Hotel Riviera Caribe Maya

4.0 / 5.0

Good(482 Ratings)

Apartment hotel in Playa del Carmen

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel with a 24-hour front desk, steps from Quinta Avenida
This smoke-free aparthotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite.
Each apartment features free WiFi, a refrigerator, and a TV. A ceiling fan, a safe, and a shower are among the other amenities that guests will find.
Hotel Riviera Caribe Maya offers 36 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Plus With Balcony

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

Beds not specified • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, Balcony

Beds not specified • 924 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Master Suite

Beds not specified • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Plus Deluxe

Beds not specified • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Riviera Caribe Maya

RRRR

4.0 / 5.0

Good(482 Ratings)

Apartment hotel in Playa del Carmen

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Plus With Balcony

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

Beds not specified • 861 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, Balcony

Beds not specified • 924 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Master Suite

Beds not specified • 495 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Plus Deluxe

Beds not specified • 388 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.0 / 5.0

Good(482 Ratings)

5.0 / 5.0

Jul 2024

Nice and neat, but they don't have parking lot

1.0 / 5.0

Apr 2024

They make you pay a 20$ government tax when you check in and also fined me 2000 pesos. A little over 100$ for smoking on balcony

2.0 / 5.0

Mar 2024

Terrible experience. Beds are hard, not comfortable at all. Stained towels inside the room and the ones for the pool, stained bed sheets. They want to charge you for everything. Our room was on the fourth floor and the elevator was not in service. They told us that they were fixing it, but that never happened. We never saw anybody working on the elevator, and we stayed there for 8 nights. Very bad water pressure. I would not recommend anybody to stay in this hotel.

2.0 / 5.0

Mar 2024

The property needs some renovation to make it a bit more modern. We were given stained towels upon arrival. The area is on a very busy street with traffic sounds all night. I appreciate the fact that the hotel is near shopping and many dining options.

5.0 / 5.0

Mar 2024

My husband uses a cane to walk, the Elevators were not working the 6 days we were in hotel. Other than that the Ladies at the Front office were very hospitable, friendly & very nice. Maria is an awesome singer. We loved her voice when she sang at the restaurant next door! I highly recommend this Hotel!

1.0 / 5.0

Mar 2024

Bad service, all the employees say talk to the manager the manager but they’re never there. Broken elevator, yet no signs of fixing it. We were there over a week and no-one worked on it. Cleaning workers walked into our room when there was a do not disturb sign. Towels are a big issue. The towels they give you are stained, but when they exchange them they say you caused the stains and want to charge you. I wouldn’t recommend staying here.

0.5 / 5.0

Sep 2023

The restaurant downstairs pumps music till the early hours, you can hear people in the streets. Aesthetically it’s nice but not worth the headache you’ll end up with

4.0 / 5.0

Jul 2023

It had a bed and air conditioning which was all I needed. Only one block off the main shopping and eating area. About what you would expect for 40 bucks a night in downtown Playa.

5.0 / 5.0

Apr 2023

Lovely hotel, relaxing pool and perfect location!!

5.0 / 5.0

Feb 2023

Hotel was great for what we needed … a place to sleep! Could use some minor maintenance! But all was good! There was a sewer smell in room when we arrived but it was just the cover on the shower drain was not put on! Once we did that the smell went away and did not notice it again! Again great place for what we needed! Would stay again! Close to 5th avenue which is fun! And close to beach! Price was great!

4.0 / 5.0

Feb 2023

Jada at the front desk was very helpfull

1.0 / 5.0

Feb 2023

They find ways to grab your money

4.0 / 5.0

Feb 2023

Very nice for the price! Will probably be there next time.

1.0 / 5.0

Feb 2023

I booked this hotel through Expedia since the pictures seemed like it would be a good and affordable place to stay in Playa del Carmen. Upon arrival we noticed it was not nice at all… stained pillows. Stained bed sheets. Stained curtains. Sticky floors. Dirty bathroom. Dead cockroaches in the hallways that the cleaners wouldn’t clean. And the worst part of it all was that our room smelled of sewer water. We tried to ask for a room change and got told flat out that we couldn’t change and they couldn’t offer any other help other than “sending the cleaning lady”. We ended up leaving after just one night due to the horrible smell that would wake us up at night and was making us sick to our stomach. We tried getting a refund and got flat out told no. This hotel was not what was advertised. The general manager would refuse to give his face and kept saying he was busy. Now I’m out money for a hotel we couldn’t stay in due to it being unsanitary.

5.0 / 5.0

Jan 2023

Great little place for the price. Close to 5th avenue but was not loud at night. Beds were firm yes, but comfortable. Cleanliness and water pressuer/heat was good. My only recomendation would be for the restaurant to get a longer playlist. I loved the little music wafting through the courtyard as I sat on the balcony on the first day. By the 5th day of hearing the same songs 3 times a day it was kinda annoying. That said, I've stayed at other places in Playa and this really hits the mark for quality, quiet and price. Would stay here again.

3.0 / 5.0

Dec 2022

According to Expedia and my reservation, this property has a gym. There is no gym. There has never been a gym at this property. There was a strong smell of cleaning chemicals in the room when i entered. I got a headache. Used ceiling fan. Better in 2 hours. Mold on the bathroom ceiling above shower head. Otherwise it's a nice property in a good place.

5.0 / 5.0

Jun 2022

The hotel has a best location on town next to shopping area behind of fifth avenue and lot of restaurant and bars I’m personally recommend this option to visit Playa del Carmen

2.5 / 5.0

Mar 2022

Plenty of restaurants and bars in walking distance.

1.0 / 5.0

Nov 2021

First I’ll start with the pros for this property. The location is great. Walking distance to the beach, shopping and many restaurants / bars. The staff is very helpful and friendly. Someone is at the front desk all night. There is a restaurant on site but I did not utilize is. Same goes for the pool. It looked clean and refreshing but I did not utilize it. Wifi was great. The cons. Elevator was broken and appears to have been broken for awhile. Our room was on the 4th floor. Dragging suitcases up and down was a nightmare. Also, hotel had no hot water. They said that was also broken. Cold showers the entire stay. The bed was the worst thing about the room. It was as if they placed a sheet on top of a slab of concrete. I would of been better off sleeping on the tile floor or in a lounger by the pool. You will need a chiropractor when you leave. The building is old and needs a lot of work done. The headboard was cloth and was covered in stains. The a/c unit had water dripping from it onto the night stand all night. Bathroom is tiny and door barely stays latched. Parking is on the street at a meter. The meter only takes coins in pesos and the hotel doesn’t assist with providing the change. We had to walk to an exchange place and get coins and hope while we were waiting in line we didn’t get a ticket or towed. I will never stay at this property again. There are many hotels in the area. Find a other one.

2.5 / 5.0

Aug 2021

Loved it

2.0 / 5.0

Feb 2021

Nice balconys for evening sitting. Decent little spot.

2.0 / 5.0

Feb 2021

Very close to all popular locations. Convenience store and bank across the street.

2.5 / 5.0

Jan 2021

My friends a and I stayed in a suite with a very large balcony for New Years. We love this hotel and would recommend it to anyone!

1.5 / 5.0

Nov 2020

Bathroom had leak,caused floor to be wet. Nice patio

2.0 / 5.0

Oct 2020

Excellent location, convenient to everything. Nice room with nice patio overlooking the pool. However it got noisy at times, sometimes very late. Pool supposed to be closed at 10pm, but most nights people were swimming and making noise (sometimes LOTS of noise even at 1am). Hotel restaurant had bad habit of playing annoying loud dance club techno music, sometimes after 10pm. I don't understand how anybody would want to eat there it was so loud. They would sometimes turn the music down when more people were eating there. If you like to go to bed early so you can get up early for diving or other adventures, this may not be the best place. Good AC once you figure out how to use it. Bed was not very comfortable. Water pressure in my room shower was so terrible I used the shower by the pool. Service was friendly enough. There's an elevator, which is nice if you have a lot of luggage or have a hard time with stairs. Overall, needs some improvement, but decent budget accommodations in a convenient location.

2.5 / 5.0

Sep 2020

The staff was so nice, they made my trip

1.5 / 5.0

Mar 2020

I liked the location & felt safe . The BIGGEST ISSUE we had wrre the MATTRESES.... you can actually touch & feel the metal springs. The springs were digging in our hips & back. Could Not get comfortable. A MUST is BUY comfortable Mattresses or you will lose business. Pillows need to soft..our pillows felt like tennus balls in them.A Toilet paper holder is a must. A couple of hooks nneded to hang towels & for clothes when dressing. Refrigerator wasn't working or outlet in sink area didnt work. These items should be checked prior to a person coming in. Just so people are Comfortable their whole stay.

2.5 / 5.0

Feb 2020

Everything was nice in this hotel. Friendly people.

2.0 / 5.0

Feb 2020

Good spot... good wifi... good location

1.5 / 5.0

Jan 2020

The hotel was in a good location for shopping 5th avenue, the hotel has potential, atmosphere is good, but the king bed was rock hard with no give, only came with two small pillows and the front desk doesnt have any extra pillows or blankets to offer. The continental breakfast is really basic and the ham & cheese is sliced about as thin as you possibly could, and they use a griddle as a toaster so you have to wait for 15 minutes to get a piece of toast.

2.0 / 5.0

Jan 2020

Decent, clean, well-run hotel. My only gripe was that the shower head was angled in such a way that it was impossible to use the shower without flooding the bathroom (and some of the bedroom), which I think contributed to the persistent smell of mildew in our room. The pool was a nice feature, and the staff were all very nice and helpful.

2.5 / 5.0

Jan 2020

amazing location, near of.everything, you don't need a taxi to get to the beach or the tour ist bars

2.5 / 5.0

Dec 2019

Great stay!

2.5 / 5.0

Oct 2019

the hotel was awesome and cozy. I would definitely book again especially EVERYTHING being so close.

2.5 / 5.0

Oct 2019

the hotel was awesome and cozy. I would definitely book again especially EVERYTHING being so close.

1.5 / 5.0

Oct 2019

This is an older hotel that happens to be in a good location but has been a little neglected. It has not changed much in the past few years. It offers budget accommodation in a good location. The rooms are basic with a bit drab décor. The rooms do have a balcony facing the central courtyard where there is a pool. The bathrooms do not have exhaust fans, so mold and humidity are a problem in the bathrooms.

2.0 / 5.0

Aug 2019

Location was amazing! Close to everything. Rooms spacious and comfortable. Front desk could be a little more friendly. When I told them we had 2 towels for 5 people the woman said they were "out." The next morning when I told the desk at first they didn't believe me, then he did me the favor of getting them and handed me two. I said,"we are five people and we only have 2 towels" and he said, "no you told me you needed two". Really? I am going to have to beg for one towel a person?

1.5 / 5.0

Jul 2019

Everything was an old and amortized.Bed uncomfartable, towels very old, rooms were somewhat clean but cheaply made and amortized.Mexican style batroom, the sink was at 1.20cm high, the shower was rusty and not moving in any direction. Small flattv wihout HD channels only local free chanels.Pool was dirty.But the breakfast was the biggest ever joke i have seen. The lady on the reception looked like she was not happy to be there or she was stressed out. No wonder she was alwyas there. I asked her for money exchange, she told me that there was only one near by but opened after 9am, turned out 50m from the hotel there was one opened 24 hours. The good things: good location.

2.0 / 5.0

May 2019

A simple, pleasant, relaxed hotel near the beach and lots of good restaurants. I recommend it.

2.0 / 5.0

Mar 2019

The good: Great pool area, fantastic restaurant connected to the hotel, perfect location and very friendly staff. The bad: bed and pillows were very bad and old. The shower pressure was lacking and the request to pay an extra $20 peso upon checkout as a extra fee is something I've never encountered. Very basic room, but very nice grounds.

FAQs

How much does this apartment hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is R 2,382 per night. This rental is R 825 less expensive than the average.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Hotel Riviera Caribe Maya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Hotel Riviera Caribe Maya. Enjoy the water!

Is Hotel Riviera Caribe Maya pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Riviera Caribe Maya?

We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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Hotel Riviera Caribe Maya

Apartment hotel in Playa del Carmen

Reasons to book

About this apartment hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Plus With Balcony

Suite

Suite, Balcony

Master Suite

Standard Plus Deluxe

Hotel Riviera Caribe Maya

Apartment hotel in Playa del Carmen

Reasons to book

About this apartment hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Plus With Balcony

Suite

Suite, Balcony

Master Suite

Standard Plus Deluxe

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Playa del Carmen?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Hotel Riviera Caribe Maya pet friendly?

What amenities are available at Hotel Riviera Caribe Maya?

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