Best Western Plus Luna del Mar
Hotel in Manzanillo
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Beachside hotel to enjoy 3 outdoor pools and sand beach
Spend the day playing on the beach then return to dine at one of Best Western Plus Luna del Mar's 2 restaurants.
Best Western Plus Luna del Mar offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 22-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Spend the day playing on the beach then return to dine at one of Best Western Plus Luna del Mar's 2 restaurants.
Best Western Plus Luna del Mar offers 70 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 22-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Manzanillo
Available Rooms
Standard Room, 1 King Bed, Non Smoking
1 King • 172 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking
1 King • 388 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking
2 Double • 215 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
2.0
This is a one estar hotel. Unless there isnt a other option, this hotel would be in the Last place. 1. WiFi doesnt work 2. It does not have elevador, climbing the stairs carey suitcases3. Does not work aa 4. Bathroom ver y untidy
10.0
Very clean facility and quiet
4.0
Restrooms and towels weren’t clean, the whole room had a nasty smell, and I paid for a room with a view to the beach and got a different one.
2.0
They charge 56 for used the towel for pool , tell just a voucher but charge going in to my credit card…
4.0
I didn't like, you had to leav a deposit for pool towels, we bought pizza form, the restaurant it was so grease we where unable to eat it, bad food
3.0
Rooms were acceptable, dated rooms but clean, hot water was lukewarm the first 2 days. Pool towel service was subpar, paid a deposit for towels for a family friend f 4 only to find out a single towel was available. Towel service was late the following day past noon. Restaurant was ok, not much food variety and the fish was not fresh.
6.0
Had water leak on window and ceiling. I was offered another room but not with view to the ocean like the we had.
10.0
Great location in Manzanillo
4.0
This is just simple and nothing fancy.
10.0
Food is really good
4.0
Front desk bad . But excelente people at the restorant .
10.0
Everything it was ok
2.0
Can't believe they have a pool that doesn't receive sun, water is cold all day long, no elevator on a 4 floor s building, the worst part for me was that WiFi didn't reach my room, very por signal, aside from It the building Is quite old, and maintenance doesn't seem to be the priority
10.0
I liked the location right on the beach ( ocean) restaurant near by. The staff at the front desk, helpful.
6.0
I would have given a better rating if the wifi had worked in the rooms. Had to go sit outside the lobby to get a signal and then it was sketchy. Saw lots of guests with the same issue.
4.0
Groseros recepcion
6.0
What was unique about the place was the chairs and umbrellas facing the beach.
What I did not like is the advertising on website offering breakfast included and hotel did not honor it. Also having to ask for coffee everyday, otherwise they would not restock with out asking for it. Having to leave a deposit for pool towels. Hot tub not working..
6.0
Got a suite with a jacuzzi it didn't work was very disappointed a lil run down needs renovation
4.0
Ok
8.0
It was cine
8.0
No elevator
6.0
While the property has modern, clean design lines this does not make up from deteriorating infrastructure eg toilet in bathroom was unreliable, water pressure very low making the shower ineffective. Internet was very poor except in the restaurant area. When taking first visit to a city internet is needed to study google map, find recommendations for restaurants etc.
3.0
Well the pictures are not true to the rooms. Rooms were clean. Our wifi didn't work and each day had to be reset. Couldn't get Netflix since it was an old tv. The food is below average and certainly not worth the price. The cafe two blocks down, to the left on the same side, is amazing. Real coffee. Think everyone else serves instant and passes it off as brewed. The restaurant 2 blocks to the right and across the street, next to the gym, IS the place to eat for all the afternoon/evening meals.The pool with the bridge was freezing and dirty. Basically a big bird bath. The small pool near the bridge pool was green and freezing. The pool near the beach entrance was clean and perfect temp. The staff was great! Caroline and Mila were great help daily. They speak English well. They helped with events happening around town and gave good advice when we asked about other places to eat. Irasema also did a superb job at trying to resolve our wifi/internet connection. George was among the great staff and figured out our tv was not a smart tv, so you can basically only watch what is listed, in Spanish only. Manzanillo is not a destination for anyone who loves to swim in the ocean. The beaches are so badly littered. there is garbage everywhere. Puffer fish are constantly being washed ashore dead. Thats a red flag for health safety. Lovely Locals here, but not a place I would ever visit again.
10.0
Very nice property
2.0
Do not stay here! As soon as I walked up to the property I was grossed out. The check in lobby had broken tiles & dirty floors. The pool is gross! The bridge crossing over the pool is poorly maintained & looks like it has not been cleaned in a long time. The room was by far the dirtiest room I have ever stayed at. The ceiling fan had about an inch of dirt, when we turned it on dirt flew all over the room. The bathroom was so poorly cleaned, it was a terrible experience to walk in there. Even the trash can in the bathroom was dirty and gross, I didn’t even want to toss my tissue in there in order not to touch it. The sheets were so slimy & felt unclean. (I actually got a rash on my face from the pillow) Let’s not talk about the noise! The walls are paper thin. You can hear everything, I mean everything your neighbors & walking people are doing. DO NOT STAY HERE!
10.0
easy beach access and views
10.0
The hotel was lovely clean and located close to amenities. Staff were friendly and helpful. Unfortunately the restaurant was lacking and although it was advertised that breakfast was included, it was not.
10.0
The hotel was beautifully located next to the beach. My room was huge with an ocean view. My bed was a little hard, but I slept well. It was peaceful and quiet. The staff was very friendly. They were patient with my broken Spanish and spoke English. The restaurant was good. The pool was relaxing. I highly recommend!
4.0
Internet did not work. The router connected but the internet was not connected
5.0
The pool was AWESOME!!!!!! Wow!!!! loved it!!! the BEST!!!
10.0
Nice swimming pool, nice stuff
8.0
Everything was fine ..
2.0
The only good thing in this property was my apartment view, everything else I never see in other hotels like:
No elevator, I have to go to my room by stairs, I am 62 years old and overweight, so it was hard for me.
The staff does not speak english, and have poor knowledge of everything I asked them, looked like their first day at the job, some of them had no training whatsoever.
By the way, there was a lot of minors working there cleaning rooms and even serving drinks and beers.
There was construction going on with a lot of noise.
Anyway, I do not recommend this place for anyone much less for elderly people and handcaps.
Run from it.
6.0
Air conditioning didn’t work
2.0
This is not the first time we stay here. The experience had been great until this last time around.
This time, they didnt respect my reservation, if you reserve a king size bed online you get the smallest room and bed available.
They never cleaned my sons room, he stayed 5 days. I extended the days we stayed they only respected pricing on my sons room not mine I paid about $600. I never received adjustment on my room and was told I would be notified when a king bed would be available. My husband and I slept in a full-size bed. The same thing was about to happen to my son but we pushed for him to be changed. The mattresses are really hard and the pillows are not the best. The concierge that I was working with to figure out how much I owed the night before clearly has no clue or understanding of what she is doing. The GM is the worst, she is inhumane. They are experiencing the worst heatwave, we checked out at 5:30 am it was probably about 90 degrees with 100% humidity outside, when I got to the front desk the doors where open, it was super hot in there and the concierge only had a small fan. I asked why he doest have the AC on and he said, My GM doesnt allow me to turn on the AC during this shift, we can turn it on until 8 a.m. but from 11 pm to 7 am they are not allowed.
The one really good thing about the hotel is the little restaurant downstairs it has no affiliation to the hotel but the food and staff are the best.
2.0
Construction was underway that significantly disrupted the public area. The window in the room was so dirty you could hardly see through it. Generally the whole experience was not satisfactory. When we complained there was no real attempt to rectify our concerns. We booked into another hotel.
8.0
Lovely location. Grounds were very clean. Lovely outdoor restaurant that overlooked the ocean. Unfortunately construction renovations hampered the view of the ocean from the pool.
Manager was very accommodating and succeeded in in taking care of our needs.
10.0
Beautiful room
8.0
Room was not too clean when we got there. Once cleaned it was okay
10.0
The pools with the beach view amazing
FAQs
How much does this hotel cost compared to others in Manzanillo?
The average price for a rental in Manzanillo is R 1,714 per night. This rental is R 55 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Luna del Mar. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Luna del Mar. Enjoy the water!
Is Best Western Plus Luna del Mar pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Luna del Mar?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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