Clean and comfortable. Great breakfast.

The window seal was disgusting, looks like it has never been clean. A piece of used floss was still lying on the floor of the bathroom. Very outdated hotel.

Great towels! Nice amenities in our room, comfy bed but pillows need to be replaced. Maintenance left some things in the side doorway (a rolling cart and a construction cone) and left the storage area open. To help others not trip on this stuff, we put it in the storage for you.

Nice place!

My husband and I enjoyed a very nice one-night stay here. The walk-in shower design is so clever, with no shower door or curtain, yet still provides some privacy. No grab bars, but there is only a very low (maybe 1-inch) edge to step over. Staff is always friendly and helpful.

It was okay, mostly the staff was quite helpful. The breakfast was dismal for diners looking for healthy, vegan options.

It was fine, decent value, good enough for one night.

Very comfy bed! Friendly staff and spacious, clean room.

It was clean with a nice pool pillows and beds comfortable guy at check in was a little rude but everyone else was nice

Very comfortable room and bed.

Clean, quiet, safe area. Staff friendly, breakfast good.

Front desk checkin was fine, but no luggage cart available. Room was too warm when we arrived. Bed and linens were quality. Liked the toiletries. “Free breakfast” was typical rehydrated eggs, but biscuits and gravy were decent.

Good breakfast

This property is fair for the price level. It is located right off the interstate. We did not notice road noise in our room. The staff was knowledgeable and friendly. The facility is clean although a little dated. The breakfast was modest but fair considering the price point. The air conditioning was efficient but a bit loud.

Staff was very friendly and helpful, room was clean and comfortable, breakfast was very good.

The check in process was horrible. I got into the lobby and rang the bell, as I rang it the clerk who was a younger gentleman, looked annoyed that I was even there. He did not greet me, just asked what the name was. I gave him my name, and he asked for license and credit card without any other words. He then asked if I knew my tag number which I said no, he said "you need to go get it". By this point I was annoyed with his attitude and unprofessionalism so I sighed loudly went out got the number came back and said it to him. He asked if I needed more than one key, I said two. He activated them and handed them to me, did not say thank you, did not tell me what room I was in, did not say another word to me. There was a line of customers behind me, I don't know if he was as rude to them as he was to me but it ruined my mood, as I was already tired and emotional. I walked in the room and was disappointed at how dated it looked, the bathroom didn't even have any counter space, just some old piece of wood. Where are we supposed to put all our toiletries on the floor? This place had great reviews I do not see how. Just the interaction I had with the check in clerk was enough for me to never ever return to this place. Or any Sleep In for that matter.

Our room was very clean and almost looked like they had remodeled the room. We were very happy with the room we stayed in.

There was a diamond tour bus of people who stayed at the hotel when we did, so you couldn’t move when you went downstairs for breakfast and everything was completely wiped out once they left. However, hotel staff had no issue making more breakfast for the rest of the guest even though breakfast was ending soon.

Traveling through on our vacation and stopped to spend the night. No complaints. Bed was comfortable and breakfast was good.

It was great

The room was fine. The beds were clean and decently comfortable (I know comfort is different for everyone). The bathroom had plenty of space and was clean. The room did have an odd smell upon arrival, possibly the AC. The TV didn't have any of the typical channels for children. We were only there for one night, passing through on the way home from vacation (family of 6).

It was a nice place to sleep for the night.

Great staff. Friendly and helpful.

Clean, comfortable and functional. Except the coffee is absolutely awful. And I’m sure it’s the same at every hotel in this chain. I will choose other chains that offer breakfast in this price point just to have coffee that is passable. There is no excuse to have coffee that bad. It’s just not that hard or expensive.

Clean, comfortable spacious rooms

Clean and close to hwy. Good location and free breakfast buffet.

Hotel was clean and neat. Staff was great. Hotel room showed some wear and tear but nothing horrible.

The AC didn’t work in our room. When I went to call the front desk we discovered the bone had no cords therefore didn’t work so I had to go down to the front desk. When I went to the front desk we were told to unplug it and then replug it in and that always works. That did not work. We even reset the breaker and cleaned the filters that were disgusting. After going to the front desk again, front desk agreed to call his manager to see what he could do. He did get an answer quickly that they would move us rooms. However it would be a downgrade from a suite. I said that would be fine but I’d expect reimbursed for the difference in price. The staff assured me the bill would reflect that. When the bill came on day of checkout, it was not. The front desk staff got his manager to fix the bill and the “regional” manager was not pleasant and had to me pushed to fix the bill. He had excuses for why the bill was wrong, then wasn’t sure how to fix it, and excuses for the AC. There was never an apology or true customer service recovery. Our key cards didn’t work every time we left the room and had to stop at the desk to fix them. For the price we were still charged, this hotel is not worth it. Beds comfortable but they are small full size. Breakfast is average. Parking isnt the greatest around the building. Cleaning was average the elevator floor was sticky all three days we stayed. We won’t be staying here again,

Desk clerk RUDE! Appeared unclean. Room was sticky. Sink didn’t drain. Light switch didn’t work. Air conditioner wasn’t adjustable. No place to hang or sit toiletries. This place shouldn’t be listed with Hotels.com

Property was great, service was bad.

Room was clean; breakfast hot and fresh.

Would stay again