Leonardo Hotel Newcastle Quayside
Hotel in Gateshead
4-Star Hotel
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Riverwalk hotel with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of Gateshead
Available Rooms
Standard Double Room
1 Double • 121 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double & Single Room
1 Double • 1 Single • 121 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room
1 Single • 1 Double • 118 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 Double • 121 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Twin Room, River View
1 Single • 1 Double • 121 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
3.9 / 5.0
Good(1,002 Reviews)2.0 / 5.0
Easy Check in unlike Premier Inn who are awful. Room pretty much standard for this type of hotel. Bed was clean when I checked the mattress so no need to get the dust mite spray out. Bathroom was nice and when I pulled the shower handle towards me got the shower to good temp first time. TV good but no BBC Red button services. I always like to look at the news and sports results last thing at night and in a morning. Lifts work well no need to use door card to get them to work. Breakfast. good all hot food was warm sausages only thing really hot. but that is the infa red lights too hot things dry up. Some potatoes that were very nice as well. Thick bread for toast as well as bagels and crumpets. Two coffee machines. so one of the better breakfast only down side brown and tomato sauce in bowls to help your self rather than the small sachets put me off from getting some brown sauce. Staff was nice and had a nice chat to Charlotte in Reception Who is a top receptionist. would defo stay there again. And it is near the Sage or Glasshouse as it is now known.
2.0 / 5.0
Stayed previously and the room was great. Sadly, room 338 was probably the worst condition room I’ve ever seen. Marks all over the walls and chunks missing out of the desk. Urgent need of a refurb.
The rest of the hotel and breakfast were all great.
Arrived just after 4pm and there was no parking available, very expensive locally.
1.5 / 5.0
The hotel is in a good location, had a side view of the river, bed was comfortable.
The parking is ridiculous, no where near enough spaces and no room was driven in to get out again, this should be pre booked only and this advised on booking this hotel.
2.5 / 5.0
This is my 5th stay at this hotel and I’ve never had a bad experience….
2.5 / 5.0
Amazing stay no problems at all, will 100% be returning in the near future!
1.0 / 5.0
The bathroom was absolutely disgusting. The sink wouldn’t drain properly, leaving a murky pool of water filled with grime and backwash that just sat there, making the whole room reek. The towels were covered in mysterious stains, looking like they hadn’t been laundered in ages, and I honestly felt dirtier after touching them. The floors and walls were visibly grimy, and there was mold around the base of the toilet and shower tiles. It was clear that cleanliness was not a priority here, and I couldn’t believe the condition of the facilities.
2.0 / 5.0
My only problem was with the breakfast, not enough options for the hot breakfast and £16 was extremely pricey for what was on offer
1.5 / 5.0
My stay started of fine but went down to dinner on first night and was told i couldnt eat in restraunt as they had a bus group staying said this wasnt acceptable as i was also a guest. I was then told member of staff made a mistake but 2 separate staff members said the same. Then on last night a gentleman asked for a table for 1 and was told he had to eat in bar as they had a bus party I told staff i heard this again excuses were made.
2.5 / 5.0
Lovely and clean. Nice room overlooking the river. Really comfy bed. Very handy for The Glasshouse and the city centre of Newcastle is just a short walk away over the Millenium Bridge. Food is pretty average but nice enough. Staff all very friendly and helpful. Parking is supposedly £8.50 per 24 hours but we were charged just £8.50 and we stayed for 2 days. Very pleasant. Would recommend.
2.0 / 5.0
Enjoyable comfortable stay as always, amazing reception staff.
2.0 / 5.0
Well located but parking was terrible as had to pay high price next door to park. The other option was to park away from the hotel and walk back with overnight bags
2.5 / 5.0
Hotel easy to find, clean fresh looking staff all efficient and friendly.
Rooms clean and have everything you need
Hairdryer tea making flat screen tv
Iron and board, good working showers, working free WiFi
Parking £8.50 for 24hrs
Bar area and restaurant nice and cosy, outside seating for nice days,
Didn’t have breakfast but ate in restaurant at night, food was poor the only downside 4 of us had different choices but was very basic and uninspiring,
1.0 / 5.0
It's not a four star hotel.
2.5 / 5.0
Comfortable stay. Room moderna dn clean. Not too far from bars/restaurants. Drink prices quite expensive at the hotel. Hotel parking limited
1.5 / 5.0
I've been to this hotel a few times now but the last couple of times have been disappointing. This time I was put in an accessible room (I'm not disabled so didn't need one). When I questioned this at reception I was told there were no other rooms available. I checked in a little after 6.00 PM so I find it dificult to beleive the hotel was full at this point. Normally this wouldn't be an issue but I was staying for 3 days and didn't want to take up an accessible room should someone genuinely require it.
Not only that but the room was bland and uninspiring. The bathroom was like a hospital bathroom and I'm pretty sure if I was disabled I would have been disappointed with the lack of decor.
The TV picture also kept breaking up (happens a lot in hotels and is really anoying as they don't do anything even if you report it).
Other than that the view from the room was good and the staff were generally freindly.
The Bar and restaurant were short staffed though and there were often queues to get served.
Parking is restricted and there are only very few spaces available. There is an alternative next door but this is expensive. Another alternative is available but I think this is a short walk away from the hotel.
I don't think I'll be staying here the next time I visit Gateshead.
0.5 / 5.0
Not worth the money for an exsective sweetwe checked in then checked staight back out we then booked a room in your sister hotel in newcastle for our 2 night stay and was fantastic
2.5 / 5.0
A great location and extremely good value for money. It was as expected, great views and helpful staff
2.5 / 5.0
My stay was amazing, the staff were friendly the place was clean from outside the hotel all the way to the rooms we stayed, nice view good privacy close to the town centre and the location of the hotel was just perfect. The staffs at the bar were nice and funny,
1.5 / 5.0
very average
not much choice for dinner
2.5 / 5.0
Nice hotel with pleasant staff. Room was spacious and comfortable but looking a little dated and tired, needs a refresh. Stayed here before on the other side of the hotel and the rooms seemed much better. Very short staffed in the bar though.
1.5 / 5.0
Car park at hotel full , had to park beside college. Checked in online but still had to give details of room occupancy , abrupt receptionist said checkout is 11am tomorrow …had to correct her & say we were here for TWO nights ! Booked room with river view … window looked out onto car park & buildings but if you stood to left of window you could see millenium bridge & small part of river ! Room was tired looking with paint spots on carpet, veneer chipped off table, bathroom functional but some rough maintenance . Not a very good sleep in one of the beds as felt it was leaning to one side , checked in the morning & the bed only had castors on one side ! Told reception next morning & it did get sorted …they took all the castors off !! When we checked out the girl on reception was pleasant but not once did she ask if we’d enjoyed our stay … I think staff need more training in customer service .
2.5 / 5.0
Our second visit here and again the service was exceptional. The staff are so friendly and helpful, the wheelchair accessible room was spacious, perfect, the hotel is spotless, the food gorgeous and the bar staff entertained us.
2.5 / 5.0
Amazing all round will definately be back
2.5 / 5.0
Room was very clean,staff were very helpful and friendly
1.5 / 5.0
Advertised on site parking is limited and narrow spaces. Nearest public car park some distance away uphill.
Was kept awake from 6 am every morning because our room was next to the stairwell. I reported to the front desk that the self closer on the fire door needed to be adjusted to stop the door from slamming but nothing was done.
Corridor light shone brightly under the bedroom door. Alarmingly, this showed that the gap between the floor and the door was about 14mm - far in excess of requirements for fire and smoke protection.
5.0 / 5.0
The reception service are soo polite and accommodating
4.0 / 5.0
All good
2.0 / 5.0
Excellent - apart from parking - had to park a long ways a way because they have av wry small car park that was full
4.0 / 5.0
Myself & my daughter had lovely stay. Great location. Only disappointment was the staff upon arrival. Uninterested and unhelpful. We felt as if we were a n inconvenience and o there evening! This was our first trip “up north” and we were expecting to experience the jovial Northern welcoming we have heard so much about! Bar and restaurant staff were amazing though!
4.0 / 5.0
Good value for money. Very clean, bed very comfortable.
5.0 / 5.0
Great hotel in a good location. Only problem is parking space full but there is another parking area nearby
2.5 / 5.0
Late check in served it's purpose and the hotel is surprisingly close to central Newcastle! Easy room to have a good, solid rest and friendly, helpful staff.
1.5 / 5.0
The place was clean and staff were friendly only thing was i didnt get the room i payed for i payed for a suprior room where you can see the bridge but i got a diffrent room faceing othere hotels and buildings with a little window room 416 that was the only down fall thank you
5.0 / 5.0
Good position as not in centre of Newcastle so easy to get onto main roads for Allwick Castle and Beamish etc. Easy walk to the quay and various restaurants. Parking is limited and the alternative isn't great so parked at the Baltic car park which is very expensive but a lot safer and very near. The coast road going north is spectacular. Good breakfast, clean room and nice staff.
4.0 / 5.0
Very good price. The entrance and lobby is welcoming. Staff are friendly and hekpful. The room was clean and comfortable but not as expected. The furniture was tired and worn and all the walls had stains that appeared to be from a dripping substance. The lighting was very poor.
The entrance is modern and had a fresh, clean fragrance in contrast to the room which was dull and tired.
2.0 / 5.0
Nice hotel, well positioned for getting into Newcastle.
Nice large room, speedy check in.
I experienced problems with the TV channels, apparently this is an issue hotel wide at the moment. Service at breakfast was extremely poor, waitresses spent all their time chatting, I asked for poached eggs as they are cooked to order. Some 15 mins later after I had finished my breakfast, I was told my eggs would be ready shortly due the chef being agency. Too late for me as I needed to leave for work.
5.0 / 5.0
Good location
3.0 / 5.0
Repairs on property not to good standard, mould in bathroom
4.0 / 5.0
Was really looking forward to this stay but was let down slightly! The images online make it look really nice but it definitely needs some refurbishment done. We got checked in quickly and before 3pm which was great to then get to room and notice that it hadn’t even been cleaned. Went straight back to reception where she was apologetic and probably a bit embarrassed but she told me that it said on the system that it was ready for us. She said we could go sit in the bar and get some drinks while we wait until 3 for it to be cleaned so we done that and didn’t mind. We then got billed £30 for 6 Smirnoff ice’s which is just a total rip off (£5 a bottle), especially after getting a room that hadn’t been cleaned. We then got assigned another room at 3pm which was fine, There was some bits in the room that needed refurbished, big dent in the dressing table and bathroom was a little rough round the edges but overall ok. Beds were very comfy which was the main thing I suppose. We then got woken up by banging from the the room next to us which was either noisey neighbours or the cleaners. I’m pretty sure it was the cleaners. Fast and easy check out. Overall 6/10
2.5 / 5.0
It was my first time staying at this hotel and I really liked it. It’s in a nice and quiet area. Very close to the metro station, 10 minute walk, and the city centre. Staff are very friendly and helpful. Would definitely stay here again in the future.
FAQs
How much does this hotel cost compared to others in Gateshead?
The average price for a rental in Gateshead is R 1,752 per night. This rental is R 537 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Leonardo Hotel Newcastle Quayside. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Leonardo Hotel Newcastle Quayside pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Leonardo Hotel Newcastle Quayside?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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