Riverview Inn & Suites, Ascend Hotel Collection
Hotel in Rockford, IL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Riverfront hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Riverview Inn & Suites, Ascend Hotel Collection offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Riverview Inn & Suites, Ascend Hotel Collection offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Map of Rockford, IL
Available Rooms
Standard Room, 1 King Bed, Non Smoking
1 King • 384 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 384 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking
2 Queen • 358 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, River View
2 Queen • 358 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 384 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
1.5
It was not great. The hotel is in a weird part of town, it’s been redone but not well and the “restaurant/bar”’is just bizarre. Not to mention the floors were clearly never mopped. Our dog got water from his bowl all over the floor so I wiped up and the pic below shows how disgustingly dirty the floor was.
1.0
The cleanliness looked fine but the smell gave me a different idea of how clean it really was. It was as if the previous person in the room chain smoked and then they threw an air freshener bomb in and never aired it out. I opened a window to try and do that only to find out there were no screens so I closed it cause of bugs. The breakfast was also sub par. Was fine for a one night stay but I don’t plan on staying again
1.5
Check in was terrible. I used my passport as ID and the gentleman who checked me in acted as he had never seen a passport before. I used this as ID at every other hotel I stayed at this trip (a total of 9) without a single issue. He was perplexed by the fact there my address is not on it. And yet every other hotel took it and one asked me personally for my address and everything was fine. And then when I was putting my card through for the hold in case of incidental charges, my card said approved and told me to remove my card from the machine. The employee (Presley) then told me that it had not gone through and I would have to re-enter it. I told him it had said approved and was not comfortable putting it in again. He did not seem to care that I did not want to do that. Had we not had a 10 hour car ride that day, I would have left. I put my card in again reluctantly. And lo and behold when I got home and checked my credit card statement the card had been entered twice and gone through twice. Of course it dropped off, however perhaps the employee should not automatically assume the customer is wrong. Perhaps some staff training would benefit this establishment. I was treated with a haughtiness I did not appreciate nor did my husband. This one introductory experience to your hotel completely turned me off and I would never recommend it to anyone I know. Too bad, because everyone else we encountered there were very nice.
2.5
It was amazing! The room had two levels so nice!
5.0
The room was clean and staff was very friendly.
5.0
This property had the nicest and most helpful staff, always smiling and very friendly. The reduction in starts for property condition came from one of the sheer curtains had a significant tear in it. Otherwise I was very pleased with all other aspects of the property
3.0
We disappointed in that we did not get the room as pictured in the website. What was pictured was a suite with a separate bedroom which I showed the man at the desk. What we got was a single room. The person that was at the desk said that they don't have control over the pictures on the website , but could upgrade us to what we requested for $29-30 more. Since it was after midnight when we arrived, ( due to car trouble) we declined. Sadly this had the appearances of a "bait and switch".
2.0
Needs updating breakfast late and no cereal when asked man said no cereal
5.0
They went out of there way to help me!
4.0
Great hotel staff and love the views of the river!
2.5
Very nice.
4.0
Amazing staff, good breakfast, easy access to the highway for travel, large room size
5.0
Everything was very nice
1.5
Like this hotel but it had spider webs in the inside of window items found in sofa bed and not so white towels
1.5
Our room was so hot. Air conditioning didn’t work so it was pretty uncomfortable. Otherwise stay was fine
5.0
Good for the price. Large rooms. Dinner left some to be desired. High priced meal without high priced quality. Breakfast showed lots of variety but continued to be empty so there was several people there.
5.0
Beautiful area
2.0
Moisture was so high in the room that all our clothes and the linens were wet.
3.0
The bathroom was half clean, the room smelled like mildew, the park behind it is beautiful but no access from the hotel to get to it. You'll have to use the bike trail to get there. The hotel is on an old run down mini mall area but the staff was nice. If you're in a car, you'll around nice parks & things to do, but NOT IN WALKING DISTANCE.This place is a hit or miss depending what you are looking for in a hotel. I won't come back
1.5
The hotel first placed me in the wrong room type for what I had booked. I had to spend 30 extra minutes to resolve this issue at the front desk and switch rooms to my correct room category. Room was nice.
1.5
The hotel first placed me in the wrong room type for what I had booked. I had to spend 30 extra minutes to resolve this issue at the front desk and switch rooms to my correct room category.
3.0
Overall it was clean but dated and could use fresh paint in some areas. Breakfast was limited. They were out of bread and small refrigerator empty. Staff claim they were waiting on truck to come in.
2.5
Everything was perfect. Staff is great and accommodating. The lady that works the breakfast is so nice and helpful.
2.0
First room had dirty sheets & smelled of smoke. Had to ask for a different room. Very old & run down, dirty walls & doors all throughout.
2.5
The staff was so friendly and informative. We enjoyed our stay. Very comfortable place to stay. Their breakfast was very good and the lady working it was so nice. Would definitely stay there again.
5.0
Very friendly staff,quick check in and clean rooms
5.0
Great stay
2.0
This hotel has a great location just don't get too swayed by what it is surrounded by on the west. My room overlooked the river and was surprisingly large!
1.5
Old, clean hotel that offers a comp breakfast in the morning. It has a good size indoor pool & my room & bathroom were clean.
3.0
Poor customer service - no extra towels
Reservations were for two queen beds. Received a King ( no bueno for two ) they blamed
Expedia
3.0
The hotel and the rooms were very nice as were the staff. The pool not so much hairballs and bugs and slimy.
2.5
Great Service! Hot breakfast
5.0
Nice
5.0
Great service and stay
5.0
We enjoyed our stay. The park just across the bridge was a perfect walk, and good for our dog.
Friendly staff. Good room with river view, and comfortable bed.
4.0
Nice. Beautiful location on the river. Furnishings a bit sparse.
5.0
No issues
2.5
Best beds and real pillows great night sleep
1.0
This was a terrible experience. The property was in disrepair. Outdated. Dirty. The breakfast offered was ridiculous. Too spicy. The carpet had big stains all over. The staff was not very friendly. If you are going to be in customer service, learn how to talk to people.
5.0
I like my stay
FAQs
How much does this hotel cost compared to others in Rockford?
The average price for a rental in Rockford is R 1,972 per night. This rental is R 56 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Riverview Inn & Suites, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Riverview Inn & Suites, Ascend Hotel Collection. Enjoy the water!
Is Riverview Inn & Suites, Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riverview Inn & Suites, Ascend Hotel Collection?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.