Mama Shelter Lisboa
4.6
Outstanding(341 Reviews)Hotel in Lisbon
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Laundry and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with 2 restaurants, a short walk to Avenida da Liberdade
2 restaurants, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Housekeeping is available on request.
Mama Shelter Lisboa offers 130 accommodations with air conditioning. LCD televisions are featured in guestrooms.
2 restaurants, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Housekeeping is available on request.
Mama Shelter Lisboa offers 130 accommodations with air conditioning. LCD televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Laundry
Map of Lisbon
Available Rooms
Room, 1 Double Bed (Medium Mama)
1 Double • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room, 2 Twin Beds (Medium Mama)
2 Single • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Double Bed (Small Mama)
1 Double • 172 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Balcony (Large Mama)
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 Double Bed, Balcony, View (Small Mama)
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.6
Outstanding(341 Reviews)4.6
Nice rooms and cool rooftop bar. Yet quiet at night. I’d stay again.
4.6
What is disappointing experience, hotels.com and mama shelter really dropped the ball. We were forced to stay in a room that smelled like sewage as the hotel cannot do anything since it was booked through a third-party, as a member I’m very disappointed, and are staying in Lisbon. This hotel is overrated, for example accommodations customer service we have experienced in Europe at other places, considering taking my business elsewhere from Hotels.com as well as they were unable to this plate as being in an unsanitary situation.
4.6
It is absolutely lovely little boutique hotel! Loved it. Restaurant and bar was really special. Sunday Brunch was amazing!
4.6
Our stay at Mama Shelter Lisboa was largely positive. They warmly welcomed our French Bulldog, Finley, providing food and water bowls in the room.
The hotel's central location is excellent, just 3 minutes from Rato metro station. The rooftop area is a highlight, offering a cool, authentic atmosphere. We enjoyed the ground floor foosball table, though the rooftop one lacked a ball.
Staff were friendly and professional, even helping with a pre-arrival jacket order. The on-site restaurant has a great vibe. While the lobby gets noisy at night, rooms are well-insulated.
Areas for improvement:
1. Air conditioning in room 401 was extremely loud for the first 10-15 minutes. This was reported but not addressed.
2. With only two elevators, wait times were often long.
3. The missing foosball ball on the rooftop wasn't replaced despite our request.
Despite these minor issues, Mama Shelter Lisboa shows great potential. If they address these points, they could easily become a 10/10 establishment.
The location is fantastic, and we appreciated the pet-friendly approach. The staff's kindness and the overall atmosphere were definite plusses. While the elevator situation and the unresolved AC noise were disappointing, they didn't significantly detract from our stay.
We're rating our experience 8/10, seeing room for improvement but still highly recommending the hotel, especially for pet owners. We hope this constructive feedback helps Mama Shelter Lisboa reach its full potential.
4.6
All good
4.6
Amazing!! Would definitely stay again and 100% recommend
4.6
Enjoyed my stay at this modern clean hotel. Great location for walking or metro.
Found the staff friendly and welcoming
4.6
Very conveniently located hotel. Fun stay: roof top bar and the restaurant with DJ nights were a bonus. Nicely decorated and fun place.
4.6
Nice clean room and a good interior design
4.6
Located in a lovely neighborhood and close by metro connection to Airport. Decoration and design are vibrant and young. Staff is extremely nice. Breakfast was really disappointing vs what I am used to from other locations in France in Luxembourg. Also room can be a bit noisy since the hotel is located next to busy street. Will not necessarily stay here again when visiting Lisbon.
4.6
The restaurant on the first floor is so bomb!!! Everything at the hotel is so cute and aesthetically pleasing. Rooms are veryyyy clean and cozy. Would def stay again. Just wished they had a pool.
4.6
I loved the vibe of this spot. The rooftop and main floor restaurant are both enjoyable and full of life. Too bad hotel guests don’t receive a small discount.
I stayed in the “cozy” room and found it had plenty of space- I had a couple issues with the windows and shower head but they were handled adequately.
4.6
Offbeat; rooftop bar.
4.6
The staff were ALL amazing. Sergio was especially friendly. The breakfast was delicious and plentiful.
4.6
Wonderful hotel, clean, friendly, good food, comfortable beds.
One small problem, not space to put suitcases, little space in bath for toothbrush, etc.
4.6
This boutique hotel was quaint, quirky and full of energy. The hotel had a beautiful rooftop that bought in a fun crowd nightly to enjoy both the view and the drinks. The restaurant in the lobby was alive with an attentive staff and upbeat musical entertainment.
The room was one of their smaller rooms that had the bare minimum (not even a luggage rack) however it was both clean and comfortable. The front desk staff was knowledgeable and friendly often giving suggestions of things to do within walking distance.
I would stay here again but in larger room next time
4.6
Calme mais vivant, propre, personnel absolument adorable!
4.6
Great Place to stay in Lisbon.
4.6
Would absolutely stay again thank youuu
4.6
Property was nice! Knew the rooms were smaller but still worked traveling with a friend.
4.6
Excellent stay and such a lovely hotel with an epic rooftop and amazing breakfast!
4.6
Great breakfast buffet. Nice personel.
4.6
Close to main road
4.6
More of a nightclub that a quality hotel
4.6
We loved the ambience of the hotel, room was great and the breakfast was delicious. Staff were friendly and we were able to get to everything easily.
4.6
Nice roof top, okay rooms. Lower score as it is the first place I have stayed where shampoo is not included. Who brings shampoo to a hotel? For that price it just seems cheap and unnecessary
4.6
Loved the welcoming helpful staff..the hotel was beautifully quirky and conveniently located. The rooftop bar was beautiful
4.6
Very beautiful hotel, close enough to the center to be walkable, and just outisde the noisy area, so you can enjoy a good night of sleep.
4.6
Absolutely fabulous stay at Mama Shelter. Staff were super friendly and helpful.
Great location for metro, buses or walk into old town. Breakfast was a good way to start the day. Plenty of choice and evening meals in restaurant were excellent. Perfect stay . Thank you
4.6
Cool
4.6
Very well located. Great staff. Good food excellent.
4.6
We stayed here for about 8 nights, and had an excellent experience! Between the great customer service, aesthetics, comfort, food, and location, would recommend to all.
- The aesthetics inside were lovely, and food was great.
- Had a very nice rooftop bar and outside seating out front, offering a variety of options when needing to relax or waiting for things to open in the morning.
- Bedroom/bedding was incredibly comfortable
- The stand out of everything though was the excellent customer service. The people there were wonderful, and made our experience excellent. Big shout out and thanks to a few; Ana, Cláudio, Joel, and Sergio! They made a good visit great with positive and thoughtful customer service/interactions.
4.6
Great staff, really nice and modern rooms, rooftop bar was really nice too! Will definitely seek out other Mama Shelter places in other cities, we loved our stay
4.6
Located near a couple of metro stations, the hotel is great. It's very nice inside and the rooms are lovely (and a pretty standard size for Europe). It's also very quiet.
4.6
We have just returned from a 3 night stay at Mama Shelter Lisboa, we loved everything about it! The hotel is cool and funky, the staff are lovely and the pizzas in the restaurant are amazing. We had a small Mama and it was plenty big enough for us, it was clean and quiet. The location is near to Rato station, a very easy 5 min walk. I would highly recommend staying at this hotel.
4.6
Hotel was lovely, breakfast was good. Dinner and lunch menu wasn’t great, not a good choice.
Rooftop bar was lovely and drinks were nice.
4.6
Unique. Lively bar and rooftop
4.6
This property is obviously a work of love; quirky, fun, lean and staff is amazing! Food fantastic in restaurant. 3 blocks away from Ho/Ho bus terminal. It is a bit off the beaten path but great! Checkin and checkout was efficient. Would definitely visit again!
4.6
Great location with incredibly friendly staff. The location is great if you want to explore lisbon because everything can be reached fast and convenient
4.6
The staff at Mama Shelter were really great. Warm, welcoming and accommodating! They even helped us out when we had brought the wrong plug adapters. The Mama Medium rooms were great, big and comfortable. Only thing I’d say was the air con was a tad noisy and the door to the toilet was very thin and not very “sound proof” so you have to be very comfortable with who you’re sharing with! The roof top bar was our main highlight! I wish my garden could look like that.
FAQs
How much does this hotel cost compared to others in Lisbon?
The average price for a rental in Lisbon is R 1,449 per night. This rental is R 797 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mama Shelter Lisboa . For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mama Shelter Lisboa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mama Shelter Lisboa ?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and laundry.
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