Hotel Ismael

Minibar, in-room safe, desk, soundproofing

9.2 / 10.0

Outstanding(313 Ratings)

Hotel in Santiago

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Santiago hotel in Downtown Santiago with a 24-hour business center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a bar/lounge, and a poolside bar. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Ismael offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Santiago

Nearby attractions

Bicentenario Park

5.5 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Standard Double Room

1 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 Double • 204 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Hotel Ismael

RRRR

9.2 / 10.0

Outstanding(313 Ratings)

Hotel in Santiago

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Garden

Map of Santiago

Nearby attractions

Bicentenario Park

5.5 mi

Parquemet Parque Metropolitano de Santiago

Available Rooms

Standard Double Room

1 Double • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room

1 Double • 204 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 Double • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.2 / 10.0

Outstanding(313 Ratings)

10.0 / 10.0

Apr 2024

Beautiful boutique hotel in a great historic neighborhood with amazing staff! Fantastic fresh breakfast buffet. Nice park across the street and easy walking distance to musuems, parks, and plenty of PIZZA! Dont forget to try Verace Pizza around the corner and say hello to Aldo!

6.0 / 10.0

Mar 2024

Our carpet and bathroom floor were not cleaned the whole time we were there (3 nights). Also the used coffee cups and bathroom glass were never replaced. The French balcony door wouldn’t totally close so lots of noise at night (we were facing the front). And the air conditioner went out and was never properly fixed

10.0 / 10.0

Mar 2024

We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.

5.0 / 10.0

Feb 2024

Great location, superb service with friendly staff, good breakfast, clean and comfortable room.

8.0 / 10.0

Feb 2024

one of two elevators not working the entire time of my stay,

5.0 / 10.0

Jan 2024

Staff were extremely helpful especially at the front desk, in the dining area and the night management staff . The location of this hotel to the sites, restaurants and park was amazing. Recommended highly with location for scenic walking in every direction.

10.0 / 10.0

Jan 2024

Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.

10.0 / 10.0

Jan 2024

Great desk staff location was excellent, safe neighborhood.

2.0 / 10.0

Jan 2024

The staff was helpful, but couldn't fix the air conditioning

4.0 / 10.0

Nov 2023

The black painted walls are depressing. The carpets are old and filthy. The beds are good. The front desk service was uncertain with regard to whether I paid ahead of time or not.

1.0 / 10.0

Nov 2023

The hotel did not return my security deposit. This is completely unacceptable.

8.0 / 10.0

Oct 2023

Location is perfect, staff kind and attentive. My room in particular had seen better days. Very old carpet and a moldy bathroom (shower and light fixtures.) Bedding and towels crisp and clean!

10.0 / 10.0

Aug 2023

Great staff. Rooms are quiet and clean. Beds comfy. Perfect for the stay.

10.0 / 10.0

Jul 2023

the staff made my stay wonderful! everyone was so nice and kind and willing to help... DIEGO was excellent... I would recommend this hotel... Also location was easy to get to historical and touristic sites....

10.0 / 10.0

Jul 2023

Excellent staff. Diego was extremely helpful in particular.

5.0 / 10.0

Jun 2023

Great staff and location.

3.0 / 10.0

May 2023

Room was too cramped…

10.0 / 10.0

Mar 2023

The staff particularly Daniela and Kevin were outstanding, pleasant, informative. As was the breakfast and housekeeping staff. There are no soap holders in the shower or sink. Minor point.

5.0 / 10.0

Feb 2023

We stayed at this hotel at the beginning and end of our trip. On both stays the hotel was clean and the staff were wonderful. Very friendly and helpful. The location was perfect for walking around exploring Santiago.

8.0 / 10.0

Feb 2023

Perfect location for walking the city and dining options. Friendly staff. Very prompt response to email requests for airport pickup and driver to Valparaiso. Enjoyable breakfast. Phone never did work and ac turned off by itself

4.0 / 10.0

Feb 2023

All the staff were fantastic. They were helpful and attended to every need promptly. It is situated close to parks and restaurants. The rooms are fine for the price and the included breakfast was good.

8.0 / 10.0

Feb 2023

Although located in a convenient location with walking distance to central part of the city, the rooms were pretty small, and quite dirty carpet. The elevator most of the time had garbage smell. However, the front desk staff were very helpful, the breakfast was excellent.

10.0 / 10.0

Feb 2023

Check in room

4.0 / 10.0

Jan 2023

Boa

5.0 / 10.0

Jan 2023

IT WAS GREAT..... nice small hotel, people coulh not be friendlier ... srevice was great . vry freindly place to stay . THey help me with a tour right from the hotel ....car sevice from hotel to airport was on time . WOULD STAY THERE AGAIN

4.0 / 10.0

Dec 2022

We truly enjoyed this hotel, recommended to us by a local friend. It was in a great location, and being across the street from the park gave us a beautiful view. The breakfast was so delicious, the selection of fruit was impressive and the service was very, very good.

10.0 / 10.0

Dec 2022

Great location. Helpful staff. Great view from our window. We were checking out early and the staff bagged for us our breakfasts.

5.0 / 10.0

Nov 2022

Wonderful, beyond wonderful. In addition to a very comfortable room.....quiet, nicely designed...the people who work there...J and D....and all the others....including the front desk and cleaning staff....are incredible. Helpful, patient, friendly. And the breakfast was great. And...going out the back exit puts you right on a quiet street leading to the small handicraft market and delicious restaurants. We loved being there!! Thank you, J and D and everyone!!!

2.0 / 10.0

Nov 2022

Stayed 2 nights at Ismael & was really dissapointed with our room on arrival. Air con didn't work, bathroom fan wouldnt switch off & more. Told next day we were given the staff rooms & not the room we booked despite this being available. But then told we couldn't have our original room as it was booked for the day after we were due to check out. Instead we were moved to another inferior staff room but one that had air con that worked. Staff member back tracked loads after telling us this & said legally the only difference was the fact our room had a balcony. Also said cos we booked through Hotels.com they wouldn't give us any compensation for a room that was shabby and clearly inferior. Hotels.com operator offered us a refund and then they back tracked too, saying it was the hotels issue. Really dissapointing end to our time in Chile. Stay elsewhere as they treat consolidateor bookings as second rate guests

2.0 / 10.0

Apr 2020

Great location. Staff very helpful. The breakfast each day very good and the personnel involved with breakfast was super. He explained all the dishes and went out of his way to be sure we had what we wanted at breakfast. A very pleasant stay in a boutique hotel. The atmosphere of the lobby and the breakfast room charming and enticing.

2.5 / 10.0

Mar 2020

nice hotel, extremly friendly and helpful staff members, good breakfast!

2.5 / 10.0

Mar 2020

Great service. Lovely breakfast & very good transfer service to the airport.

2.5 / 10.0

Jan 2020

Excellent place to stay in Santiago. Super friendly staff.

1.0 / 10.0

Nov 2019

Santiago main protests in Chile are right next to the hotel. I was moved to a safer hotel and the hotel closed. Still, dont bother booking until the protests are over.

2.5 / 10.0

Oct 2019

Brilliantly helpful during our stay at times of civil unrest in Santiago. Reassured with updates and advised so problems in the streets impacted our stay as little as possible. The staff went out of their way to assist andNothing was too much trouble for them. Highly recommended.

2.5 / 10.0

Oct 2019

An excellent Hotel with very friendly staff. Walking distance to everywhere around the city. Hotel had a good breakfast and have no problem recommending this hotel.

2.5 / 10.0

Sep 2019

Excellant location as lots to see within walking distance Breakfast lovely with omelettes to order Tea/coffee always available with small biscuits and fruit Quiet spot ! a haven from the traffic and noise of Santiago

5.0 / 10.0

Aug 2019

Everything is good, staff, service, location, cleanness, breakfast, etc. Will come back again.

2.5 / 10.0

Jul 2019

Staff is very friendly also offering us tips, and telling us to be careful of this and that. Breakfast has plenty of of choices. It is our second stay, but still perfect. Rooms are spacious and also quiet.

5.0 / 10.0

Apr 2019

Great Location an easy walking distance to many of the attraction Santiago has to offer

FAQs

How much does this hotel cost compared to others in Santiago?

The average price for a rental in Santiago is R 1,088 per night. This rental is R 1,511 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Ismael. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Ismael. Enjoy the water!

Is Hotel Ismael pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Ismael?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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RRRR

Hotel Ismael

Hotel in Santiago

Reasons to book

About this hotel

Amenities

Map of Santiago

Nearby attractions

Available Rooms

Standard Double Room

Superior Double Room

Junior Suite

Hotel Ismael

Hotel in Santiago

Reasons to book

About this hotel

Amenities

Map of Santiago

Nearby attractions

Available Rooms

Standard Double Room

Superior Double Room

Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santiago?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Ismael pet friendly?

What amenities are available at Hotel Ismael?

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