Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

7.6 / 10.0

Very good(871 Ratings)

Hotel in Helen, GA

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, a quick walk to Unicoi State Park
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and a computer station. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a lobby fireplace, RV/bus/truck parking, and a vending machine are onsite.
Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Helen, GA

Nearby attractions

Currahee Military Museum

39.2 mi

Sautee Nacoochee Cultural Center

5.5 mi

Available Rooms

Standard Room, 1 King Bed, Non Smoking

1 King • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, Multiple Beds, Non Smoking

1 King • 2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Upgrade)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Quality Inn Downtown Helen

RRRR

7.6 / 10.0

Very good(871 Ratings)

Hotel in Helen, GA

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Map of Helen, GA

Nearby attractions

Currahee Military Museum

39.2 mi

Sautee Nacoochee Cultural Center

5.5 mi

Available Rooms

Standard Room, 1 King Bed, Non Smoking

1 King • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking

2 Queen • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, Multiple Beds, Non Smoking

1 King • 2 Queen

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking (Upgrade)

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.6 / 10.0

Very good(871 Ratings)

3.0 / 10.0

Dec 2024

Room is fine, breakfast is no good.

3.0 / 10.0

Oct 2024

The room was kinda thrown together very fast after some updates. I guess. There was two toned paint in the walls. White paint all over the full length mirror on the bathroom door. Bathroom door jam was nasty. Lamps looked pretty old. Stains on the chair. And the toilet didn’t flush very well. We had to constantly use the plunger.

5.0 / 10.0

Oct 2024

Room was set up nicely. Bathroom was just way too small to be handicap accessible. Shower floor was filthy. Has a oily grimy feel to it.

4.0 / 10.0

Sep 2024

First room was not ready... Changed rooms..the front desk staff person was awesome... Very kind gentleman!! The pool area looks like it hasn't been touched in weeks and is in total shambles. Need to finish that because it makes the morel look really bad

2.0 / 10.0

Sep 2024

I had a terrible experience at the Quality Inn in Helen, GA. Unfortunately, I discovered bed bugs in my room and immediately informed the hotel staff. Shockingly, they simply responded with "okay" and did nothing to address the issue or offer a solution. There was no apology, no offer to change rooms, and no attempt to rectify the situation. This level of service is completely unacceptable. I will never stay here again and wouldn't recommend this hotel to anyone.

3.0 / 10.0

Sep 2024

Cracked sink, paint in terrible shape,everything was old.chair was dirty would not even sit in it.

2.0 / 10.0

Sep 2024

Because it had a pool I booked this hotel. The pool was closed. It did not say that on the the website. I had two very disappointed children.

8.0 / 10.0

Sep 2024

They were updating the property so it was in a state of flux. The staff was courteous and respectful. Bathroom was a little small but meet our needs.

5.0 / 10.0

Aug 2024

Elizabeth and Nikki (sp?) we super kind and helpful!

3.0 / 10.0

Aug 2024

Clean room. Bed was 3 inches lower on one side, not comftorable. Maintenance of sink was lacking, drain plug could not be removed so water would drain. TV remote did not work. Good location

4.0 / 10.0

Aug 2024

The staff was very kind, and friendly. I booked a non-smoking room. When first entering the room, there was a faint cigarette smoke odor. A little while later, the room started smelling like smoke, pretty strongly. I noticed it seemed to be coming in from the outside, from the air-conditioner. I called the front desk, to let them know, because I do not smoke, and I did not want to be charged a fee for the room smelling like smoke. A staff member came to my room to see what I was talking about, and she said she smelled it also. at first I thought somebody was probably smoking right outside of my door, but I never saw anybody doing so. I then noticed they have a designated smoking area outside, which was across from my room. every time I would notice the smoke getting bad again, I would look out and see that people were out there smoking in that area. I'm assuming the smoke is drawn in from the air conditioning unit. It made it very hard to sleep, and I ended up having to sleep in the bed furthest from the air conditioning unit, because my sinuses were getting extremely irritated, as well as getting a sore throat from the smoke. I ultimately had to sleep on my side, facing away from the air-conditioner. I'm not sure where the smoking rooms are on the property, but I definitely feel that the non-smoking rooms should be on the other side of the property, away from the designated smoking area. I woke up very unrested, with my sinuses and throat feeling very irritated.

3.0 / 10.0

Aug 2024

Although the location is pretty good, service was nice, and providing somewhat of a breakfast was a positive, that is it. The smells that came from the bathroom were very unpleasant, updates are definitely needed, and it would have been wonderful if the pool was in service, but I guess you can’t win them all; you definitely get what you pay for in this type of atmosphere.

8.0 / 10.0

Aug 2024

We spend two nights. It was comfortable but air conditioning was ok to us. During night. Woke up sweat of air condition seems not working right. Daytime was good Lobby room was nice. Otherwise we enjoyed stay there

2.0 / 10.0

Aug 2024

I booked a two night stay at this hotel and I was not impressed. There was rust in the bathroom tub, some white stuff all of the chair, curtains, carpet. There was no cover on the outlets. The lights didn’t work, refrigerator had an awful smell. We stayed 1 night and my husband woke up unable to move due to the bed being terrible. We went to the front desk and advised that we would not be staying for another night and asked for a refund. The manager Nikki told us that since we booked it through a 3rd party we had to contact them. We contacted our 3rd party who advised that the hotel had to be reached to notify of the refund request and approve it. They tried multiple times to reach the hotel and every time she would answer and hang up. They even asked us to go to the front desk and let them know about the call. While standing there she answered the call, said that she had to place them on hold and hung up on them. We checked out that morning and the company advised that they would escalate the matter and try to contact them. 5 days later and they contacted me to say that unfortunately they couldn’t be reached and therefore no refund would be granted. Awful customer service, would not recommend this place to anyone. If you’re staying in Helen, stay somewhere else.

4.0 / 10.0

Aug 2024

First room stunk like sh.. moved us to another room it was satisfactory but charges extra charges for no reason will not return

10.0 / 10.0

Aug 2024

Not super clean but comfortable bed. Breakfast was ok super sweet and kind staff at the front desk. Very helpful and friendly

5.0 / 10.0

Aug 2024

Staff was great! They are currently upgrading the hotel, so it will be even better. Great stay! Very accessible for walking.

2.0 / 10.0

Aug 2024

Was a terrible experience at quality in hotel in helen ga .me and my wife, My wife was talking shower and the slower tub and was clog right after starting sewer smells coming from the toilet we can stand up inside the smell was so strong. So they changed us room for another everything was fine but in the morning my wife woke me up she filled something in her arm and terrible surprise it was our nightmare a bedbug. I wen to check out i talk to the manager and he apologized so please they need to do something .

8.0 / 10.0

Aug 2024

The staff was very nice and extremely helpful.

6.0 / 10.0

Aug 2024

Couple things broken in the room, The waffle mix was sour. Beds very uncomfortable Manager looked liked he was going to fight someone with the look on his face, not welcoming at all.

10.0 / 10.0

Aug 2024

Great stay.

4.0 / 10.0

Jul 2024

Pool was not available, room we had assigned first we could open without a key. Staff was friendly location was good, but wouldn’t recommend unless they do a better job at cleaning and updating their rooms

6.0 / 10.0

Jul 2024

The staff was nice but the room was pretty dumpy and didn’t look or feel very clean. The property was in the middle of some kind of construction. It worked for our purposes and might consider again but am not sure. Would have to be priced well or I would probably check out different options.

6.0 / 10.0

Jul 2024

Conveinent and nice peple ther to deal with. Could be cleaner, there wad mold on the OJ pitcher...

10.0 / 10.0

Jul 2024

There was nowhere to put towels in the bathroom, someone had evidently ripped the rack off the wall so there were holes in the wall and there was no hair dryer. The room was clean I assume BUT it smelled STRONGLY of cleaning products. Be careful walking up the stairs because they are painted and slick when it rains. The staff was very nice though!

10.0 / 10.0

Jul 2024

WE LOVED IT AND WE WILL GO AGAIN

8.0 / 10.0

Jul 2024

Nice enough place with nice staff. Construction in parking lot was not helpful.

8.0 / 10.0

Jul 2024

This place is in an excellent location for the price. It is run down and the furniture is in rough shape but the sheets were clean and surprisingly silky and I slept well. There is free breakfast and the coffee is also surprisingly good. This is a place to just put your head down for the night and and get going early the next morning. Great for a one night stay.

8.0 / 10.0

Jul 2024

Nice and clean near the stores

6.0 / 10.0

Jul 2024

I've stayed at the Quality Inn multiple times. It definitely feels as though they've let a lot of things go

6.0 / 10.0

Jul 2024

Every employee we encountered was so friendly and helpful. The bathroom has recently been remodeled and beds were okay (just a matter of preference) it's no frills for sure but it worked for our stay.

4.0 / 10.0

Jul 2024

It was not advertised that the pool was closed I had 2 children with me planning on the pool. Parking because of the pool construction very limited. Allot of the renovation in my room looked half done. There was a discolored bubbled up section in the ceiling over the toilet kind of worried me. For $237.00 per night I would have stayed somewhere else eve n if I had to pay more.

6.0 / 10.0

Jul 2024

The floor in our room was filthy. Our socks were black .

5.0 / 10.0

Jul 2024

Very clean room highly recommended!

10.0 / 10.0

Jul 2024

Close to restaurants

4.0 / 10.0

Jul 2024

Ah, the joys of staying at an "historic" hotel! If you enjoy living in a time capsule from the last century, this place is a must-see. The property boasts charmingly dingy carpets that could double as a crime scene, and our bathroom featured a paint job so half-hearted, it might have been done by a toddler with a grudge. The exterior's artistic "weathered look" comes courtesy of stains and grime—truly a masterpiece of neglect. As for the pool, don't get your hopes up. It's out of commission, because who would want to swim in the summer, right? A real head-scratcher there. For the price, I wasn't expecting the Ritz Carlton, but I also wasn't expecting a time-travel experience to the dark ages of hotel maintenance. Renovation? More like a resurrection is needed here.

2.0 / 10.0

Jul 2024

You get what you pay for! Spend the extra and go to a bigger hotel or Airbnb in Helen. We arrived late and walked into a room that looked used and a mess. The lights and power did not work. Second room was a "renovated" room with a king. We needed a rollaway for our daughter. That mattress was absolutely gross. Took an hour to get sheets. Everything was dirty, dusty and just nasty. Luckily I had packed some wipes that I was able to use to clean everything from the vanity to the desk, the entire headboard which was covered in grease and handprints and full of caked on dust. I honestly think their cleaners ONLY changed the sheets and towels when turning rooms around. The little renos our room had was sub par. The pool is completely shut down and looks like a garbage dump pile. This place is an embarrassment for the town of Helen. I would NEVER stay again even if free. Our bill at the end was $90 anyways so for an extra $20 we could have had a room on the main street at a much higher rated hotel. Worst night ever. Unless you are completely drunk and don't care where you will sleep, eventhough I think the ground outside was cleaner then this place is for you.

10.0 / 10.0

Jul 2024

Other than pool under repair was great value

6.0 / 10.0

Jul 2024

The motel was in good area. But was a bit run down and tired.

4.0 / 10.0

Jul 2024

Only problem is that the pool was not open. Kind of sucked as hot as it was

FAQs

How much does this hotel cost compared to others in Helen?

The average price for a rental in Helen is R 4,269 per night. This rental is R 2,697 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Inn Downtown Helen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Quality Inn Downtown Helen pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Inn Downtown Helen?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.

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6.4 / 10.0

Good(969 Ratings)

Red Roof Inn Helen

Quality Inn Downtown Helen

Hotel in Helen, GA

Reasons to book

About this hotel

Amenities

Map of Helen, GA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, Multiple Beds, Non Smoking

Suite, 1 King Bed, Non Smoking (Upgrade)

Quality Inn Downtown Helen

Hotel in Helen, GA

Reasons to book

About this hotel

Amenities

Map of Helen, GA

Nearby attractions

Available Rooms

Standard Room, 1 King Bed, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, Multiple Beds, Non Smoking

Suite, 1 King Bed, Non Smoking (Upgrade)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Helen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Inn Downtown Helen pet friendly?

What amenities are available at Quality Inn Downtown Helen?

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