The hotel is beautiful, peaceful, clean offering excellent dining options.Great views from pools, restaurants, rooms. It caters for every type of holidays and the little town near by is much more quiet and quaint than Malia ( crazy party town )All is great there but the staff...I cant count how many issues we had with people that obviously need training. From day one till our last hour it has been very unpleasant. All issues sorted by higher staff management at some point but still this has left us a bitter memory. Lots of stress discussing issues and barely any apologies while trying to sort them out. It was always our fault and making us feel guilty saying they should be home by now or would have to pay themselves if bill not settled?! Not sure what kind of customer service is that. Theres a mistake fine lets sort it out but dont pressure the client and put all blame on them when we were more than happy to pay what was due.Same at the restaurant some very nice and kind people, few were not very warming, feeling a bit embarrassed sometimes.I hope they improve on this matter as Greece is well known for its hospitality and this was the first time I encountered such a bad reception team for a hotel of this standard. I believe they aim to offer the best we just got unlucky..

The Ikaros Beach Hotel is a fantastic place to stay... beautiful stone architecture throughout comfortable rooms along the coast, incredible food and wonderful staff! Our sons loved the large waves at the beach while we were here in July. Kids club was great too!

The hotel is beautiful, peaceful, clean offering excellent dining options. Great views from pools, restaurants, rooms. It caters for every type of holidays and the little town near by is much more quiet and quaint than Malia ( crazy party town ) All is great there but the staff...I can't count how many issues we had with people that obviously need training. From day one till our last hour it has been very unpleasant. All issues sorted by higher staff management at some point but still this has left us a bitter memory. Lots of stress discussing issues and barely any apologies while trying to sort them out. It was always our fault and making us feel guilty saying they should be home by now or would have to pay themselves if bill not settled?! Not sure what kind of customer service is that. There's a mistake fine let's sort it out but don't pressure the client and put all blame on them when we were more than happy to pay what was due. Same at the restaurant some very nice and kind people, few were not very warming, feeling a bit embarrassed sometimes. I hope they improve on this matter as Greece is well known for its hospitality and this was the first time I encountered such a bad reception team for a hotel of this standard. I believe they aim to offer the best we just got unlucky..

I have traveled a lot but I rarely saw such a beautiful hotel with great service. I highly recommend IKAROS BEACH RESORT

We have just spent a week in late Oct / early Nov at the Ikaros resort, and had one of our best holidays ever. The resort was spotless, the staff welcoming and friendly, and the food and drink top class. The facilities cannot be faulted an we would not hesitate to recommend.

We have just spent a week in late Oct / early Nov at the Ikaros resort, and had one of our best holidays ever. The resort was spotless, the staff welcoming and friendly, and the food and drink top class.The facilities cannot be faulted an we would not hesitate to recommend.

Staff made all the difference! Facilities were wonderful.

It's just great resort. The location is great. The facilities are wonderful. We were a couple on vacation and first when I've seeing the kid guests I thought it would be noisy. But The resort is very well planned - it felt like not crowded at all. There were plools for kids and just great SPA for adults. It has 4 or 5 restaurants on the territory of the resort - so you don't need (or actually you don't want) to go anywhere else. There's a direct access to the sea with good sand beach. Everything is clean and well maintained. The SPA is fabulous and almost empty. The hot sauna with a great view on mountains There are plenty facilities for kids - like kindergargden, special pool with water slides and I think more - just was not interested in it. There are perfect tennis courts and the one who's interested can take tennis lessons. We regretted we did not take our rackets with us. The stuff is very helpful and nice. The food is great. You really don't want to leave the resort - you have everything there, even supermarket and a gift shop. The resort itself reminds a small cosy village with a main building, SPA building and even a chirch. All the rest appartments are spread around as village houses. We already want to come back!. Thank you.

Its just great resort. The location is great. The facilities are wonderful. We were a couple on vacation and first when Ive seeing the kid guests I thought it would be noisy. But The resort is very well planned - it felt like not crowded at all. There were plools for kids and just great SPA for adults. It has 4 or 5 restaurants on the territory of the resort - so you dont need (or actually you dont want) to go anywhere else. Theres a direct access to the sea with good sand beach. Everything is clean and well maintained. The SPA is fabulous and almost empty. The hot sauna with a great view on mountains There are plenty facilities for kids - like kindergargden, special pool with water slides and I think more - just was not interested in it. There are perfect tennis courts and the one whos interested can take tennis lessons. We regretted we did not take our rackets with us. The stuff is very helpful and nice. The food is great. You really dont want to leave the resort - you have everything there, even supermarket and a gift shop. The resort itself reminds a small cosy village with a main building, SPA building and even a chirch. All the rest appartments are spread around as village houses.We already want to come back!. Thank you.

Great resort with very friendly staff. We were made to feel special and they made our stay with 2 very young kids very pleasant. The pool with the water slides is fantastic and the kids club is very good. We only stayed for 4 nights, wish we had booked for longer as there are many things to do in the resort, many restaurants to choose from with different events every night, and we would definitely not get bored there. Many young families but good for couples also as there are adult only areas and the kids are kept well entertained in the kids pool or the mini club not to annoy other people.We would definitely go back.Crete is also an amazing magic place that has so many places to explore and you fall in love with it.

Great resort with very friendly staff. We were made to feel special and they made our stay with 2 very young kids very pleasant. The pool with the water slides is fantastic and the kids club is very good. We only stayed for 4 nights, wish we had booked for longer as there are many things to do in the resort, many restaurants to choose from with different events every night, and we would definitely not get bored there. Many young families but good for couples also as there are adult only areas and the kids are kept well entertained in the kids pool or the mini club not to annoy other people. We would definitely go back. Crete is also an amazing magic place that has so many places to explore and you fall in love with it.

Beautiful hotel! Marvellous food! Friendly people! Perfect location!

The staff were so friendly upgraded our room and even arranged for a cake at 12am for my friend who's birthday it was that evening. Clean beach with plenty of chairs

We book this resort for Easter and we have the time of our life there ...staf was just so good and make us to fell very welcome .the hotel welcome us for a nice barbecue easter lunch and celebrate easter day and meke us fell like home ..Thx you Ikaros and staff for such a amazing time there ..

very clean inside &out side first class food changes some of various foods every day firs class gardening personal treatment & care BEUTIFUL SEA & shore views Silent & civilized environment & people

The service was very good, staff were friendly and helpful

Nice village for a relaxing break. The only minus is that the village outside is somewhat uninspiring...

Very pretty hotel, great location, staff helpful. Spa is lovely and indoor pool is great if you want a break from sunbathing.

Very pretty hotel, great location, staff helpful.Spa is lovely and indoor pool is great if you want a break from sunbathing.

I went with my daughter nearly 10 years old, we had a wonderful time. we enjoyed the room which was really clean and nice touch everyday from the housekeeper. The buffet at breakfast was amazing as the situation of the dining room overlooking the swimming pool and the sea. The staff was always helpful and welcoming.

The hotel has very friendly and wonderful staff. They make you feel at home and they always try to help in every situation. The staff is the biggest asset of the hotel. Further, the resort has great pools, a good spa and nice restaurants. One of the restaurants is located at the waterfront so that you enjoy your dinner with a perfect view.

The resort grounds were lovely and the beach is heaven. Our room was disappointing. The closet was so musty we had to keep our clothes in suitcases. The beds were old and musty smelling. Pillows were lumpy. WiFi was on and off throughout our stay. We paid for breakfast instead of half board, but the best food we had was at the resort. Recommend half board if not all inclusive.

I travel to Greece every summer, and I was most impressed not only the hotel, but the staff!t They all make you feel so welcome and go above and behind to help you! We have already planned out trip for next summer and will add another week to make it 3 weeks at Ikaros!!! This is a place that you must stay at, you won't have any complaints !!

I travel to Greece every summer, and I was most impressed not only the hotel, but the staff!t They all make you feel so welcome and go above and behind to help you! We have already planned out trip for next summer and will add another week to make it 3 weeks at Ikaros!!! This is a place that you must stay at, you wont have any complaints !!