Great very professional and friendly welcoming. Front desk provided and excellent outstanding quality job.

Quiet, seemed older but clean

This hotel is in a prime location - there are lots to do around it; plenty of restaurants, stores, etc. The hotel itself is very old and outdated. The room I stayed in had the bathroom door bubbling due to moisture and goodness grief, they stuck me in a room next to the gym! I would've asked for a different room but the person that helped check me in was so unpleasant, I didn't even bother. The bathroom is small, like only room for one person to be in because the door closes so close to the toilet. You can see rust at every corner of the bathroom. The faucets are so old. The carpet is dark and the room looks like a dreary museum. The bed springs are horrendous. You can feel it and as soon as you move, you hear everything. They advertise they have a pool but the pool is in the basement. You have to go down a dark alley to get to it, which is scary as a woman. The pool is enclosed so you feel suffocated. The pool is nothing to fawn over. It is severely old, too. This hotel says it offers breakfast but it's to take and go. There is no sit down option. You get things like a muffin and a banana to go. The front desk has zero personality. They don't say hi, they don't look up when speaking with you, and they mumble under their breath. If you're looking for just a one night stay, then this will be fine. But if you're wanting a more relaxed feeling, then skip this hotel.

Dingy hotel with little personality.

When we checked in at 4pm we found out that the pool was not heated and was probably cold. I went to see for myself and found the pool locked at 4pm when it was supposed to be unlocked at noon. Useless! The heater in our room was very loud and the TV channels kept going in and out. Overall, a terrible stay.

Was ok, front desk nice and friendly very nice person.

I was not given the type of room I reserved and was confirmed. The tv did not work correctly, had a horrible tv guide so you didn’t know what was on at least half the channels and at least half the channels were not available. The bathroom was a total disaster. The jet tub in the middle of the room was a major inconvenience. The room was dark, the carpet needed replaced, the mini pillows did not provide adequate support. The room was stuff and hot. The air conditioner and mini refrigerator were extremely noisy. Personally I feel that I should be given a significant discount given the number of issues and the fact it was not the room I reserved and was confirmed. It was certainly my last stay at this location and I intend to contact corporate to lodge a complaint.

This property was disappointing. Although the property was slightly cheaper I still expect to stay in a clean, well maintained property. This property was neither. The only redeeming feature was the friendly front desk person.

Service was good, cleanliness was okay, but the hotel is in desperate need of updating, especially the rooms.

It was just as I expected from Comfort Inn, but lacking in a few areas: we were first put in a room that smelled pretty at first, but less than a minute later, that pretty smell was noticeably strong even after I opened the window. I would probably have a migraine after an hour! The check in person put us in another room, no problem whatsoever. Our new room didn’t have a switch for the lights when you walked in, just for the entry. So we had to walk in the dark to figure out how to turn the other lights on! Once that was solved, it just became normal every night we walked in! The next morning, as we were coming down for breakfast, the elevator got stuck! We were amazed at how quickly the staff handled the situation, got us out of there within 5 minutes! The staff is super, super nice, we loved the breakfast lady who is always so friendly and helpful. But Comfort Inn needs to step up and give this hotel some TLC.

Clean environment

The hotel was nice. I will say, expedia still says theyre pet friendly. I was very disappointed when i got there and they were not pet friendly and non refundable. Made me feel like i was incompetent and i was embarassed.

This is a nice property. Rooms are spacious, updated and clean. Our room had a kitchenette w/ stove & oven. Available upon request are pots, pans or dishes. (Not a complaint, just FYI). Breakfast had eggs (scramble & hard-boil), sausage, waffles, yogurt and more. My only complaint is the Indoor pool is not heated.

The staff is super friendly, my room was clean, it was really quiet and I had a nice stay.

Clean and comfortable

A nice hotel, nothing fancy but well located in Fairfax City.

Friendly staff. Facilities a little outdated. Pool wasn't open.

Drinking water and cleaning isn't good. Smells bad in the Drinking water pipe.

Great location and beautiful area

Good parking

All of the room windows at this property do not lock. I was on the 2nd floor and did not feel safe. The front desk representative was very kind and moved me to a room on a higher floor, but I would not recommend this property for solo travelers.

Nice hotel, convenient to the NOVA area

Nice hotel The breakfast and the workers

Pros: Quiet room and comfortable bed. Good nights sleep. Nice staff. AC worried well. Cons: Chemical Smell of cleaning products overwhelming when we arrived. Weirdly low sink and toilet. No coffee for coffee maker. Sticky floor in bathroom. Overall good for what we needed but not if you had to spend a lot of time in room.

Staff was very helpful and friendly

The first room I was assigned had inadequate AC running so I was moved to a second room. In the second room the hairdryer was not functioning so they gave me a key card to an empty room and I used the hair dryer in that room. I found that unusual so made sure I did not leave any hair in that second room since it would probably not be cleaned again before another guest was placed in it. The rooms were clean and quiet and the beds comfortable. Both the night and daytime staff I interacted with were polite and helpful. Good breakfast options.

Everything was fine except for bathroom sink was way too low and I'm not that tall and I had to bend down so much to wash my face.

expensive considering services

Overall sensible value convenient to shopping, travel and cool attractions saddened that the inn don't offer fitness room.

This is a very clean hotel with very helpful and polite staff. There is a great supermarket, 7-11, Wendy's, and gas station within easy walking distance. The only real downside is the fitness room...very small and outdated, and it needs to be wiped down more often.

As presented and expected

Nicer than usual. They spiffed up the place.