During the night, there was a continuous heavy sound which spoiled my sleep. I guess this sound was coming from air conditioners which when they work are very noisy.

Excellent

Nothing special

Excellent

It was very convenient and nice

The only good thing about the hotel was that the beds were comfortable enough. But the layout of the hotel itself makes no sense, the room we were in (2 bed) was tiny (not accommodating of 4 people as advertised). The room had a constant smell that was similar to a locker room. The bathroom had a faint smell of porta potty (probably caused by the dried pee splatter behind the toilet). There were multiple of what one would assume are pubic hairs around the toilet and regular hair in the tub. The carpet had a lot of unknown stains. The pool and splash park were warm but also had a mildew smell. When we arrived for check in (4) the power was out and stayed out for over 4h, we had to make different accommodations on our first night because we are from a different time zone and our kids were exhausted but couldn’t sleep in the hot room. The hotel refused to offer us a discount saying no one else had to sleep elsewhere so why are we special. I wouldn’t recommend this hotel as it’s overall dirty, overpriced, breakfast is not included, & the staff un-helpful.

I appreciate that this is in the heart of Chicoutimi. The hotel seems a bit old and clunky to use all of its facilities, but there's ample parking, restaurants, and a good price which made me select this place to stay.

Very good

On le recommande 😊

The hotel is very well maintained and all the amenities functioned properly. Very clean and alot to do within the hotel in case of rainy days. Alot pf parking spaces, easy access, very hospitable staff.

Bon service

I liked very much the large room with 2 queen beds and 2 desks and also the light coming through the large windows. We stayed in the tower (D) and we had a very nice view.

Ok to stay

was good

Thé gym opens at 7am and closes at 10pm. Plus it’s like a bunch of old equipment tossed into a room. It’s like a sardine can!! I was super unimpressed. The hotel is dated but otherwise unkept. The play water area is cute.

Very lovely stay I got a very good price on Expedia. It had a great restaurant and a very friendly staff. It’s a super clean place and a great location.

Beautiful place

Super

As we expected

The room was spacious and clean. Its has the proper amenities. Thank you

Good

Hotel was very clean also

Perfect location, nice hotel

My son enjoyed his experience during our stay. Specially the swimming pool, arcade and candy bar.

Pricey for the value but clean.

A

Super

Everything was fine and the employees are fantastic!!!

The heating system is very noisy in my room, I called at the reception for that problem and they told me that they couldn't do anything ....

good hotel but not a 4 stars

Wonderful Hotel, top notch Restaurant very friendly staff all around.

Super