Grand Mercure Belem Do Para

Premium bedding, pillowtop beds, minibar, in-room safe

Shower, eco-friendly toiletries, hair dryer, bathrobes

3.9 / 5.0

Good(267 Ratings)

Hotel in Belém

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, a quick walk to Teatro da Paz
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Grand Mercure Belem Do Para offers 173 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Belém hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Belém

Nearby attractions

Parque Estadual do Utinga Camillo Vianna

8.7 mi

Emílio Goeldi Museum

1.3 mi

Available Rooms

Junior Suite, 1 King Bed

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 248 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds (Twin)

2 Double • 247 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Double Beds (Twin)

2 Double • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Grand Mercure Belem Do Para

RRRR

3.9 / 5.0

Good(267 Ratings)

Hotel in Belém

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Belém

Nearby attractions

Parque Estadual do Utinga Camillo Vianna

8.7 mi

Emílio Goeldi Museum

1.3 mi

Available Rooms

Junior Suite, 1 King Bed

1 King • 431 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 248 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Double Beds (Twin)

2 Double • 247 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Double Beds (Twin)

2 Double • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(267 Ratings)

5.0 / 5.0

Aug 2024

Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!

0.5 / 5.0

Jun 2024

There were no hot water in the room. You can hear people from other rooms talking/taking showers very clearly. The room is so small, no worth the price.

2.5 / 5.0

Sep 2023

This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.

3.0 / 5.0

Aug 2023

Poor value for the price. Property is dated and depressing

3.0 / 5.0

Jun 2023

Property, in some respects, quite limited and poorly maintained.

1.0 / 5.0

Nov 2022

Was ok but would not book again. I booked a junior suite through the rewards program and was given a normal room.

0.5 / 5.0

Jul 2022

Ar condicionado nao funciona, equioe muito enrolada e nao conseguia resolver nada, passei horas esperando ate que desisti, nao retorno nem se me desse de graca

2.0 / 5.0

Mar 2022

Slow check in/out but easy, free valet parking and pretty good room, though a little aged. Good aircon and bed. Ineffective blackout curtains don’t accomplish anything - see photo.

2.0 / 5.0

Jan 2022

Beds are very comfortable and the rooms are decent size. All in all a nice hotel, especially compared with other hotels in Belem. One thing to mind is that the reception staff wasn´t very efficient and seemed to lack interest. The restaurant is too expensive for what it actually serves. Look elsewhere.

5.0 / 5.0

Jan 2022

1.5 / 5.0

Dec 2021

Hotel had almost all amenities of a good hotel, but there were not very good. For example: gym equipment were old and basically not much equipment for a decent workout. Air conditioner was off most of the time and when on did not really cool down exercise room. Also, room service was poor. Items used up not replenish (like soap, water, etc). Not a good selection of food at hotel and food service was average at best including menu. Hotel personnel, although polite, was not very knowledgeable to inform guests about restaurants, touristic activities in the area. Another thing is they charge for everything (even the water you drink at room). Lastly, everything took a long time. Even making line to check out of the hotel took a long time. Overall, average hotel. Hotel has potential to do better with better management.

2.0 / 5.0

Nov 2021

Hotel is good, great location close to anything you need in a walkable distance. Good restaurant with a wide variety of food and delicious breakfast, but the bar area is a dark ambient, there’s light but isn’t turned on. Free parking but is not accessible by the elevator, you have to go out the reception and walk to basement. Good hotel but no great as I was expecting. My room was spacious but the front door ceiling, was falling with some kind of plate hiding the hole. Seems the room needs renovation so they offered it with a discount, but this is bullet to the head if is the case as depreciate the hotel’s name. Overall was I good experience.

2.5 / 5.0

Oct 2021

I stayed 2 times in one week. Compared to the Radisson this was superior. I had excellent service from start to finish both times, very clean and my room was freshened everyday. The staff at the front spoke English and everyone was attentive. The Breakfast was fresh and we'll maintained. The best part was the shower water pressure was excellent and clean suite with fresh smell. Thank You Grand Mercure do Belém.

0.8 / 5.0

Sep 2021

Camas muito confortáveis, ar condicionado excelente e limpo, banheiro ótimo (principalmente limpo). Porém, as Instalações não são tão novas (quartos) e o atendimento do restaurante, principalmente pelos garçons, deixa a desejar (apenas um garçom estava atendendo todos os clientes do restaurante). Falha na cobrança no check out, porém solucionada.

1.0 / 5.0

Sep 2021

razoavel

3.0 / 5.0

Oct 2020

Was expecting the hotel to be better then it was. Was to expensive for the value. Hotel staff were very good though as was the breakfast buffet. 6/10 for value

2.0 / 5.0

Nov 2019

It’s pretty shabby and dark and the staff is extremely slow

1.5 / 5.0

Dec 2018

I tried to upgrade to a room with a sofa but the front desk staff would not cancel my original prepaid room when Hotels.com tried upgrade directly. Very inconvenient for such a small transaction!

3.0 / 5.0

Nov 2018

Generally ok. Clean. Breakfast reasonable. Staff helpful.

2.0 / 5.0

Sep 2018

Very hotel and clean. Personnel are friendly.

1.0 / 5.0

Jul 2018

The staff requires significant training on customer service. Not friendly or polite. The minimum expectation would be to make travelers feel welcomed and thank them for choosing the hotel.Housekeeping was cleaning rooms after 20:30 at night.Room was not made.Overcharged for drinks in room that were never consumed.We do not recommend this hotel to anyone, unless you want to be treated like a dog.

2.0 / 5.0

Jul 2018

The staff requires significant training on customer service. Not friendly or polite. The minimum expectation would be to make travelers feel welcomed and thank them for choosing the hotel. Housekeeping was cleaning rooms after 20:30 at night. Room was not made. Overcharged for drinks in room that were never consumed. We do not recommend this hotel to anyone, unless you want to be treated like a dog.

1.0 / 5.0

Apr 2018

I stayed in a junior suite room 12.11 the hallway of level 12 has a terrible humid smell. There was a small portable dehumidifier operating in the hallway which is a confirmations that the hotel is well aware of this issue, and still assigns rooms to guests. Entering the room 12.11, the same humid odor smell is in the entire suite. The air conditioner is leaking water. The drain of the bath tub is broken also known to the hotel because is is put aside in the bath tub. The small towels in the bat tub were not replaced for a new guest as these were fully soaked with water from previous guest. All with all a bad experience, would not recommend to other guests.

1.3 / 5.0

Feb 2018

Nice place with a pretty good breakfast. I checked in at 2:00am yet aws checked in very quickly and by nice staff.

1.5 / 5.0

Feb 2018

Nice place with a pretty good breakfast. I checked in at 2:00am yet aws checked in very quickly and by nice staff.

5.0 / 5.0

Apr 2016

We were totally impressed by the courtesy, helpfulness, great level of customer service by the staff. Both my wife and I only spoke Spanish and English and yet there seemed to be no language barrier. Yes some staff spoke English. From the Security, Doormen, Waiters, Maids, Maintenance (we had a little problem with our room safe) and the Front Desk Staff, service was impeccable. Special thanks to Yasmin who NEVER missed a beat when we presented ourselves to the front desk. When we went out at nights and were ready to return we were told to call the Hotel and they would send a taxi to bring us back. Breakfast was an excellent variety and tasty even though simple. We are surely going back there on our next trip to Belem later this year.

4.0 / 5.0

Aug 2015

Great location and a very nice hotel. It has a good restaurant in it, the staff was friendly, the rooms were clean and the location was right in the heart of the city.

2.0 / 5.0

May 2015

Clean hotel, friendly staff, great food, average amenities.

0.5 / 5.0

Apr 2015

I chose this hotel because of the brand name Crowne Plaza. It is an old hotel. The only nice thing is the lobby. The hallways are dark and narrow. The rooms are old and the paint is chipping off the walls. The room had tile on the floor instead of a rug. The high price and the hotel name do not match the hotel experience. And the rating of 3.9 on expedia is COMPLETELY misleading. Unfortunately I think this is one of the better hotels in Belem.

2.0 / 5.0

Apr 2014

The hotel, was very good. The staff and in special Marcelo, he made sure things would work accordingly. The food was great, transport and location is the best in the city of Belem. I wll return for sure and wouldlike to Marcelo been promoted as manager for He has done the job of a manager. CROWNE PLAZA BELEM, GREAT PALCE

2.0 / 5.0

Apr 2014

2.5 / 5.0

Jan 2014

The Crowne Plaza Hotel in Belem is a new hotel, and therefore very comfortable with well-functioning Air Conditioners in the rooms. The front-desk staff (specially Camilla) spoke English and were pleasant and helpful. The breakfast buffet is superlative, with many cooked items, deli meats, breads, etc. and an omelet station where you can have an omelet 'made to order' by choosing the ingredients you want. Many fresh fruits and at least 3 fruit juices were offered daily. They were very efficient to launder a couple of items for us, and return them to us in a few hours. We had one dinner at the hotel. It was difficult to order in English. We didn't get the appetizer we ordered, and the waiter wasn't familiar with the usual cocktails, but clearly the cook is excellent because the filet mignon was done medium rare and very good!

1.0 / 5.0

Feb 2013

In my views it is Not a 5 star hotel , I would say more likely a 3 star....!! The restaurant it is good only for breakfast ....not for lunch or dinner...!

1.0 / 5.0

Feb 2013

In my views it is Not a 5 star hotel , I would say more likely a 3 star....!!The restaurant it is good only for breakfast ....not for lunch or dinner...!

FAQs

How much does this hotel cost compared to others in Belém?

The average price for a rental in Belém is R 731 per night. This rental is R 1,557 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Mercure Belem Do Para. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Mercure Belem Do Para. Enjoy the water!

Is Grand Mercure Belem Do Para pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Mercure Belem Do Para?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Apartment

in Belém

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Apartment in Belém, for R 1,894 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

RRRR

Grand Mercure Belem Do Para

Hotel in Belém

Reasons to book

About this hotel

Amenities

Map of Belém

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds (Twin)

Superior Room, 1 King Bed

Superior Room, 2 Double Beds (Twin)

Grand Mercure Belem Do Para

Hotel in Belém

Reasons to book

About this hotel

Amenities

Map of Belém

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds (Twin)

Superior Room, 1 King Bed

Superior Room, 2 Double Beds (Twin)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Belém?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Mercure Belem Do Para pet friendly?

What amenities are available at Grand Mercure Belem Do Para?

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