No complaints about the property. Everything was nice, staff members very friendly and accommodating. BUT property address did not show up on the navigation system on our rental car, and Google Map kept giving us wrong directions. By the time we reached the property, it was late and we were exhausted. Reception talked to the restaurant on property, and we were able to have fine dinner before their kitchen closed. Unless you enjoy long walks, driving to Terme di Saturnia (hot springs) outside the property is recommended. Parking there is free before 8AM. Wearing tight water shoes is recommended as it was hard for us to walk in hot springs with our flip flops.

Enjoined the natural hot springs very much.

Beautiful property. Excellent service. The most relaxing part of my vacation

Amazing stay in an incredible place. I have never experienced such a dedicated and warm staff. The spa and the thermal water swimming pool were a bliss, and so it was everything else (spa treatments, restaurants...). The only bad thing is that we had to leave at some point.

The termal pools

Wonderful way to experience the hots springs. Rooms were beautiful and staff was friendly and helpful.

Beautiful resort! Comfortable rooms, friendly helpful staff. Relaxed atmosphere, wish we could have stayed longer!!

I was hospitalized once and had really good insurance so I was treated like a king. Even that can’t compare to how well we were treated at the resort. Every second of every day we were relaxed and cared for. If you’re staying in Saturnia and not staying here then you’re probably making a mistake.

Lovely property.

A unique location, perhaps the foremost natural spa in the world

This is our second visit at magical place where one can truly relax, rejuvenate and enjoy! Wonderful staff! Special thanks to Mr. Giuseppe, a front desk agent, who was excellent, kind and accommodating. Can’t wait to go there again.

all good overall

Amazing location... staff were friendly and very attentive! And the pool is just something else... definitely we will be back on the next holiday in Italy

The attention for me was overwhelming. I am not used to this treatment. Everyone of the staff was helpful and nice. I got a couple notes: - Do the things in the bigger towns that you need before arriving to this place because the options are limited and not convenient - Come in a car because public transportation is doable but I don’t recommend - the public spring waters are not a minute walk. It took me 30 minutes to walk to the exit of the resort and when I put the gps to go to the place it was another 30 minutes. Recommendations: Not necessary but it will have help me and save me the embarrassment (again it was mainly my fault ) - invest in an ATM so foreigners can have an easy access to cash since the hotel does not do currency exchange. Other than that, I will have to come again when my health is better to see the public spring waters. Thank you for your service.

More like a holiday inn than a 5 star hotel

Low water pressure in room showers.

It was amazing!!

Thermal pool was so relaxing!

Great property. Staff are friendly except the usher in the “1919” restaurant.

The grounds were impressive and the hot springs were an amazing experience. Hotel and it’s staff were impeccable.

Awesome

The most beautiful resort I have ever been to! The waters are phenomenal. Will definitely be going back.

We spent three days at Terme di Suturnia. We loved it and could gladly have stayed longer. Highly recommended.

Thank you for making our stay great.

This hotel is styled on a large American resort with Spa, golf and onsite restaurants, I felt like I was more in Palm Springs than Italy but facilities and service were great if looking for a place to stay with amenities rather than typical Tuscany character this is the place to stay.

Golf course is not in good condition

Staff was great.

great

What a truly truly awesome experience at the resort everything was first class.

The property was beautiful and the service was great. It was a very unique place.

Excellent stay! Don’t think you need more than a day or two here, but staff was excellent and food was great. Very happy we were upgraded to a suite upon arrival. The natural springs were amazing to experience. Highly recommend. The smell of sulfur can be a bit much at times but you get used to it.

We had a lovely relaxing stay at this hotel. The staff were excellent and the hotel was very clean. The spa pool is lovely and soothing and made my skin feel amazing. The restaurant was lovely although limited in choice. We are English and did struggle with the menu translation and communication with the staff. The rooms are lovely and spacious and beautiful however showing some signs of wear. Worth a nights stay to swim in the spa pool.