Moor Hall Hotel, BW Premier Collection
Hotel in The Royal Town of Sutton Coldfield
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Eco-certified hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Moor Hall Hotel, BW Premier Collection offers 83 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathrobes and hair dryers. This Sutton Coldfield hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of The Royal Town of Sutton Coldfield
Available Rooms
Suite, 1 Double Bed, Non Smoking (Separate Lounge)
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Comfort Room, 1 Twin Bed, Non Smoking
1 Single
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Comfort Room, 1 Double Bed, Non Smoking
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Comfort Room, 2 Twin Beds, Non Smoking
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 Double Bed, Non Smoking
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.0
Very noisy in the corridors. Can everything and everyone from the room
4.0
It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful
5.0
Despite having to wait for someone to show up at the reception desk for like 10 mins, quite understandable having realized this place was hoppin' with a wedding and some other function going on. Property was clean and had a comfortable stay, bar staff very friendly and served late.
Breakfast was good, parking free albeit this night it was tough to find a spot
10.0
Great restaurant, comfortable room, friendly staff, all in all, we had a great stay.
1.0
Room was small and noisy extraction fan directly outside bedroom window
Request to move and given room higher up
No view as wooden barriers cover extraction system
Room small but old fashioned, was clean. Hotel carpets landings and stairs were a disgrace tacky so you feet stuck a little in placed same with banisters, had to wash hands repeatedly….remainder of hotel was clean but old fashioned and at £160 per night zero value for money and i will never use this hotel again
4.0
Stayed for 2nights, room had cobwebs and was dusty , not what I expected.
8.0
Friendly staff member when we arrived late.
It was dark when we arrived after a long car journey and we found the signs to the hotel difficult especially at the very end. There wasn’t a lift up to our room which was disappointing to two septuagenarians! But the lovely night porter helped with that.
4.0
5 star price but hotel is no more than 2 star
10.0
Beautiful
8.0
Lovely place to stay, staff very helpful. Rooms ideal, hope to eat in the restaurant at our next visit.
4.0
This was the third time I have stayed here. The room is good and the service is good but I had to complain about the shower twice. The first time I was told the problem with lack of pressure and temperature was do to the many others using it at the same time. I tried it again in the evening and the following morning and still no improvement. I again reported it when booking out but the receptionist was simply not bothered.
8.0
A nice stay at a pleasant hotel
8.0
Overall the accommodation and service was good, however you could hear others using the shower in other rooms, and being opposite a staircase the sound of creaky floorboards and noise of guests could be also be heard
6.0
The room was large (accessible room) but there was an off smell in the bathroom. We were in the area where wedding functions were held and, as there were weddings both nights, we were disturbed by guests returning to rooms. Not sure what the smell was in the corridor last day but it could have been drugs.
8.0
Quiet and tidy
8.0
Beautiful surroundings and attractive hotel.
5.0
Love that profits go to Stirling University
6.0
Booked too room with ‘a view’, view was of the car park . Decor looking a little ‘tired’, and paintwork scuffed and chipped in places.
8.0
Set in a beautiful location , surrounded by a golf course and some very nice properties . The hotel /spa health club is full of character and very different to the norm . The health club and spa is obviously a big area of business for the hotel and much of the front car park is reserved for members . The hotel entrance hallways , bars and restaurant are wood panelled with a darkish wood which gives character but I felt some areas and certainly my room could do with a freshen up . It was nice enough, well appointed and reasonably comfortable . I decided to have a pizza and a glass of wine in my room and it was delicious . My only real complaint is a common gripe of mine , in that when I checked out at 7am the person on the desk , I assume the night clerk, had no clue how to work the computer to produce invoices etc. the queue of two of us took an age to get released and the efforts of the clerk were painful to watch .
4.0
The cleanliness was not up to high standard considering i paid £330 for the room for the night. The toilet door did not have a lock and did not close properly. There was two water cans and two sparking water with two crisps.
10.0
Staff are amazing
3.0
Stay was a short business trip. The staff are friendly but it almost seems robotic.
Room was not cleaned very well. There was no shower gel the first morning so i removed the top of bottle and left it in the bath to show it needed replaced. It was still there when i came back so i can assume the bath/shower hasn't cleaned.
Went ot irder room service and that wasn't available so I was booked into the restaurant which was a carvery. Food was fine.
5.0
a very comfortable and enjayable stay in a fabulous setting
8.0
Excellent location, short walk into Sutton Coldfield 20 minutes
8.0
Lovely hotel and would definitely stay again when in the area
6.0
Rooms very tired , have to book hour slot for pool/spa !!!! Never heard of this before ! Will not be coming back
10.0
The room was great, staff were helpful and gym facilities were great
8.0
Ceiling in the bathroom had mould - not what you’d expect from a 4 star establishment
10.0
Very nice 👌
1.0
My stay was horrific!
I booked a room with a lot of space and a big bed, the shower and bathroom was not up to standard. My room was also right next to the events venue of the hotel and the music was blasting. I was told that the party would end around 12:30am. I was told that there were not many rooms left. I got reception to show me to around 5 other rooms. Two of these were again, next to the events rooms and the music volume was insane, one room smelt of smoke, the other of damp and the 5th that I decided to spend the night in was tiny and cramped, it was hot and the bed was a joke!! Very uncomfortable. The porter did bring me chips and a coke and the next day my pizza and 1 beer was taken off the bill. Breakfast was also terrible for a 4 start hotel. After spending GBP160 for my room, an hour looking for a new room and the above mentioned I will never book into this hotel again or recommend it to others.
4.0
Very good hotel. Breakfast cramped as wedding party nabbed the posh room
5.0
We were staying just one night as we were on a course nearby. I feel the pics online dont do the hotel justice, our room was lovely, bedding really comfortable, the grounds a beautiful! Most of all we were impressed by the staff at this hotel, amazing customer service and helpful, cheery attitudes! We stayed half board and were realky wowed by the dinner! Lots of choice and courses included! My only criticism would be that the pool and leisure facilities are a bit small for the size of the hotel and not quite as beautiful as the rest of the hotel
2.0
I booked a stay for one night in hopes it would meet my expectations given the mixed reviews.
My experience was not the case. I did pre checkin to make it easier and didnt know about the room hold ok I can see past that.
The room was not great and not what i thought it would be . I asked for a quiet room but was given one near the reception so could here all the music that was playing well into the early morning as well as other guests passing. Cracks the paint and wall a very musty consistent smell, the toilet was not clean, bath had cracks on the exterior. Bed was uncomfortable to sleep in. Breakfast staff were pleasant but when i had a query on dining for the evening and went to reception my expectations of help were not met. This is not what I expected from a 4 star hotel. Not sure if all rooms had been renovated however based on this I wont be returning.
3.0
The actual hotel itself is beautiful however the interiors of the rooms are in desperate need for a refurb. The roast was really disappointing as you can see everything was boiled and barely roasted. The manager at the restaurant did try to rectify this by giving us a dessert from the oak room restaurant which was lovely. The spa itself was nice however the overall quality is low with limited facilities. The massage was good.
6.0
Good but not great. Food service very slow, and errors in all meals ordered. All staff friendly though
4.0
Room was basic with no air conditioning although the bathroom looked like it had recently been updated. Good food at breakfast. Friendly staff (albeit gave us incorrect directions to our room!). Small bar but no food served after 9pm.
2.0
I cancelled our trip due to my wife having covid, and being unable to travel. You refused to consider any refund on our £700 expenditure, and then you have the temerity to ask us about our trip. What a load of tripe about you caring about our opinion. Please reconsider our refund and I may be in a position to enjoy your hotel in the future, and give a more positive respopnse.
8.0
It is not suitable for disabled people, no lift and lots of stairs .
4.0
Lovely hotel in a great location.
Bar staff seemed not managed and the service was terrible, arguing amongst themselves in front of customers, totally disorganised, waiting 10 minutes for 4 drinks several times, all other areas including reception and restaurant staff completely different, happy smiles and ready to please. We had a problem where our room had not been cleaned, went to reception twice and it got sorted out.
5.0
Very friendly staff.
FAQs
How much does this hotel cost compared to others in The Royal Town of Sutton Coldfield?
The average price for a rental in The Royal Town of Sutton Coldfield is R 1,677 per night. This rental is R 332 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Moor Hall Hotel, BW Premier Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Moor Hall Hotel, BW Premier Collection. Enjoy the water!
Is Moor Hall Hotel, BW Premier Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Moor Hall Hotel, BW Premier Collection?
We found 9 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and balcony or patio.
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