GreenTree Inn & Suites in Pinetop
Hotel in Pinetop-Lakeside, AZ
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near Ponderosa Plaza
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a sauna.
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Pinetop-Lakeside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a sauna.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Pinetop-Lakeside, AZ
Available Rooms
Standard Room, 1 King Bed
1 King • 312 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 312 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed
1 King • 360 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible
1 King • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible
1 King • 312 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
1.0 / 5.0
Front desk wasn’t pleasant, took forever and gave wrong directions to room. Hot tub was out of service , tv remote did not work , tub was nasty stained .
2.0 / 5.0
Only bad thing was the beds were on roller and kept moving around.
2.0 / 5.0
The facility was nice as well as the staff. It was a bit annoying that the bathroom door scraped on the tile in one section. I think this can be an easy fix.
1.0 / 5.0
Nice hotel. But the pay at property doesn't work. They will charge you the day before regardless.
2.0 / 5.0
The staff is very friendly and helpful.
1.0 / 5.0
Hot tub had been closed for more than 1 month according to an employee. Front desk not helpful.
2.0 / 5.0
Check-in was easy and quick. My room was clean and ready when I arrived. The room has a small fridge/freezer, microwave and keurig coffee maker. They also provided several K-cups of coffee, decaff and tea, along with cream and sugar packets.
The bed was comfortable. The easy chair & ottoman and the rolling office chair at the desk were okay.
The closet is very small, and the door doesn't latch, it was a struggle to get it to stay closed.
There were sufficient outlets for plugging in my phone and tablet, etc.
On the 3rd day of 4, upon returning to my room my keycards would not open the door so I had to go down to the desk. They said that happens fairly often.
My room was nearly at the end of a long hallway on the 2nd floor, and it appeared there were empty rooms closer to the elevator. I don't think I requested anything like that, though, so just a comment for others making future reservations.
The view was of some homes directly behind the hotel. Saw some local wildlife (huge blackbirds, squirrels, etc) and beautiful trees.
Parking was ample, even over the weekend as the hotel filled up with guests, so that was appreciated.
Lobby/breakfast area is nice, and free hot breakfasts were ok.
Staff were helpful and courteous.
Overall, a good stay. I recommend this hotel.
1.5 / 5.0
I’m all for eco-soap dispensers but the soap didn’t lather very well. One hand towel for 3 guests isn’t enough. Room was dated. Linens were nice. Fairly quiet for being on a busy road. Breakfast offered bacon and eggs- a plus for us since we eat gluten free. No fruit or yogurt but huge selection of cereal, pancakes, muffins, toast (carbs). We had a reservation and drove a long way but were only offered a two hour early check-in at a $35 fee. It would have been nice if we could check-in upon a reasonable arrival time.
1.5 / 5.0
The staff were bored, and disinterested, front girl was sitting at the bar and looked annoyed at having to get up to check in.
The breakfast was on, but don't get there a minute early or you get yelled at
2.5 / 5.0
Very clean and comfortable room. Very quite. The girls at the front desk were extremely nice and helpful.
We will definitely be staying here again!
1.5 / 5.0
Hotel has strong water pressure n my wife liked the lighting n storage nook in the bathroom for her prep items.
Hotel room though is old n in need of a remodel. Carpet was so used n dirty I didn’t want to walk-in my bare feet.
We picked up 6 dead beetles off the floor when we first entered the room. Bug spraying company is doing good.
Reviewing of room before guest arrive isn’t!
2.5 / 5.0
Very nice place
2.0 / 5.0
Nice place and i stay there once a month but charging a resort fee is a joke! It's not a resort by no means.
2.5 / 5.0
Very happy and will stay again
1.5 / 5.0
I had to wait close to 20 mins for someone to arrive to check me in and then I was given an ADA room without asking if that was okay, and the room was the first room on the first floor next to the door. The window faced the parking lot and the shades did not fully cover the window and made me feel uncomfortable as a single woman alone. Anyone could easily peek in the room from the outside of the window.
2.5 / 5.0
Well maintained hotel with excellent amenities. Good breakfast and very comfortable bed and spacious room. Wonderful area
4.0 / 5.0
Overall, we had a good experience. One of the primary reasons we chose this hotel was because we planned on spending the evenings in the hot tub... which turned out to be broken! Truly disappointing to find out one of the primary amenities you were looking forward to using was out of service. We thought about getting in the pool, but my girlfriend balked at that idea as the water was very cloudy. The room (#123) was nice enough, but was missing a big chunk of tile baseboard in the bathroom, something a handyman would be able to fix in minutes. I will also say that the walls are thin here. We could here the sounds of TV and conversation coming from the rooms next to ours. The toilets are pressurized and you'll be able to keep tabs on when the guests in the neighboring rooms flush. The staff was friendly and responsive. Breakfast was pretty good too, with scrambled eggs, bacon, diy pancakes, and even biscuits and gravy on day two. Overall, a good base for exploring the area where, despite the minor annoyances, we would probably stay again.
5.0 / 5.0
The property was clean & friendly staff. I liked the rooms bathroom with hand lotion & soap by the sink. The shower also has body wash, shampoo, & conditioner dispensers. That was so helpful since I forgot mine. And they weren't cheap shampoo, conditioner, & lotion. I have long hair & cheap conditioner tangles my hair but this wasn't the case. And it smalls good too. Mini fridge & microwave were very nice too. I will definitely stay here again. I just didn't like curtains that didn't close & woke us up as soon as the sun rose.
5.0 / 5.0
We only stayed one night but I would def recommend and would also stay there again why?? Check in quick. Room ready at check in. Everything was exceptionally clean... but most of all pure human kindness..unfortunately my husband took a tumble in the hike back from the lake behind the hotel and he had a giant gash in his leg which would not stop bleeding. I inquired at the desk if they had a first aid kit. The nice lady at the desk went and looked but did not find any but then asked the bartender if he had some. He had a whole first aid kit and gave me what all I needed to patch up my husbands leg so I was able to take him to get some stitches. Apparently that was his own first aid kit but was willing to share. I am grateful for his kindness and I wish I had everyones names. Again, thank you!
5.0 / 5.0
Environment
2.5 / 5.0
it was awesome. ill be back for sure.
2.0 / 5.0
Very noisy place. About 2 am the place erupted. Doors slamming, people yelling, and fights broke out. Cops were called but no other concerns given for the people around the chaos. With all the slamming and yelling I called the front desk multiple times and no one answered. The following day I asked and was told this sort of thing is regular occur, and it was a rough night and it happens often.
1.5 / 5.0
Overall good place to stay. The rooms could be cleaned better, mirrors, walls etc.
0.5 / 5.0
Advertised facilities were broken or unavailable. Staff was super rude. Our smoke alarm was chirping and staff made us change the battery ourselves. And cleaners entered our room, without even knocking or announcing, 30 min before check out time.
2.5 / 5.0
Hot tub wasnt working but room was nice. Breakfast could have had more options.
5.0 / 5.0
Price
2.5 / 5.0
Friendly breakfast staff. Room was very clean and well stocked. Coffee maker in room was appreciated.
4.0 / 5.0
Wished we had faced the wooded area in the back instead of the busy road in front
2.5 / 5.0
I have been trying out many hotels in the last couple years as I work up un Pinetop quite a bit in the summer. I have to say that I was extremely impressed with this hotel and all of it's amenities, staff, cleanliness, just everything! This hotel checked all my boxes. Laundry room, carts for your bags, bar, great breakfast, soo clean, quite and extremely friendly. I loved my stay! Thank you everyone.
3.0 / 5.0
Slow check in at front counter. Under staffed. Grounds are poorly maintained
5.0 / 5.0
My room was large and the bedding was extremely comfortable. The pillows were firm and provided great support. The TV had great options.
1.0 / 5.0
The manager needs to take a refresher course in customer service. She is without a doubt the most confrontational, unfriendly, unprofessional, unwelcoming manager I've ever encountered. The staff are just doing what they've been told to do. She is so narcissistic that she confronts you in such a manner that she is walking away from you. It's not a check in, it's an inquisition. God forbid if you have booked through a third party, because this obviously really gets her going. She is lacking in all aspects of reasonable social behavior that one would expect from someone in her position. How she is still with this hotel says alot about the upper management as well. Aside from those issues, the place is filthy and run down.
5.0 / 5.0
Even though the property was a bit dated, it was still nice and clean.
4.0 / 5.0
excellent staff, primary reason for excellent review. requested accessible room...comfortable bed, shower area seemed to have water drainage issue.
hallway carpet needed a cleaning.
one suggestion, accessible room could benefit from being closer to the elevator. was impressed that there seemed to be a device for helping disabled individuals use the pool.
snack bars included frozen meals, great since there is no onsite restaurant.
2.5 / 5.0
When we checked in the room they assigned had not been cleaned by housekeeping. They'd had housekeeper walk off the job that day. We were immediately upgraded to newly renovated "King Suite", which was exactly as described. It was very roomy. All personnel were friendly and professional. The free breakfast was tasty and offered variety of breakfast foods, including three kinds of coffee. The lounge is nicely decorated and includes a small bar.
5.0 / 5.0
M
5.0 / 5.0
The front desk staff was very helpful and cordiales
4.0 / 5.0
I like staying there for the pool and jacuzzi but lately the jacuzzi isn’t working right so they have it blocked off more often than not.
2.0 / 5.0
The stay was great, but the beds are very uncomfortable.
5.0 / 5.0
The lady at the front desk and food servers were great !!
FAQs
How much does this hotel cost compared to others in Pinetop-Lakeside?
The average price for a rental in Pinetop-Lakeside is R 3,852 per night. This rental is R 2,064 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at GreenTree Inn & Suites in Pinetop. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at GreenTree Inn & Suites in Pinetop. Enjoy the water!
Is GreenTree Inn & Suites in Pinetop pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at GreenTree Inn & Suites in Pinetop?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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