Staybridge Suites Salt Lake-West Valley City, an IHG Hotel
About this hotel
Comfortable hotel with water park and free breakfast This smoke-free hotel features a water park (surcharge), an indoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center. Bathrooms are shared and weekly housekeeping is available. Staybridge Suites Salt Lake-West Valley City, an IHG Hotel offers 97 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have private bathrooms or access to shared bathrooms. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a water park (surcharge) and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of West Valley City, UT
Hotel in West Valley City, UT
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.3/5.0
Excellent(987 Reviews)
4.0
Great! Stayed here during our Shriners visit.
My kiddos loved the pool! Fantastic breakfast and the adults liked the social/happy hour they offered.
Only issue I noticed was our soap dispenser in the bathroom weren’t working so we didn’t have soap to wash hands, bedroom pillow looked like it had black tire marks all over it, there was also a big stain on the living room couch.
5.0
Love this hotel!! Great for families, but we
5.0
Comfortable beds, good breakfast. Great pool
3.0
The hotel overall, including the small waterpark is a phenomenal idea. While the hotel itself was decent overall, I’m always disappointed when things like mismatched cushions on an old couch and strong odors are “overlooked”. The breakfast staff were very nice and the breakfast was quite decent. However, the desk staff over a 5 day period were less than motivated. Most times as we left or re entered the hotel, they never even looked up from their cell phones.
Beds were comfortable and the bathrooms seemed clean from what we could see.
5.0
It was good the room
Faced the highway it was really noise at night
5.0
Had the 2 bedroom/2 bath room with kitchen. Great room, clean and well kept, and awesome pool with water slide for the kids. Staff was really great and facility was very clean and well kept - you can tell the management teams and staff care - which is hard to find these days. Nice job!
10.0
It was a very peaceful stay
10.0
Front desk customer service has been nothing but awesome during our stay and even helped with extra. We definitely recommend for family's especially with a cool pool side for your kids!
10.0
Check in was very fast and staff was very friendly. Room was clean amd comfortable.
4.0
There was always trash throughout the hallways, the trash cans at entrances were over-flowing and trash was all around the grounds. The staff informed me the pool was open for the duration of our stay, but they ended up closing it after only 1 night there due to renovations. It would have been nice to have been informed of this prior to my booking. When I asked for a refund and cancellation of the remainder of our stay, the staff and manager refused and stated that the room was discounted for that reason (although nothing stated that would be happening), and they would not consider that complaint a valid reason for cancellation so I would still be charged.
2.0
the reason i booked was the swim park and it was closed. the website did not say it was closed. The guy that checked us in was very rude. The direct line from my room to the front desk did not work.
10.0
Only things negative were the construction in the area making it a little bit hard to navigate, and the fact that one of theotel guest's trucks had been broken into early morning.
2.0
Great family friendly rooms. Comfortable beds, space to fit a family. Terrible water slide hours. Never got to use it because it’s only open a few hours on the weekend which isn’t on the description of the hotel. Biggest complaint was the kitchen staff literally was taking food away right in front of guests 2 minutes before breakfast hours ended. We were reaching for the milk for the cereal and she reached around us and took it away. Ear buds were in their ears so you couldn’t talk to them. As a former hotel kitchen staff member, we put guests needs above leaving early and served them until they were done. I’ve never seen such terrible service at a breakfast at a hotel. I was down there with my son 30 minutes earlier and people were asking for the hot foods to be refilled and she didn’t do it. Then when my family came down she was cleaning it all up minutes before the hours ended. Great rooms… but the amenities could be improved with their hours and service to paying guests.
1.0
I've stayed here many times because I love the full kitchen when I'm there multiple days. Usually, no complaints. This time was terrible however. The walls and floors are very thin. I got stuck on the first floor, so I got to hear little kids running up on the second floor above me until 1am. I tried to notify the front desk for help with the situation, but the phones didnt work and when i tried to call on my cell, the peraon at the front desk just let it ring. At the same time, I could hear the TV next door through the paper thin walls. And sure enough, 8am comes aroind and housekeeping walks right in, do not disturb on the door and everything. Then they did it again at 10:30, when checkout was 11. Apparently, I wasnt getting out of their hotel fast enough for them.
8.0
The room was good. Couch & other areas were very worn but it was clean. The pool was very dirty, slide was broken, rust spots on the slide area. One night from 10:25pm-10:50pm a male was outside at the front door sitting next to a running vehicle blasting must. The male was drinking beer. He then peed at the smoking post. At that point I knocked on the window & yelled. He got back in the car but continued to drink & blast music.
5.0
a water park inside and it is welcoming inside Great service at the desk and the breakfast has many delicious options and lots of sitting comfortable areas. also quite didn't hear much noise even as close to the main road
10.0
The staff was very friendly and even let us check in early with an upgraded room. The only complaint is that there was no ice other than asking for it at the desk. Great place!
3.0
Great. Everything was perfect!
5.0
The rooms are super nice! I love that the rooms had shampoo, conditioner, and body wash built in the showers. The room was nice and clean. The pool was the highlight of the stay for the family, with the water slide. We will definitely stay there again.
5.0
The stay was wonderful! The breakfast was beyond what I had expected. It was amazing! We didn’t stay long enough for swimming, but everything else was better than what we expected.
5.0
Great hotel, great breakfast.
5.0
Good
2.0
The hotel was really nice breakfast was nice they have a big variety king size bed was a little uncomfortable and the sofa sleeper is outdated and ripped up the pool was super cool water slide was awesome my son said but the chlorine was so bad my eyes were burning the entire time and my husband got an allergic reaction from the hot tub and i had to rush and get benadryl thank goodness it helped.
2.0
Air conditioning was running the whole night and didn’t turn off- suite was otherwise very comfortable for our family of 4.
5.0
Great stay with the family. All the staff was attentive & friendly. Waterslide was a great bonus.
2.0
Rooms are too small, 2 queen room was not big enough for 4 adults to move around beds. Social hour is pathetic. Breakfast was good, not great. Pool is ok with slide. Great staff.
5.0
enjoyed my stay. thank you.
3.0
Clean hotel, easy check-in. I would come back to this location.
1.0
Not enough towels for the pool. Ran out of breakfast before we could get some. Seemed very ill prepared for amount of guests. Not worth the money.
4.0
Breakfast is good
5.0
The hotel is great for the price, but there are no grocery stores or restaurants nearby. "You must get in the car."
3.0
The hotel was average. The pool looked like it was not cleaned or maintained. There was brown stains on the slide on the floor, dust on the air ducts, water build up on the windows and the splash playground. Too much chlorine was used in the pool, so that your eyes would burn from the fumes and even the kids noticed and complained. The breakfast was delicious, but the seating area where you eat was uncomfortable and small.
3.0
Not able to get late checkout
Room had worn furniture
2.0
Everything was excellent other than there was no ice maker. Would definitely recommend. Great pool for younger kids!
5.0
Decent size rooms and kitchen. Mattress is very comfortable. Bed sheets are very soft. Very impressed with the bedding.
3.0
Brian, our front desk clerk, was fabulous! We asked for a referral for nearby ethnic restaurants and ending up using both of his referrals. Unbelievably excellent food at both. He was so helpful to my friends and had a fun demeanor, which we all enjoyed. He also called to inform us of the breakfast hours on weekdays, as we had arrived on Saturday. We may have missed our Monday breakfast. We all loved the food choices and quality. Fresh and clean buffet. Our suite was very clean, the beds and pillows were like clouds- we all slept better than we do at home! My only complaint is there is no maid service unless you stayed a week. We asked a maid in the hallway for trash cans to be emptied. She said she would but did not. Your hotels are not reasonably priced if basic services are not filled on a daily basis. It also keeps your rooms cleaner when food and wet trash doesn’t spill over the can onto the carpets. We ended up taking our filled bags to Brian and he gave us new bags and apologized. Thank you for hiring associates like Brian who care.
5.0
They let us check in 2 hours early. Pool area is awesome.
4.0
Family loves it
5.0
Great place to stay!
3.0
First, the swim area was AMAZING for our kids. The hours are super limited, so please ask about that!
Now the rest of the experience was lackluster at best! We are a fan of Staybridge for our large family. This was a very old and rundown version of other properties. The pullout couch had a hole in the mattress and was only a twin size, which was not big enough for the two kids that needed to sleep in it. The dishwasher in the room was coming out of the wall. The area in the kitchen was barely big enough for one.
Additionally, the hotel was out of everything. Not enough luggage carts, not enough towels for the pool, not enough spare pillows for the room. And the workers seemed frustrated with our asks.
I would not stay here again, even with the pool.
FAQs
How much does this hotel cost compared to others in West Valley City?
The average price for a rental in West Valley City is R 2,172 per night. This rental is R 54 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Salt Lake-West Valley City, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Salt Lake-West Valley City, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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