Great views of the beach and handy location to Southport, easy walking distance to Australia Fair and public transport around Gold Coast. Basic but very comfortable apartment with everything I needed

Very good central location. Free parking. Spacious apartment. All the amenities you need. Swimming pool and spa.

Clean apartment, complex itself was quiet and residents friendly. Great heated pool with spa. Only down side is construction noise from building next door. Noise began at 6am Overall the area is great and the accommodation met our expectations

Great view and location. Very comfortable room enjoyed our stay

Stayed for a week, as hotel is six minutes from Gold Coast Private Hospital. Managers were friendly and informative of the hotel and local area. Friendly every time you ran into them. I spent hours in the swimming pool. Hotel is close to shopping centres, supermarkets, where I spent way too much. If required, I would have stayed another week.

Room is clean, big enough,nice view. The place is easy to shop and access everywhere. I had a great time

It was wonderful, the staff were amazing and very friendly and helpful.

Pleasant atmosphere, Katy and Peter were friendly and helpful.

Amazing views, great hosts, great accommodation

Stayed 26 days and was home away from home. Everything was comfortable. Loved the BBQ area downstairs plus the pool and spa.

Whilst apartment was spacious and linen & crockery clean and sparkling, with new aircon curtains and fans, the condition of the vanities and wardrobes was very much less than fair. The mattress was too firm and springs could be felt when sleeping.

So the room was good, props to the property owners. Apperantly having a hard time to sell the place. Couldn’t see why until I come into contact with the owners/management. So after I had already paid for the place, checked in and was done and dusted the owner peter was looking over my things and starts hassling me about my luggage (a milk crate of clean car parts) tells me if i bring that inside i have to pay a deposit. I said ok I won’t bring them in but he starts hassling me for more money creating an unnecessary situation and even started going through my things as an invasion of privacy! I complied even Tho unsettled about it and afterwards apologised for arguing back because I wanted a hassle free stay. But constantly he’s lurking around looking in my vehicle (along with other residents) really just making me uncomfortable. The day I move out he tells me as I’m walking out the door, “I’ll release the $250 security deposit, no problem”. Still today (2 weeks later) there is still no release of funds, I’ve had numerous conversations with them asking for and they start accusing me of trying to get “free money” and all sorts. They’ve also told me they released it and “have been in contact with bank but don’t know what the problem is”. So I asked for proof of this releasing of funds transactions and they tried to fool me with my own recipet of me paying them the money!! I’m actually Appalled by thier customer service skills etc. Still waiting... NEVER come here!!!!!

I really loved staying at Palmerston because it has that home feeling which i prefer. Tony and Katy were absolutely wonderful managers that were very accommodating especially when I needed to stay longer and they were able to make that happen on short notice. Highly recommend staying at Palmerston. Plus, the views of Broadwater are beautiful and close to shops

Rooms are a little dated but the amazing view and location take over that :)

I was most disappointed with the accomodation it was nothing like the pictures I looked at when booking. The room had several faults. Bathroom walls had mould on them I had to ask for them to be cleaned properly. The main bedroom side cupboard had a broken drawer and the cutlery drawer in the kitchen was also broken. Plaster coming off main bedroom wall. The bedrooms and lounge had no ceiling lights so you had to walk into the middle of the bedroom in darkness at night to turn the lamp on and you could not read at night in the lounge because of no light. The second bedroom wardrobe had carpet scraps and other junk left in it. Cutlery had to be cleaned before use as it was dirty on arrival. Second bathroom had no towel or soap holders. Laundry cupboard was rusty. The mat in the lounge had rolled edges causing tripping hazard. The rooms were also very noisy, I would not ever go back again, the place needs a big renovation or drastically reduce the cost to better represent the current accomodation standard. Pictures on website need to be changed to show the real condition of the rooms so other people are not faced with what we had to put up with.

Very friendly service at check in lobby. Very handy location. Pool, spa and BBQ area were nice. Room was very comfortable with cable tv and very good air conditioning. Could probably do with a bit of an upgrade/makeover and a gym and sauna would also come in handy.

For my wife and child everything was excellent. The only thing I would change is perhaps take my own pillow next time. But that might be just me I still had a good nights sleep every night and I would definitely be staying there on my next trip to the Gold Coast.

Amazing staff, pool area very nice rooms are home away from home with everything you need and bonus wifi and Netflix

Great for family and to have a home away from home

We chose the Apartment because we knew the area . The unit we were in offered the bare essentials . Fixtures were old and needed a bit of TLC. Shower screen faulty The Key entry to the garages was difficult to insert (too close to the wall) -no problem with the exit The staff were helpful and friendly

We chose the Apartment because we knew the area . The unit we were in offered the bare essentials . Fixtures were old and needed a bit of TLC. Shower screen faultyThe Key entry to the garages was difficult to insert (too close to the wall) -no problem with the exit The staff were helpful and friendly

Close to everything. Unit has everything we need. Great pool / spa area. Will be back again!

Needed a spring clean .The deck was dirty Cigarettes butts just on floor of deck very dirty table also on deck .

Good service,no dramas what so ever. Highly recommended this hotel, friendly staff Had late check in and early check out and it was all to easy Thanks to the stafff

The unit did not have enough cutlery or crockery when asked for some management were not very obliging

Great Hotel, has an awesome view and the staff are really friendly. It is very clean and a great place to stay

The room is old and tired. No lock on the unit door other than the push button on the handle. The shower in the ensuite was clogged and we couldn't use it. The mattress in the main bedroom needs replacing, when you lie on it you roll to the middle. We had 2 light bulbs blow during our 5 night stay. There was no plug for the kitchen sink. The fridge was either freezing food or not cold at all. No ice cube trays, no bottle opener, no sharp knife. There was sand in the pool and spa. There was a construction site right next to our unit and we were not advised of this prior to check in. No chance of a sleep in. No Air con. The staff were nice but this place need a major update. Overpriced for what we got.

The staff were friendly. The building is older but very clean and tidy. Conveniently located within a short car ride to all theme parks and shopping precinct.

Gold coast/ Surfers paradise speaks for itself and does not need any further promotion. We were located close to Broadwater which is a magical part of SP. Overall a great stay.

Gold coast/ Surfer's paradise speaks for itself and does not need any further promotion. We were located close to Broadwater which is a magical part of SP. Overall a great stay.

Our family of 4 enjoyed our stay, the hotel managers were great. The location is great however if you are a clean freak this place isnt for you. It was fine for our family though, especially when you consider the value for money proposition.They are doing maintenance which should help improve the standard. Our unit had a brand new bathroom and fairly new kitchen.The beach close by, is nice to walk along, but not for swimming, which was hard to tell when we booked, based on the information available.

Our family of 4 enjoyed our stay, the hotel managers were great. The location is great however if you are a clean freak this place isn't for you. It was fine for our family though, especially when you consider the value for money proposition. They are doing maintenance which should help improve the standard. Our unit had a brand new bathroom and fairly new kitchen. The beach close by, is nice to walk along, but not for swimming, which was hard to tell when we booked, based on the information available.