Without doubt the bleakest, most depressing room I’ve ever stayed in. Pillow case was filthy, the whole place is run down. When the shower didn’t work in the morning that topped it. The attached photo was my “upgraded room”. As a very regular business traveler I was appalled by the whole experience. Best advice, stay somewhere else, stay anywhere else!!!

Arrived at hotel but no one on reception, quickly a person came and then took me to my room. Room was clean and smelt freshly painted, bathroom functional but needs improvement. Unfortunately the bed wasn't of a great standard, pillows were terrible and the noise levels from the road and airport prevented me from sleeping. My colleague abandoned his room and booked another hotel elsewhere. I stayed for another night but wouldn't recommend here unless the noise levels are reduced a lot. No food on offer either. price paid was similar to much higher standard hotel nearby with Breakfast. On the plus side its 5-10 mins from the NEC.

absolutely shocking place, took money plus a security off my card before arrival, would not give receipt, room was the worse I have ever had - in a converted kebab shop, smelt as bad as it sounds, next to main dual carriageway, complete dump. don't make my mistake avoid at all costs, still had Uber eats sticker on my bedroom window

Pleasant and welcoming staff. Very helpful. We requested late checkout and this request was honoured immediately at reception. Noisy because of the location but the comfortable bed made up for it. The room was lovely, warm and cosy. Tea and coffee facilities with essentials such as shower gel handwash/ soap etc.

I arrived and was led outside and across the road with barely a word by receptionist to a separate building. The entrance was full of building and decorating equipment and wss clearly not ready. When i mentioned this he just mumbled. I asked again and got similar rude response. My room wasn't fully decorated and definitely needed repairs. There was a smell of dust and paint throughout. I'd booked a hotel, i was put in a nearby outbuilding with no explanation or apology.

Back in the fifties

The room was freezing cold the entire stay, even with the heating on full, there also wasnt any kind of heating in the bathroom. Ended up buying an extra throw for the bed at Morrisons to try and stay warm. No soap provided, had to buy our own, even though the hotel advises this is provided. Plugs in the room aren't even in suitable areas to use the kettle, we had to pull the bed out to plug the kettle in down the back of it on the floor, as all other plugs were too high up for the lead to reach a flat surface! The location isn't great, not near to any shops or convenient places to get food, and the hotel does not offer meals. If you haven't taken your car to get here, then taxis are needed to get anywhere. Overall, not a great stay.

Unique is a very good word Never stayed anywhere like this!

Very basic hotel, only 1 towel , very cold room despite radiator being on full. No room allocation before arrival. Oyos are all the same, very low quality, basic contractor hotels

No reception, when I got there, had to ring to get in, Television did not work, had to get another from a empty room, don't serve food and water, has a handy food cafe next door, get food and water there, transport too and from Birmingham is OK, Bus service is very close, it was OK to stay for the price.

The staff are so amazing. The manger really took care of all my needs. Early check-in and just helped in my stay

Good price, guy at the front desk was great and very helpful

Good price, guy at the front desk was great and very helpful

No matter how good the price is , DO NOT STAY HERE. The room was filthy , the plug sockets were cracked . The wall mounted tv was just resting on the radiator . If I had any other choice I would have found another place. The only good thing was that the guy on the desk was polite . Wall filler in every wall . Wardrobe was smashed .

No matter how good the price is , DO NOT STAY HERE. The room was filthy , the plug sockets were cracked . The wall mounted tv was just resting on the radiator . If I had any other choice I would have found another place. The only good thing was that the guy on the desk was polite . Wall filler in every wall . Wardrobe was smashed .

The property was okay. But was under renovation when arrived and did take a bit Of time to get in to the room. The bed was standard but very squeaky. Nice location.

The property was okay. But was under renovation when arrived and did take a bitOf time to get in to the room. The bed was standard but very squeaky.Nice location.

Good property and I had a good sleep though my overall experience wasn't that good. Unfortunately on the day of check-in the property was under renovation and room wasn't ready. I was told the contractor has just left half cooked state and the owners trying to do their best to restore. Entered to room and I noticed no TV, No Cattle, No cup or mug, No toiletries except toilet tissues. later TV was fixed, toiletries arranged. However, staff and the owners were very courteous, helpful, were struggling to fix the mess up the contractor created. I'm sure soon the property will be ready and hoping quality services, facilities will be offered as there were good signs that they want to provide quality services.

Good property and I had a good sleep though my overall experience wasn't that good. Unfortunately on the day of check-in the property was under renovation and room wasn't ready. I was told the contractor has just left half cooked state and the owners trying to do their best to restore.Entered to room and I noticed no TV, No Cattle, No cup or mug, No toiletries except toilet tissues. later TV was fixed, toiletries arranged. However, staff and the owners were very courteous, helpful, were struggling to fix the mess up the contractor created. I'm sure soon the property will be ready and hoping quality services, facilities will be offered as there were good signs that they want to provide quality services.

Disgusting. Worst hotel ever. We refused to stay. Dirty electric sockets handung off wall bathroom dirty lights didnt work. Secind riom no better. Guy in reception said he onky checked people in and didnt knowxwhere manager was. Avoid this place like the plague

Disgusting. Worst hotel ever. We refused to stay. Dirty electric sockets handung off wall bathroom dirty lights didnt work. Secind riom no better. Guy in reception said he onky checked people in and didnt knowxwhere manager was. Avoid this place like the plague

Want to complain, couldn't believe it

Terrible experience and would never stay again! Firstly it was very difficult to find the hotel as it's named something completely different, with only a small OYO sign when you're at the front door. When I arrived at 8.45pm the front door was locked even though check-in was until 9pm, and there were a couple of phone numbers on the door. One didn't even have the correct number of digits and the other had no answer so I left a message. I tried calling OYO customer services to ask them to contact the hotel and they refused and after about 30 mins of trying I finally got an answer on the phone where I'd left my message, and all they said was they'd get someone to open the door without any apology. The guy who came to the door did apologise and was friendly enough though. When he showed me to my room he said "I've made the bed and given the room a hoover for you" as if I should be grateful for the bare minimum being done! There was no kettle or tea/coffee facilities even though they were specified on the listing, although I was then offered a kettle. Tea wasn't an option but luckily I had a few teabags to hand, and I had a filthy spoon and jug of milk with a dead spider on it brought to my room. I'm just grateful it was a flying visit, and I know they say you get what you pay for, but they should've been paying me to stay here!