Troy
3.8
Good(747 Reviews)Hotel in City of Westminster
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more
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About this hotel
Hotel with free breakfast, steps from Kensington Gardens
This smoke-free hotel features a microwave in a common area, dry cleaning, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Troy offers 33 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.
This smoke-free hotel features a microwave in a common area, dry cleaning, and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Troy offers 33 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.
Bathrooms include complimentary toiletries and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of City of Westminster
Available Rooms
Single Room
1 Single • 97 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Executive Double Room
1 Double • 161 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room
1 Double • 129 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room
2 Single • 129 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Triple Room
1 Double • 1 Single • 161 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
3.8
Good(747 Reviews)3.8
Very nice
3.8
This hotel should close: heating (if it works) is right next to the headboard of the bed, shower is 70x70 cm, bathroom is 100x70 cm including sink, mattress is worn down to the metal, catastrophic! You can hear every little step from the resident above you, breakfast is terrible, only dry rolls, butter, packaged canned jam, thin coffee. Room very cold because unheated, simple glass pane as a window. Never again!
3.8
Old bed and furniture
3.8
Very comfortable stay. Would most definitely return.
3.8
Used tesco vouchers so paid very little solo trip for theatre so didnt spend much time in there but it was clean staff very nice and the breakfast was a added bonus
room was clean bed bit hard shower small and could of done with somewhere to put your shower gel ect oh there was a fridge in a hidden cupboard tv signal wasnt great but i didnt really watch it
Overall the room and breakfast room where a bit chilly
But id stay again if the price was good
Excellent transport links tube and bus
3.8
Super location near Queensway tube. Traditional pub nearby. Comfy rooms and breakfast “ok” but ordinary.
3.8
The hotel service is fine, staffs are friendly and helpful.
Wifi is somehow not stable. They better strengthen the wifi signal rather than ask people not to download big files. I think it won't cost too much.
3.8
The location was amazing. The hotel was on the older side so it had fewer amenities, like air conditioning. Our chargers blew the breakers but management worked on the problem. After spending one night there we decided it would be best for us to move. The management worked with us to resolve the issues to our great satisfaction. The management was amazing. This review supersedes an earlier one, when after talking to representatives at Expedia, I thought all hope was lost.
3.8
Troy was an extremely disappointing hotel. The noise emanated from both inside and outside the hotel. My wife and I could barely sleep. The breakfast was substandard as they only served stale croissants, and cold cereals. The shower was excellent and probably the best part of the entire stay. The front desk assistance were nice enough. I don’t often leave negative reviews but this was not a comfortable place to stay.
3.8
I’ve stayed there several times,it’s a convenient location.The breakfast is sufficient, but always the same.
I would stay there again.
3.8
A comfortable hotel with lovely old features, located in a quiet street close to park and tube station. Very friendly staff and good breakfast. Great value for money.
3.8
Perfect for my needs, simple. Breakfast was an extra bonus too
3.8
I've stayed in the neighborhood and like the area but this was my favorite hotel. The room was not huge but adequate for two people. The breakfast was good and the staff helpful.
3.8
We stayed in the family room which was large, clean and comfortable. The breakfast was limited in choice but adequate for what we needed. The staff were all friendly and the hotel clean throughout. We would stay here again.
3.8
We had a lovely stay at Troy. Clean room, and friendly and accommodating staff.
3.8
Good budget stay. The single room was ok sized. The shower unit very small as you cannot move when inside. It's fine for a short stay. Close to Bayswater station and shops/restaurants
3.8
Single Room was very small, the main Ceiling light to low as I could hit it with my forehead...I'm 6"1.
The room is catered for a small person.
The bathroom sink and toilet too small. The shower cubicle height and width again too small. You couldn't manoeuvre round.
Positives...Quiet and Friendly staff, free Breakfast
3.8
Clean, quiet and near to Venue. All I needed. Good, recommended.
3.8
Friendly staff and clean room, and convenient location. i’d love to stay again.
3.8
Great location. But that is about it. It has old nasty looking carpet. Terrible breakfast with staff looking angry to be working. I would not recommend it to a friend.
3.8
Good location! Very centralized. Decent breakfast at this price point.
Downside was the bathroom door in the room couldn't be shut (Probably the hinge). And Single bed is a tad small. Overall is good stay for budget concision travellers.
3.8
Hotel is clean with friendly staff.
Close to two tube stations, shops, bars and restaurants.
3.8
Small room, adequate breakfast but price and location excellent.
3.8
Very good value. Excellent location near to cafes and restaurants and walking dstance to museums, Hyde Park and even centre of London (keen walkers). Helpful and friendly staff. Clean bedrooms but soundproofing could be better. Very adequate continental breakfast, with boiled eggs.
3.8
Location was great for us. Close to two tube stations and Hyde park. The room was more spacious than we expected and the breakfast was very good. Staff were friendly and helpful as well.
3.8
A well managed, well maintained small hotel. My room was a good size with very comfortable bed and a modern bathroom, both kept perfectly clean. There's an in room safe and kettle with coffee, tea. Electronic door access and a lift. Continental breakfast was plentiful and never overly busy when I was using it. Location great (200 metres to tube and also a long street full of restaurants of all kinds). Just across the road is peaceful Kensington Gardens.
3.8
Very clean, friendly and helpful staff. Good location for Site seeing and transportation.
3.8
Clean hotel, in a nice and quiet neighborhood
Close to Underground stations Queensway and Bayswater (3 Mins. walking distance), a travel of 4 Tube stations to the center (Oxford circus).
Nice breakfast (Continental Buffet)...
All in all - a pleasant place to stay
3.8
Our first room had twin beds that when you lay upon them I could feel the springs in the mattress digging into my back. After a sleepless night I politely enquired if there was another room available with better bedding. Aurelia, the staff member manning the front desk apologised saying no-one had complained before but arranged for another room. The second room was slightly better but the sheets did not fit the bed and the mattress was exposed each night which was not a nice feeling. We stayed for 8 nights and the bedding was not changed in this time, just the beds were re-made each morning. The staff attending the breakfast room were lovely. Both husband and wife were helpful and friendly. At breakfast we met other tourists who also complained of sore backs because of the poor quality of the bedding so it was evident that the problems existed across all of the rooms in the hotel. Considering we spent the majority of our time in London on this trip, we were seriously disappointed.
3.8
Great location and price. Not very comfortable and needs serious renovations.
3.8
Small room with no air flow. Old fan barely moved humid outside air. Few outlets. Old fixtures. Grumpy unhelpful staff.
3.8
I informed reception that there was no heating in my room and that the bed side lamp did not work. No action was taken. I informed them again the next day and they fixed the matter although it was not terribly warm. On waking up the next morning the heating was again not working but as I was due to leave I could not be bothered to report it.
3.8
Great little hotel. Close to tube station. Well run and well looked after. Staff were very friendly and accommodating. We arrived early and the staff gladly stored our luggage until late in the day. Desk staff are there 24 hrs a day. Breakfast included cereals, yogurt, fruit cocktail, toast, hardboiled eggs, cheese and breads. Free Wi-Fi available and worked fine in our fourth floor room. Will happily stay here again when in London.
3.8
Good central location for bus and tube. Not too far to walk to Royal Albert Hall and museums .Will use this hotel again.
3.8
The hotel, based just off the Baywater Road, is well situated for the shopping areas of Oxford, Regent and Bond streets. It is also very close to Queensway Circle Tube.
Staff were very accomodating and the hotel was scrupulously clean. The only slight downside is that there is only a continental breakfast option though this is quite extensive.
Would thoroughly recommend to families and couples
3.8
This was a one night stay after a gig in Hyde Park, so the hotel was very convenient.
OK for this purpose, but shower did not work.
It's an basic place but not one for a longer stay if you are used to comfort.
Just a B&B.
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is R 3,840 per night. This rental is R 706 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Troy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Troy pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Troy?
We found 4 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, and tv.
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