Extended Stay America Suites Austin Southwest
Hotel in Sunset Valley, TX
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Austin hotel in Oak Hill with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Austin Southwest offers 117 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine.
Housekeeping is available on request.
Extended Stay America Suites Austin Southwest offers 117 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Sunset Valley, TX
Available Rooms
Studio, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Double Beds, Non Smoking
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
Great stay. My hotel of choice when in Austin
8.0 / 10.0
N/A
6.0 / 10.0
No ice machine , room was ready but made me wait till 3pm because I booked through a 3rd party . Blankets were thin like airplane thin .
2.0 / 10.0
no sugar or creamers privided for basic coffe abd rude staffs at front desk. not ready to get anything we ask
2.0 / 10.0
The front office lady was disrespectful and it took over an hour waiting to check out
2.0 / 10.0
Front desk staff is horrible, pay extra $15 go somewhere else
1.0 / 10.0
The gentleman checking me in had the worst attitude. He tried to charge me for a pet and I don’t have a pet. He argued with me about the charge. He wasn’t very friendly. Also the ac unit made a terrible sound all night long. Not the best nights rest. Definitely give this 1 star
10.0 / 10.0
Nice
3.0 / 10.0
I booked a suite to heal for a few days. The staff were AMAZING. They ere accommodating, kind, and considerate. The room was ok. The water pressure was low. If it wasn’t for the medications I was on I don’t think I’d have slept at all. A very annoying light flashed above the bed the entire time. It was impossible to sleep until the meds kicked in. I wasn’t able to have the fan blow continuously because it kept shrieking. There was a foul odor in the hallway.
10.0 / 10.0
Staff is/was wonderful. Only complaint is breakfast items run out way before the 9:30 cutoff time. No way for them to restock breakfast items.
2.0 / 10.0
Wasn't the best. Only 3 pillows, when I asked for a 4th I was told they didn't have one available. . . So my girl slept fine however I got to wake up with a crooked neck. Also don't show up early and expect them to check you in 5 mins early. . . They won't for some stupid reason. The "breakfast" offered is nothing more than horrible coffeenand some kind of stale muffin in a bag. I suggest the La Quinta about a mile north of this place instead, they had a hot breakfast with decent coffee, juice, the usual cereal and waffles as well as scrambled eggs and sausage links.
1.0 / 10.0
The customer service was really great the employees were so nice but the hotel was very gross. Smelled awful we only stayed one night then switched hotels.
10.0 / 10.0
I love the beds
6.0 / 10.0
Understaffed
10.0 / 10.0
It’s was comfy
2.0 / 10.0
Sheets were dirty, they were not change hairs and body fluids
6.0 / 10.0
Ok
4.0 / 10.0
The web page said breakfast included. Wow what an understatement. It had one coffee pot and one pot for hot water. Some Tea bags and little things of creamer. NOT EVEN ANY SUGAR. 3 little chocolate muffins (pre-packaged). This is not what I consider a breakfast. Do not say you have a breakfast included if what you really mean is a cup of coffee with no sugar.
10.0 / 10.0
Nice and quiet
4.0 / 10.0
The staff was friendly and very helpful, just like last my previous stay. The room was comfortable and clean. There was a slight smell as if a prior guest had smoked in the room, thankfully the smell was just present not overwhelming.
3.0 / 10.0
Hotel is in need of renovation. It was clean as best the staff could but the old carpet, bathroom fixtures etc all need replacement. Good location for our purposes and price reflected age and condition. Breakfast included is advertised but only coffee and maybe muffins and bags of oatmeal. In 4 days never saw anything but coffee so maybe have to get there at 6:00 am?
6.0 / 10.0
No breakfast in the morning, people never at front desk and no access to drinks since vending machine is broken
6.0 / 10.0
The room was Efficient as far as there was a small kitchen but the housekeeping missed some key items. My friend went to the restroom and was grossed out. There were Horne stains on the toilet seat and the trash in the kitchen was not taken out and smelled bad.
10.0 / 10.0
Nice, clean
8.0 / 10.0
Staff was friendly. Great location for my purpose.
4.0 / 10.0
Everything was fine. The people who works there are friendly and nice. The road getting there is a little awkward. They cooking utensils available to be use in the kitchenette, which was nice. They have an iron board, but you need to BYO hair dryer. Maybe its me for not having to experience the bow out shower curtain. How do you prevent water from going outside the tub?
3.0 / 10.0
Locks were not working, carpet badly frayed, substandard cleaning, no towels in room, only employee on duty was friendly but overwhelmed
2.0 / 10.0
It took over 20 minutes to get checked in. One person working the front desk and he had to go to every room with a hand held device to code the room keys so they would work. The next morning, front desk person had an attitude about getting clean towels. By 8:00 am - there was nothing in the “grab & go” breakfast baskets. Baskets were again still empty on Sunday morning at 7:10 am as we were leaving. We stay in Austin frequently (6 or more times a year) and I will not go back. The location of the hotel is close to where I need to be in Austin, but location is not enough in this case.
3.0 / 10.0
Needs more help Card system was down which was inconvenient I’m very patient but other customers were rude and loud Feels there should be more than one person there to assist each other in the matter
The room was good enough for one night somewhere to lay
Wasn’t dirty or very clean it was just okay
4.0 / 10.0
Overall I it was a good experience.
My recommendations are:
* make sure the blanket is clean; it was not terrible but had hair which I wasn’t sure if it was from human or from dog.
* the chair in the work space was very unstable and therefore uncomfortable.
* the carpet by the bathroom is torn and looks ugly.
2.0 / 10.0
First night we got there we did not have room keys because the system was down so we had to wait for someone to walk us to our room everytime we left . Then we didn’t have hot shower water at all . But my kids and I made it work.
1.0 / 10.0
We didnt stay , the room was filthy and smelled like urine. There was hair on the counter and sink and the toilet lid appeared to have dried poop on it.
2.0 / 10.0
Immediately checked out and went somewhere else. Hair in sink, on floor and on bed. Smelled musty and like smoke. Busted window at the front. Another guest was requesting to see cameras because someone had been in her room. Absolutely disgusting and shocking they are even open.
2.0 / 10.0
We had a tough time from the minute we got there. We had to wait for check-in, the whole place smells like cigarettes, we had a guest on our hall stop us and ask us to bum a cigarette before we got in our room, everything was dated, and most egregiously, the curtains were moldy. There was a pet fee that wasn’t mentioned in the booking, and there was only a coffee bar, no breakfast.
1.0 / 10.0
Shower water was luke warm all week. No cooking utensils in the room, No room service for all 4 days. wash machines did not work.--Hotel said it wasn't there issue.no coffee one day-girl working there was too busy on her phone to check. trash in parking lot for 4 days. pot smell all 4 days.this is only half the list.
4.0 / 10.0
You get exactly what you pay for. The staff is friendly and accommodating. The hotel itself is not a luxury hotel and doesn’t claim to be. The rooms are clean but a bit run down. No complaints for the price and would consider staying again!
4.0 / 10.0
The staff was rude when registering as they had no rooms available until they were ready after check out. This was at 1 pm and check in time was three pm. They said come back in a little while, We did but still not available until 3 pm. They were just rude about it. They room smelled like smoke thou it was a non smoking facility. The faucet in the kitchen area dripped as did the bathroom faucet. It was reported the second day of a week long stay but never fixed. there was no coffee at 8:30 am and took two attempts before we got coffee at 9:20 am. There was no "grab and Go" food like muffins except the last day of our stay. We got oatmeal packet two of the 7 days. Very poor planning and replentishment given a full house due to SW festival. One bright spot was Joseph at the front desk at night who replaced towels and was kind!
8.0 / 10.0
One of the maids interrupted a conversation with the checkin person. Reason unknown why she started to yell at me in front of the other employee. I warned her I would report the incident. This was at my check in time. Someone needs to talk to this employee she may be doing it to others that stay.
4.0 / 10.0
The hotel is in need of upgrading. There was water damage in the wall above the shower head, probably from water leaking on the floor above. The water also never got hot. I had to take quick showers because it only reached a very like warm temperatures. The mattress and pillows also need an upgrade, not very comfortable at all.
3.0 / 10.0
The charge for dogs was the highest we have ever paid. Thought it was crazy that we were at an extended stay hotel with a kitchen but nothing was in the kitchen. You had to go to the desk to ask for anything. Not even a coffee maker in the kitchen. Only 1 shampoo for two people. Also had to bring your dirty towels down to desk before you could get clean towels.
FAQs
How much does this hotel cost compared to others in Sunset Valley?
The average price for a rental in Sunset Valley is R 3,355 per night. This rental is R 1,659 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Extended Stay America Suites Austin Southwest. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Austin Southwest pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Austin Southwest?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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