Mercure Hotel Aachen Europaplatz

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Shower, eco-friendly toiletries, hair dryer, towels

4.2 / 5.0

Excellent(625 Ratings)

Hotel in Aachen

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly Aachen hotel in Aachen-Mitte with a 24-hour business center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Aachen

Nearby attractions

GaiaZOO

10.6 mi

Aachener Tierpark Euregiozoo

2 mi

Kommern Open Air Museum

41.4 mi

Montagne de Bueren

40.1 mi

Available Rooms

Privilege, Double Room, 1 Double Bed

1 Double • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 1 Double Bed

1 Double • 194 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Mercure Hotel Aachen Europaplatz

RRRR

4.2 / 5.0

Excellent(625 Ratings)

Hotel in Aachen

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Aachen

Nearby attractions

GaiaZOO

10.6 mi

Aachener Tierpark Euregiozoo

2 mi

Kommern Open Air Museum

41.4 mi

Montagne de Bueren

40.1 mi

Available Rooms

Privilege, Double Room, 1 Double Bed

1 Double • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 1 Double Bed

1 Double • 194 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds

2 Single • 194 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Twin Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(625 Ratings)

1.5 / 5.0

Nov 2024

Great hotel, stayed for 1 night on way down to Budapest. Only downside was a blood stain on the pillow !

2.5 / 5.0

Nov 2024

Clean rooms nice and friendly staff

2.5 / 5.0

Aug 2024

Very good service and hospitality

2.5 / 5.0

Jul 2024

Great service with 24/7 front desk. Nice and clean rooms

5.0 / 5.0

Jul 2024

The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!

1.0 / 5.0

Jul 2024

I have been staying at this hotel for many years and get the feeling it’s looking tired now, and needs a makeover. The bed was very hard and not very comfortable. Biggest issue was the service - tried using the phone to ask reception to book a taxi, phone wasn’t working. Should the cleaning team not check that everything is working in the room? I told the reception staff about the phone but they told me I had to scan a qr code and fill out a request for it to be repaired on some website. I did this, and received an email later that day saying “solved” but with a message saying actually it was not fixed because there were other more urgent issues to be fixed that day. The email mentioned I could ask for a wireless phone if needed but why not just put the wireless phone in the room as a solution? Why make me have to do yet another step to get a resolution to what ultimately was a small and meaningless issue but handled very badly by the hotel. Left a very bad feeling about this hotel and i probably won’t stay here again. Time for a change!

4.0 / 5.0

Jun 2024

Rooms clean and tidy. Great nights sleep. Efficient staff

1.0 / 5.0

Jun 2024

Booked the most expensive category = privilege room however even so, cleaners start very noisily cleaning that category at 8 am, shouting at each other across the hallway, vacuuming the hallway etc. There’s obviously no soundproofing on the doors as you could hear everything. Like always at the Mercure’s I’ve stayed at the bathroom smelled of urine. Also hate those coat hangers you can’t take off the rack. I usually don’t stay at the Mercure for all those reasons but made an exception to accommodate a colleague who’s an Accor member, will not be back.

2.5 / 5.0

Jun 2024

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.

4.0 / 5.0

May 2024

Location is convenient

4.0 / 5.0

May 2024

Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.

1.5 / 5.0

Apr 2024

Comfortable, convenient hotel, what I would expect for this brand. We didn't take breakfast because this was an extra 23 EUR each. Parking was an extra 13 EUR. Easy walk into Aachen for dinner.

4.0 / 5.0

Feb 2024

Good hotel very good parkingfacilities

2.5 / 5.0

Feb 2024

Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.

5.0 / 5.0

Aug 2023

Nice room and bathroom

4.0 / 5.0

Aug 2023

Clean rooms, fine breakfast facilities, near to the city center.

2.5 / 5.0

Jun 2023

Perfect for business. Very attentive staff, good breakfast and well situated.

5.0 / 5.0

Nov 2022

As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.

5.0 / 5.0

Nov 2022

The perfect hotel.

5.0 / 5.0

Oct 2022

The room was very comfortable. The bed and pillows were just right for a very restful night. The staff were very helpful and the room I stayed in had a one time free minibar service. Breakfast had a good spread of items and well prepared. Overall the hotel exceeded my expectations.

2.5 / 5.0

Jul 2022

Have stayed here for many years always good.

2.5 / 5.0

Jul 2022

The pool and the playground was very great for our 1,5 year old daughter. We had a great time!

2.5 / 5.0

Jun 2022

Loved the place. Easy to find being next to Europaplatz. Large carpark, immaculate good sized room with comfy bed. TV with huge selection of stations and even a gift of chocolate and nuts! Breakfast was good too. Will definitely look to stay again on my next trip to Aachen

2.5 / 5.0

Jun 2022

The hotel was clean, well equipped and quiet. Friendly staff and well behaved fellow guests made the whole experience very pleasant and relaxing. The breakfast was amazing. I wished I’d brought my swimsuit, the pool looked very inviting. Having a garden to relax in was a real bonus.

1.0 / 5.0

Jun 2022

The hotel looked very smart, foyer impressive apart from a terrible smell like drains or toilet smell which permeated the building. Our room on the first floor also smelt. Receptionist said she couldn't smell it. Hotel full so couldn't move rooms. Smell wasn't resolved throughout our two night stay. Beforehand, had series of annoying emails about taking pets, parking charges, and worryingly asking to put in an email a credit card number to guarantee room booking if arriving late, even though room was prepaid. Hotels.com advice is never to do this, so I refused. This was disturbing to say the least. However, the room was very nice, bed comfortable and bedding clean. Lovely bathroom. Just a shame these other points spoiled this stay.

5.0 / 5.0

May 2022

Very nice hotel with easy access to Aachen and good access to bicycle / walking paths. Hotel should provide gate through fence for guest access to walking path at rear of property.

2.0 / 5.0

Sep 2021

A comfortable and smooth stay. Good breakfast in the morning. Pleasant and helpfull staff.

2.5 / 5.0

Aug 2021

We have used this hotel in the past. It is a great choice. It is in a quiet location with comfortable beds and good breakfast.

2.0 / 5.0

Dec 2020

Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving pizzas but under the difficult circumstances of Covid the hotel did the best they could. The room was clean and comfortable. The shower in the bathroom was superb!

1.0 / 5.0

Oct 2020

Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.

5.0 / 5.0

Aug 2020

We had a very pleasant stay here. It was very warm outside but the airco and the pool did a great job to keep us cool. Clean hotel and the breakfast was nice. I can recommend it :)

1.0 / 5.0

Jun 2020

The hotel staff were very nice, helpful and gave the best service they could provide. The toilet button was broken and had to be fixed. In Germany there are still quarantine limitations and wearing a mask is required. Without mas you won't be checked in. Please take it with you, or purchase one from hotel desk 2,5EUR/each. Inside hotel, movement allowed only with mask. Inside the pull max of 4 people allowed.

1.3 / 5.0

Sep 2019

Wonderful staff, friendly hotel, bar man and cleaning lady lazy

5.0 / 5.0

Mar 2019

Good position from motorway and good parking,with clean rooms.

5.0 / 5.0

Dec 2018

Very good hotel inside . As usual the breakfast is always too expensive.

5.0 / 5.0

Nov 2018

A good hotel for a traveler (motorist), recently fully renovated!

2.5 / 5.0

Jun 2018

This is a nice hotel and staff is very helpful for non German speaking guests

1.5 / 5.0

Jun 2018

After arriving at the remote, boring location where the Mercure is located, there was no warm welcome from the reception staff. Questions like: 'How was your trip?' or 'If there's anything I can do for you, we're right here' was the least I expected. I travelled with my baby girl and had to ask twice for a crib. At night I wanted to order roomservice but the menu in the room was really limited. I went to the restaurant for more options but the waiter wasn't really helpful at first. He had to ask the kitchen if it was possible to get something else delivered to the room. It was possible and I said I could wait for the food and take it to the room myself. Suddenly the waiter apologized for the waiting and offered a beer. He also wanted to help me to bring the food to my room. I thought: that's a little too late to be polite. Also check out was mediocre. Nothing like: 'How was your stay?' or 'We hope to see you again'. I would only recommend it because it is pretty close to the center (12 minutes by car).

2.0 / 5.0

Apr 2018

The hotel was 20-25 minute walk to Aachen center. Ideal position on road network for travel. Rooms were spotless.

2.0 / 5.0

Dec 2017

Very nice hotel overall. I personally found the bed uncomfortable and the shower flooded the bathroom but otherwise it was a nice room. About a 10 minute drive from the centre of Aachen but easy to find and means it's nice and quiet.

FAQs

How much does this hotel cost compared to others in Aachen?

The average price for a rental in Aachen is R 1,340 per night. This rental is R 464 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Hotel Aachen Europaplatz. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Hotel Aachen Europaplatz. Enjoy the water!

Is Mercure Hotel Aachen Europaplatz pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Hotel Aachen Europaplatz?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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RRRR

Mercure Hotel Aachen Europaplatz

Hotel in Aachen

Reasons to book

About this hotel

Amenities

Map of Aachen

Nearby attractions

Available Rooms

Privilege, Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Room, 2 Twin Beds

Deluxe Twin Room

Mercure Hotel Aachen Europaplatz

Hotel in Aachen

Reasons to book

About this hotel

Amenities

Map of Aachen

Nearby attractions

Available Rooms

Privilege, Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Room, 2 Twin Beds

Deluxe Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Aachen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Hotel Aachen Europaplatz pet friendly?

What amenities are available at Mercure Hotel Aachen Europaplatz?

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