurants down the street and minutes away from the beach. The location on Expedia is wrong, so I would contact the host before booking to get the actual address.
10.0 / 10.0
The BEST
10.0 / 10.0
Pro, beautiful. Great location. Cons, alittle dirty in some corners. Bathroom vanity is water damaged and smelly with mildew, no hot water in shower. Wifi only works with 1 device not 10 listed
10.0 / 10.0
This is amazing option for a nice and easy stay. It’s location it’s amazing and the staff is always at your service. This is the 2nd time I visit and I will keep coming back for sure
5.0 / 10.0
Nice place, nearly stores, bar’s, bike rental, we didn’t use the car !
5.0 / 10.0
I had a great time at this hotel it was central to all the amenities, very spacious and had a great food vending at the corner of the street. Loved the pool area but it could do with a toilet area with a WC and wash facilities. I would defo book again
8.0 / 10.0
Pro's:
Pool Area
Staff
Location
Con's
Noisey road outside
Car wash next door which starts at 6.30am
10.0 / 10.0
Very kind staff . I got 2 reservation for my 3 night stay and she helped us out to stay at the same room at the loft for all 3 night . Absolutely recommended!
10.0 / 10.0
Great
8.0 / 10.0
Large modern rooms, nice rooftop pool but with little shade. No other amenities to comment on, serviced condo rather than a full service. hotel
5.0 / 10.0
I loved the place and the location. It was excellent and quick to get around town and the front desk was very helpful
5.0 / 10.0
Muy agradable staff
10.0 / 10.0
Very nice staff and hotel
5.0 / 10.0
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs.
Karen will welcome you with open arms and is very accommodating.
Great location..walking distance to all the restaurants..
2.5 / 10.0
Carpe Diem Tulum is a 10/10! My neices and I stayed in the Family Loft..Beautiful..Full Kitchen, 2 pull out beds, and another big bed upstairs..and a really nice size shower in the bathroom upstairs.Karen will welcome you with open arms and is very accommodating.Great location..walking distance to all the restaurants..
4.0 / 10.0
The internet is good.
The A/C worked.
The room was big, but very dark, only a small window besides the door.
It felt like living in a cool box.
The walls were very dirty needed a painting.
The receptionist seemed to pay the mobile phone more attention than the quest.
10.0 / 10.0
Clean safe lovedddd it
5.0 / 10.0
Clean safe lovedddd it
5.0 / 10.0
Great stuff , very clean , and they help me with taxi services beautiful places
5.0 / 10.0
Great stuff , very clean , and they help me with taxi services beautiful places
4.0 / 10.0
Decent place. Stayed in the duplex room and there was loads of space and it was well equipped.
4.0 / 10.0
Karin y Pedro were very friendly, helpful and ‘chill.’
Karin’s kind offer to help carry a weeks worth of groceries to the door of my 2nd floor room on the 3rd (third) floor was welcomed.
As quickly as she offered and helped lug the stuff up, she just as quickly left and returned to her office.
Pedro was equally friendly, conversational & helpful. 👊
My room had a loft w/ a king size bed along with the master bath. Spacious shower with attractive stonework carved, cut, chiseled and installed by a Master Stone Cutter early in their career.
The downstairs living room/dining area/kitchen was spacious. The kitchen has a nice full size refrigerator, a stainless sink, along with a flat top stove, microwave, toaster and blender. It was sufficiently stocked with utensils and plates.
A half bath is also on the main level next to a very spacious and unequipped laundry room.
5.0 / 10.0
Nice quiet place with very friendly staff, I'll be back
4.0 / 10.0
Nice apartment with kitchen facilities. The room was fairly large with a comfy bed and decent sofa allowing 2 adults and 2 small children, The air con worked great and so did the wifi, although the room wasnt too clean this wasnt a major issue. Great location, basically meant you walked out your door and grabbed a taxi to the beach or walked up the road to restuarant or bar (obvioulsy being on a main road, meant it was a little noisy).
The rooftop pool looks nice, but not children friendly at all, so couldnt use it. Karen who run's the apartments was lovely and had our room ready early and sorted out issues for us straight away.
5.0 / 10.0
Everything was so perfect, the studio is well equipped to cook and the beds are comfortable. The location of the place is also super convenient. I just would recommend changing white light bulbs to warmer ones. Thanks a lot! 🙏
5.0 / 10.0
Carpe Diem is centrally located. The staff is nice, the rooms are spacious and very clean.
We really enjoyed our time here, and spent some fun afternoons by the rooftop pool.
1.0 / 10.0
The pictures don’t match the property. They’re clearly old . It was dirty , the shower didn’t work . The toilet was hard to flush . The walls are thin so it’s noisy . The management there was helpful & friendly . That was the only plus . It’s not worth the asking price . Highly do not recommend
1.0 / 10.0
The pictures don’t match the property. They’re clearly old . It was dirty , the shower didn’t work . The toilet was hard to flush . The walls are thin so it’s noisy . The management there was helpful & friendly . That was the only plus . It’s not worth the asking price . Highly do not recommend
3.0 / 10.0
I don’t like giving bad reviews so I will do a pros and consPro: Close to everything good location. If you get the loft style apartment there is privacy even if technically it’s one room. You get a bed upstairs and downstairs sofa bed (they are pretty comfortable). The pool area is nice looks just like the pictures.Cons: I am sorry but this place did not feel clean. Or look clean mainly the bathrooms. I had contacted the property twice to confirm my reservation and the second time i received response that our place is ready for arrival . We walk in the rooms are decent nice high ceilings (could use some color or decor kinda plain) but the bathrooms ugh there water waterspots on the counters the mirrors look like they haven’t been wiped. Like did anyone ever clean it?? The toilets have a plumbing issue or something because both bathrooms clogged (no we did not throw toilet paper in it) imagine you wake up at 5 in the morning to use the bathroom and the toilet doesn’t flush. Luckily my husband knew how to fix the flush and somehow we made it through. Just disgusting. Why are the bathroom trash cans so small. Ughh the bathroom situation (we had two bathrooms in our rooms both nasty looking and both clogged) just made the whole place feel nasty. Please improve the Decor and cleanliness. Otherwise like I said, it is in a great location has all the amenities and looks just like the pics. The roof top pool area is great.
3.0 / 10.0
I don’t like giving bad reviews so I will do a pros and cons
Pro: Close to everything good location. If you get the loft style apartment there is privacy even if technically it’s one room. You get a bed upstairs and downstairs sofa bed (they are pretty comfortable). The pool area is nice looks just like the pictures.
Cons: I am sorry but this place did not feel clean. Or look clean mainly the bathrooms. I had contacted the property twice to confirm my reservation and the second time i received response that our place is ready for arrival . We walk in the rooms are decent nice high ceilings (could use some color or decor kinda plain) but the bathrooms ugh there water waterspots on the counters the mirrors look like they haven’t been wiped. Like did anyone ever clean it?? The toilets have a plumbing issue or something because both bathrooms clogged (no we did not throw toilet paper in it) imagine you wake up at 5 in the morning to use the bathroom and the toilet doesn’t flush. Luckily my husband knew how to fix the flush and somehow we made it through. Just disgusting. Why are the bathroom trash cans so small. Ughh the bathroom situation (we had two bathrooms in our rooms both nasty looking and both clogged) just made the whole place feel nasty.
Please improve the Decor and cleanliness.
Otherwise like I said, it is in a great location has all the amenities and looks just like the pics. The roof top pool area is great.
5.0 / 10.0
We chose this place because of the gated parking garage which was great so we didnt have to worry about the rental car. The place is just like the photos but be aware there is no elevator so if you are on the 3rd floor & coming up from the basement parking garage, you gotta carry all your bags up 4 flights of stairs.... Also there is only 1 small window which you need to keep the shade down for any privacy so its a bit dark with no natural light BUT that might be a bonus to help block the noise outside. The bad only had 2 pillows instaed of 4. There is an AKI supermarket nearby so we went shopping & used the ffull kitchen to cook a few meals. There are taco stands and juice stands & even a veg food cart right downstairs so thats convenient. Tbere are plenty of places to eat nearby & loads of shops.
1.0 / 10.0
Staff couldn’t not help the problem with this place. The manager should step in but of course they didn’t . It’s started with the false advertising of this apartment as hotel. The next issue is the first room had a broke AC and super hot, then we had to cal someone to come open the door for us since no pow was there as the desk. Moreover after the switch to another room that room smelled bad, the water smelled like the sewer, the lights went out, we literally had to bath with water we brought from the store. Moreover Expedia also is to blame because they had long hold times just to be hold up on we called for 3 days straight and no switching of the hotel until like the 3 days and no refund of our money and the place was un livable. I will never book with them again they made my trip for me birthday horrible seriously.
1.0 / 10.0
Staff couldn’t not help the problem with this place. The manager should step in but of course they didn’t . It’s started with the false advertising of this apartment as hotel. The next issue is the first room had a broke AC and super hot, then we had to cal someone to come open the door for us since no pow was there as the desk. Moreover after the switch to another room that room smelled bad, the water smelled like the sewer, the lights went out, we literally had to bath with water we brought from the store. Moreover Expedia also is to blame because they had long hold times just to be hold up on we called for 3 days straight and no switching of the hotel until like the 3 days and no refund of our money and the place was un livable. I will never book with them again they made my trip for me birthday horrible seriously.
5.0 / 10.0
Karen is very helpful! Would recommend to my friends! Thank you!
5.0 / 10.0
Karen is very helpful! Would recommend to my friends! Thank you!
2.5 / 10.0
Great place be at
FAQs
How much does this hotel cost compared to others in Tulum?
The average price for a rental in Tulum is R 3,787 per night. This rental is R 2,144 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel CARPE DIEM Tulum by Nah Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel CARPE DIEM Tulum by Nah Hotels. Enjoy the water!
Is Hotel CARPE DIEM Tulum by Nah Hotels pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel CARPE DIEM Tulum by Nah Hotels?
We found 5 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and tv.