On arrival at La Luna my girlfriend and I were greeted very warmly by the hotel staff who were insistent we had a welcome drink! This made us feel instantly welcome and we knew straight away that we had picked the right place. The apartments themselves are very comfortable and kept very clean. After we explained it was our first time in Crete they suggested we took a ground floor apartment as they are cooler at night. This was fantastic advice and helped us greatly during the heatwave. Our bags were carried to our room and we by the pool within minutes of arrival. The hotel bar is reasonable priced offering both food and drinks cooked by the owners and on Sunday evenings they hold a BBQ and Karaoke night which at 5 euros is excellent value and some of the best food we ate during our two week stay. The location of the hotel is excellent with Stalis Town and Beach only a 5 minute walk away and Malia Old and New Town only a 20-30 minute walk away. The hotel is only a 30 minute taxi from the airport too. What made the holiday great was the amazing family atmosphere at the hotel where everyone is your friend. The people we met had been returning for up to 24 yrs!! If your looking for fantastic Cretan hospitality then this is the place for you! I must say that the self catering facilities could be improved as the rooms only come with an electronic two hob cooking plate. That said this can easily be overlooked as it is cheap to eat out every night.