Genting Hotel & Spa at Resorts World Birmingham
Hotel in Marston Green
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Eco-certified Birmingham hotel connected to the convention center, steps from Resorts World Birmingham
18 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges, and a health club are onsite.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
18 restaurants, a full-service spa, and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges, and a health club are onsite.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and irons/ironing boards. 42-inch flat-screen televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Marston Green
Available Rooms
Signature Double Room, 1 Double Bed
1 Double • 290 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 Double • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Double Room, 1 Double Bed, Accessible
1 Double
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Signature Twin Room, 2 Twin Beds
2 Single • 291 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
5.0
Lovely room.
Location was not amazing
5.0
Amazing and relaxing.
5.0
Good hotel great location for the arena
5.0
On arrival we were met by a polite well dressed employee who spoke clearly and gave us all the necessary information and direction.
5.0
Love this place
3.0
Upon arrival we had to pay a £50 deposit which was not told to us prior to the booking or even on the website.
There was no shower gel or shampoo in the bathroom.
5.0
Fabulous stay, lovely room, great staff on reception. Breakfast seemed short staffed, tables not cleared and had to ask for tea/coffee then had to take cups from another table, otherwise good. Would definitely stay again and wd have stayed extra night but room price for second night over double the price.
5.0
Excellent as always
5.0
Lovely stay just don’t forget photo is because we did and had to drive all the ya back to get it. Spar is only available between 7am and 10am on Sunday morning
5.0
No complaints on service or standard or comfort. All was great and to our liking.
10.0
Lovely stay. Great location!
5.0
Fabulous stay. Everything I was hoping for and more.
10.0
Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities
10.0
Good breakfast
5.0
Excellent service friendly and helpful parking under the hotel easy to find. Rooms are cleaned and nice the mini bar was free and nice coffee machine. Really liked the choice of eatery’s so much to choice from, loved the fact it is right on the entertainment. You get a £10 free voucher for the casino which was a nice touch breakfast in the morning was lovely although only scrambled egg on offer and it could do with being put somewhere with a little more room but all in all a very good breakfast.
10.0
great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.
5.0
Lovely hotel, good value and convenient for the casino or NEC.
Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far.
Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.
5.0
All good
10.0
Lots to do, restaurants & bars, shopping, staff very friendly and helpful.
10.0
Location and facilities are great
8.0
Great location / very clean and modern / TVs should be smart and have netflix / prime available for longer stays :)
Lots of shopping available
5.0
I walked into paradise when I entered the reception. Room was very clean and tidy and there was everything in the room that you need. Breakfast was excellent with all the different choices you could ask for, from a full English to a beautiful fresh fruit salad. Would diffo stay there again. 10 out of 10 Genting (don't change)
3.0
I found the hotel expensive for what it was. Breakfast was a nightnare each day as there were only 3 serving staff who were rushed off their feet. Too many tables waiting to be cleared of used plates etc. Had to wait for far too long - 15 minutes one morning fir cereal bowls !!
5.0
We came for an overnight stay for our 15th wedding anniversary and had a lovely time. We used the spa facilities which were great, especially the hot stone loungers! Had dinner and drinks in the sky bar and watched the sunset from the terrace. Absolutely delighted with my choice of hotel for this special occasion
10.0
Excellent welcome from the staff, efficient check in and very comfortable, spotlessly clean room.
Spa was an added bonus.
10.0
Me and my partner love resorts world and staying at the Genting hotel. It has everything you need with a beautiful clean hotel and a great spa, what more could you ask for.
10.0
Lovely night before our flight
2.0
Absolutely disgusting room, dirty. They started drilling at 8am. 8AM
10.0
Good
1.0
What an awful hotel and spa. It began with my wofe trying to check in whilst my flight was delayed, only to be told they wont let her check in without me - even though she was registered as a guest. Then she was told that I would need to email the front desk to let her in. They made her wait so long that reception said they would give her free car parking (the £20 bill for parking was therefore a surprise when we got to the barrier to leave). She was then told that she only had 90 mins in the spa - but there were no robes (so not like the picture online where they are on the bed). The room smelt like someone had thrown up on the carpet, and that had been cleaned that morning. The one saving grace was the breakfast and the staff - who were excellent, polite and attentive. Upon checkout, there were groups of people arguing with the reception staff about things they had been told/booked and not recieved (so a sililar experience to us). All in, not a very good experience but very expensive compared to local competition. When it opened it wasnt like this, but it is now dated, run down, and actually very unpleasant.
5.0
Great, clean and modern, but outside your room the place is boiling. Every corridor and staircase and the amazing sky bar were like an oven. The lifts are slow and have a mind of their own, not helped by one being out of order. Signage around the hotel is minimal and it’s easy to get lost when, for example, leaving your room and wanting to find the sky bar
5.0
A lovely hotel, with a very comfortable bed and plenty to do around the area
8.0
The property was very nice and clean, the cleaners were lovely, hotel staff were good.
2.0
Bed bugs in mattress only stayed there to go casino I’m disabled and the casino though I was drunk because my mobility absolute disappointed and feel discriminated against I don’t even drink and I’ve seen many totally drunk people in there hotel would cancel even thou we only went for the casino got to room bed bugs riddled on mattress also knowing I’m disabled put me in the furthest room they could getting should be ashamed
5.0
Friendly staff, clean hotel, comfortable beds, plenty of towels and toiletries. Was kindly given a later check out after a late arrival, which we were very grateful for. Also got to use the spa which was nice too.
10.0
Was good
10.0
Nice hotel.
5.0
Second time stating here. Room was clean, very spacious and plenty of light in the room. The bathroom was very clean and modern. The shower was really good and had no water spilling out like I have encountered in other hotels. The power of the shower was perfect. Just what was needed after a tiring day.
10.0
10/10 service, clean room :)
5.0
Great staff and great atmosphere, would recommend to anyone
FAQs
How much does this hotel cost compared to others in Marston Green?
The average price for a rental in Marston Green is R 2,009 per night. This rental is R 332 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Genting Hotel & Spa at Resorts World Birmingham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Genting Hotel & Spa at Resorts World Birmingham. Enjoy the water!
Is Genting Hotel & Spa at Resorts World Birmingham pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Genting Hotel & Spa at Resorts World Birmingham?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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