Comfort Inn The Pointe
Hotel in Niagara Falls, NY
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Hotel with free breakfast, steps from Niagara Falls State Park
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a fitness center, coffee/tea in a common area, and conference space. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, self parking, a 24-hour front desk, and gift shops/newsstands are onsite.
Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Parking
Balcony or Patio
TV
Gym or Fitness Center
Map of Niagara Falls, NY
Available Rooms
Standard Double Room, 2 Double Beds, Non Smoking
2 Double • 288 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)
2 Queen • 291 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen • 288 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking
1 King • 288 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
The location of the hotel is amazing! Had all the amenities and hot breakfast in the morning. Well kept, clean, and economical.
1.0 / 10.0
There was no one at front office a time of checking, had to wait 30 mins before the attendant showed up. They have not returned the security deposit and I am not getting clear answers even after multiple follow ups
3.0 / 10.0
They didnt have my name on the reservation. I still got a room, so that was okay. The light by the bedside had outlets, but the outlets wouldnt hold a plug so they were useless. I just charged my phone across the room. The toilet didnt flush in the morning. Told the front desk about the lights outlets and the toilet. Came back and the lamp hadnt been touched but the toilet flushed. Next morning, no toilet flush.
The staff was friendly but it seemed more laid back than i was use to. Didnt seem like a professional enviroment, again they were friendly.
Overall i felt safe, it wasnt the worst place ive ever stayed, but for the amount of money i paid for two nights i would have expected more. If they had a big special price i might stay again for the convenience of distance to niagara falls. But otherwise i would choose a different hotel.
5.0 / 10.0
I loved the location of this hotel and also the breakfast was amazing! So many choices for breakfast. Location was only like 2 miles from the border. Will def be back.
5.0 / 10.0
Check in was a breeze and the room smelled so clean and fresh the view was beautiful and we slept great
4.0 / 10.0
Firstly the location of this hotel is fabulous. Vanessa who checked us in was also lovely - very friendly and welcoming.
The room was big enough and practical but not plush - we didn’t expect that for the cost and actually found this good value for money.
Negatives - the room is not cleaned which we have found common on our road trip so not just specific to here.
The biggest negative was breakfast. It was appalling. The selection was terrible, the layout poor and when we asked for a knife the staff member told us they had run out!!! They had run out of plastic knives and made no attempt to remedy it.
5.0 / 10.0
We enjoyed our stay right outside of Niagara Falls on the US side. The hotel was literally steps from the park, so it was very convenient. We felt that the beds/sheets/pillows were more comfortable at this hotel than they were at the hotel that we stayed at on the Canadian side of the falls.
2.0 / 10.0
We arrived at 1 pm and they said they never have rooms before 3. Came back at 3. There computers were down and couldn't give any rooms. They were not accommodating. Then we stayed out till 5 trying to find things to do. When we got back there was only one person at the desk and a long long line. The guy at the desk was working hard. I have never experienced some thing like that. I picture of the comfort inn looks much better than it is. The room was ok but the halls were really warm. I was not impressed at all. The breakfasts were fine, typical hotel buffet. All in all I would not stay there again.
2.0 / 10.0
Very old property, needs extensive renovations. Room smells of urine. The only good thing about our stay was the front desk staff offering us free water late at night.
3.0 / 10.0
Sink and bath tub drains were slow to drain.
3.0 / 10.0
Check in was supposed to be from 4pm. We arrived at that time to be told that our room was not ready. Over 20 other people were also waiting in the small reception with only 8 seats. This is not acceptable. The poor girl on reception was put in a very tough situation having to explain to everyone that the rooms were not ready and could give no time frame as to when we would be able to enter our booked room. Several people asked to speak to a manager only to be told that nobody was available. Unsure if I would stay here again because of this situation we were put in.
5.0 / 10.0
Location cannot be beat. Walk to everything. Hotel alittle outdated, but clean and breakfast was very good. Would definitely recommend!!
10.0 / 10.0
Great location with excellent service
5.0 / 10.0
Amazing staff!! Convenient to everything. Will definitely stay again
2.0 / 10.0
Room conditions is not good. Carpets are dirty, lobby is dirty
3.0 / 10.0
Check in was ok, however; one person behind the desk and a line of people a mile long. The shower not the best, low pressure.
I would not stay here again. I would spend a little more and get something nicer.
8.0 / 10.0
I did not like being double billed. I have requested an investigationinvesithat
10.0 / 10.0
Great place!
6.0 / 10.0
Place is convenient for a short walk to the falls. It is a bit run down and showing its sign of age, but all in all an OK please to sleep when exploring the area
10.0 / 10.0
Very convenient for what we needed.
10.0 / 10.0
Was within walking distance off the falls and shopping and food. you can even walk into Canada and view the falls from that side.
6.0 / 10.0
The room needs a deep clean.
Spider webs in corners, mature dust over bathroom ceiling fan, dust in corners, bathroom floor was kind of nasty. Stairwell kind of dirty too. 2 queen beds only had one night stand to share between two beds. The outer sleepers had no place to put their items.
Pros: Convenient location to visit Niagara Falls, $200 per week night in Sept 2024. Towels were clean.
8.0 / 10.0
I like it
8.0 / 10.0
Easy free parking and close to State park
5.0 / 10.0
Great Location! Walking distance to everything. No car needed.
8.0 / 10.0
Nice place to stay with family and walkable distance for all attractions
8.0 / 10.0
Breakfast was good and the parking was fine.There should have been room service from our first night.We were notified that we had to request it.
10.0 / 10.0
It was great since we brought my elderly mother to see the falls and it was convenient for her to walk to the park and to dinner.
4.0 / 10.0
Room wasn't clean. Bed has stain.
8.0 / 10.0
I chose this property because of its immediate proximity to the falls and the Maid of the Mist.
However, the price of the room did not match the condition of the room which had a sliding closet door off its rail and the bathroom sink stopper was inoperable and I had to do a makeshift repair to allow the water in the sink to empty into the drain. I did report this to management upon departure.
The hotel is CLEAN but somewhat "tired" looking and could use some updating particularly the carpeting.
The breakfast was good.!
I would stay here again primarily because of its convenient location!
8.0 / 10.0
Decent property with a great location.
10.0 / 10.0
It was near the falls and shopping center and we enjoyed our time thank you so much for your great service
6.0 / 10.0
Ok
8.0 / 10.0
Its very near to Niagara falls state park, only 4mnts walk which was very convenient for us.
Room was not cleaned properly. Especially the rug. It was so dirty.
Parking was not free. We had to pay 20$ extra which was nit given while booking.
8.0 / 10.0
Great place if you are visiting Niagara Falls.
4.0 / 10.0
It was good exp overall. Breakfast was not uptown the mark.
10.0 / 10.0
The location of this property is very convenient for those visiting Niagara Falls State Park. There lots of food trucks around this property which again makes its location a very convenient one.
6.0 / 10.0
The breakfast and the dining room works great the staff at the dining room was great also but the rooms and the furniture seems old and dirty we have to clean the tables and we got very dirty clothes I'm doing that otherwise safety and quiet
8.0 / 10.0
The hotel was at a convenient location.
10.0 / 10.0
Thank you so much for the hotel stuff. Clean, nice people, tasty breakfast!!! Close to the Niagara fall and park. Huge parking. I am very satisfied. Highly recommend if someone looking for a quite place with family!!!!
FAQs
How much does this hotel cost compared to others in Niagara Falls?
The average price for a rental in Niagara Falls is R 2,175 per night. This rental is R 498 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn The Pointe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn The Pointe pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn The Pointe?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, balcony or patio, and tv.
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