Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel
4.6
Outstanding(1,127 Reviews)Hotel in Burnaby
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel connected to a shopping center in Metrotown with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Burnaby
Available Rooms
Suite, 1 King Bed with Sofa bed, City View
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, City View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, City View (Extra Floor Space)
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.6
Outstanding(1,127 Reviews)4.6
We chose to stay here for one night and attended a conference in the hotel. They held our luggage for free as we were leaving right after it was over. Parking was also free. Room was clean and supe close to the Metrotown mall and many restaurants.
4.6
Reception made me wait for 2 hours like a sitting duck in the lobby, even though my room was confirmed ready.
They wouldn’t allow me access to the room until exactly 4pm.
Someone finally approached me in the lobby at 3:15 and said if I wanted to pay an additional $50 I could check in earlier than 4pm.
Seeing as I already sat there for the previous hour and a half, I just saved the $50 and waited the additional 45 mins.
Ridiculous customer service. Its hard knowing your room is ready but not being able to access it and having to sit in an empty lobby while the staff sit behind the desk and giggle.
There’s a real disconnect between people these days and it’s hard to be a part of.
4.6
A weekend in Vancouver visiting family
4.6
Lovely staff, fantadtic breakfast, clean room and overall excelleny service.
4.6
Cleaned
4.6
I stayed 4 nights. This is the first time I stay. I found the location is great. Skytrain is across the street.
Metromall is few steps away. The hotel has access to the mall . No need to cross street. Also safe to walk if there is rain. I will use the same hotel if I come back again.
4.6
Hotel is conveniently located in Metrotown with plenty of shops and good variety of restaurants nearby. Reception staff are helful. Room is spacious, well maintained and clean. Beds are comfortable. Breakfast is free and has a good selections of foods. Parking is also free. We will definitely stay there again.
4.6
The coffee maker was not working properly.
4.6
It was an amazing experience
4.6
Right across from the metro, easy to get downtown. Parking free and easy. Good breakfast with mall and other restaurants nearby. Enjoyed our stay.
4.6
Friendly staff. Good guides to travel. Breakfasts were very good with lots of choices and to go bags if needed.
Only issue was constant light on above the bed. We probably should have inquired how to fix it.
4.6
Great stay overnight! Staff was helpful, breakfast was awesome, room was comfortable and very clean.
4.6
Breakfast was amazing
Rooms were great and actually very quiet considering how close it was to sky train.
Super convenient location
4.6
Excellent free breakfast.
4.6
Location is good but the breakfast is very poor and the cutlery and plates are disposable which is very disappointing.
4.6
What I appreciate about Holiday Inn is the polite staff and the hotel's cleanliness. They also employ individuals with disabilities, which I find commendable. The breakfast staff, some of whom have disabilities, are extremely helpful and excel in their roles. The breakfast was also delicious. Highly recommended!
4.6
It was convenient to get to and to get to places from.
4.6
Excellent hotel
4.6
It was a good stay
4.6
Friendly staff. Close to train station. Clean. Good breakfast.
4.6
Great central spot for all amenities. Close to the skytrain. Safe clean area. Staff was lovely
4.6
Great location
4.6
Tye staff are so unfriendly
4.6
I usually stay at The Element! I didn’t even know about Holiday Inn Express!
Breakfast is awesome! Location is extremely convenient and staff are friendly ! Will stay at this hotel on my next visit to Vancouver!
4.6
The location is great with access to Metrotown and skytrain just across the street. The staff were very friendly and efficient.
4.6
The staff were very warm and welcoming. The room itself was perfect for two adults and two kiddos. A lot of hotels only offer double beds, this facility offers queen beds. So this was the main reason we booked. The bathroom mirror was filthy. Toothpaste crusties in the sink along with some short, curly hairs!! Yuck! The vinyl flooring had not been washed as there were hairs and dried stains. The bed was comfortable and clean however.
We stayed a quick overnight and I didn’t have it in me to have to vacate the room while they cleaned it again. I do expect spotless for spending nearly $400 for one night.
4.6
We stayed here for a week travelling from NS. Location: safe and will need key access to enter the hotel itself. the hotel is in a clean, convenient neighborhood with the skytrain and bus station right across from the hotel. You can easily catch the 19 to Stanley park or sky train. Lots of restaurants in the area including the Metrotown mall with many shops and a large food court.
Room: clean and large. We had the 6th floor with no noise from the station.
Breakfast: free and lots of options including eggs, omelets, breakfast sandwiches, baked beans, sausages, cereal and more. There was a variety each day.
Staff: they were nice and when I needed anything they were helpful.
Pool: outside pool also with a nice view. I was pleasantly surprise staying here and did not know what to expect. I would certainly stay here again without a doubt .
I’d ask that the mini driveway stay open for Ubers for easier access for guests
4.6
Nice hotel, super friendly and helpfull staff (everybody included, reception, house keeping, breakfast). Clean room, breakfast has everyzhing needed, good parking and access to mall and to public transport
4.6
Great location. Comfortable and clean. Close to public transit.
4.6
Great convenient location with exceptional service.
4.6
quiet
4.6
The staff was not very accommodating. Customer service was very poor.
4.6
yes
4.6
Close to everything.
4.6
Great location! Close to shopping and easy access to the Metro and downtown.
4.6
The front desk provided amazing customer service. They had a crib with gift basket of baby stuff waiting in our room. They also handed our baby a toy at check-in which was very sweet.
Room is a little noisey from the skytrain but they also provide a white noise machine in the room.
4.6
BIG PROBLEMS HERE (1)Overcooked 1 bag of popcorn and were automatically charged $130.00 for new microwave to "replace" old one. Meanwhile they didn't replace it. We continued to use it for 5 days. Clearly it was fine and we were scammed. Couldn't leave as no other hotels available in summer-season. (2)Cleaning people were creepy. Shooed us out daily starting at 8am. Couldn't enjoy our rooms. As if they came to check 1st thing to see if they could find anything to charge us extra for. Constantly knocking. Had to leave each morning until 12pm. So many cleaning carts in the hall, hard to get around. (3) Bizarre because toilet backed up early one morning and no one came. Called front desk. Told us to get a plunger and clean our own toilet. No lie! This was DISGUSTING! We had no way to clean up overflow. We said no and again asked to have maintenance come up as soon as possible. We left room due to sanitation and smell. We came back at 3pm and it was still there! No one had cleaned or fixed it. I had to call again and complain. Finally they came up. It was really awful.STANK BADLY by 3pm. Something really wrong w/ managers and cleaners. (4) Only one guest washer-dryer for 7 story hotel. People were agruing over it in tiny room where it was located. Couldn't use it. (5) Pool not heated as advertised, cold in middle of summer. Couldn't use it teither. DO NOT recommend . DOES NOT deserve high rating of "9" we saw when we booked it. We should've been compensated, not charged extra.
4.6
Breakfast and pool were great.
4.6
Highly recommend. So convenient to mall and metro station
4.6
Location is excellent--so close and convenient to everything. There's a sky bridge to a fantastic mall! The room is super clean and great layout. The staff is wonderful--everyone from front desk Julie to dining staff MJ and Samy are so friendly and helpful. We can't wait to come back again!
FAQs
How much does this hotel cost compared to others in Burnaby?
The average price for a rental in Burnaby is R 2,083 per night. This rental is R 1,105 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Vancouver-Metrotown (Burnaby), an IHG Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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