Live Aqua Monterrey
Hotel in Monterrey
5-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury hotel with 2 restaurants connected to a shopping center in San Pedro Garza García
2 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a sauna, and a spa tub are onsite.
Live Aqua Monterrey offers 70 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
2 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a sauna, and a spa tub are onsite.
Live Aqua Monterrey offers 70 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include a health club, a spa tub, and a sauna.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Monterrey
Available Rooms
Deluxe Room, 1 King Bed
1 King • 474 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds
2 Double • 474 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Mountain View
1 King • 474 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Double Beds, Mountain View
2 Double • 474 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed (Master)
1 King • 947 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Everything was great!
5.0 / 5.0
Cleanliness, great bed & location
2.0 / 5.0
Property is beautiful, service is not up to par to Live Aqua Standards. Slow servce and no follow up, SPa is not avilable, took 5 calls to get a bottle of watter, another 3 to get some slippers. Definetly needs oversight from managment. Very dissapointed.
4.0 / 5.0
This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
5.0 / 5.0
We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
2.5 / 5.0
super staff
2.5 / 5.0
X
5.0 / 5.0
Greta stay as always!
5.0 / 5.0
Everything was perfect!
2.0 / 5.0
Short stay. Nice place. Expensive and poor breakfast
5.0 / 5.0
Nice
5.0 / 5.0
Very nice
2.0 / 5.0
Power went out in the room and missed our reservation for dinner. Team responded and maintenance had to come in the room while we are not finished getting ready to reset all the rooms breakers
2.5 / 5.0
Amazing modern design hotel. Nicely located and nicely decorated. Definitely a remarkable place to stay in Monterrey!
5.0 / 5.0
Loved the staff friendliness and responsiveness.
5.0 / 5.0
Great hotel
5.0 / 5.0
Very hip place and great location to shopping. Love staying here
4.0 / 5.0
Clean and safe
1.5 / 5.0
The logic in this hotel’s design boggles my mind. The lobby and restaurant are dangerously located amidst angular half steps which the staff tell you constantly to “watch your step”. Our room had the TV backed into the bathroom area with wires and back of tv exposed because the designer was obsessed with a glassed in wet room (which you draw the shades anyway) so there is nowhere for the tv to be mounted in the logical area which is the seating. Very crowded furnishings, extremely tight for two people with luggage. All just trying to be a bit too clever and missing the mark compared to other supposedly assigned 5* hotels we have stayed in. Food at restaurant was average at best for dinner, breakfast was very good.
2.5 / 5.0
Mari, the service lady was the friendliest person I’ve ever met.
5.0 / 5.0
This was a great place!!! I highly recommend it! Luxury!
5.0 / 5.0
Don’t arrive too early! We got there at 6am, on a Saturday. Everything was closed, shopping areas and restaurants. They do offer breakfast buffet for an charge.
Our room wasn’t ready, and to do early check in we got quoted $230 on top of our already paid for room of $211. They have a comfy lobby but can be very busy and loud.
Staff was eventually able to get us into a room at 11:30 without an extra charge. Room was beautiful, dark comfy and fresh. They were able to empty our mini bar fridge to allow us to put our beer and drinks in.
The two shopping areas across the street have plenty of restaurants. The fashion drive mall, is massive, tons to shop.
The 18th floor has amazing views of their mountains.
Sucks you can’t enjoy the view with food or drinks. For some reason the restaurant has a bad Mountain View, and the bar isn’t allowed to serve liquor drinks after 6pm by government law. Make it there before and you’ll be fine. They also had mezcal tasting, where they just put out a bottle and cups by the elevators on your floor.
Wish early check in was more available and they had a pool.
But the hotel itself is beautiful and staff is great! Definitely would go back.
2.0 / 5.0
Lobby is a bit difficult to find - other than that, good room.
5.0 / 5.0
R
1.0 / 5.0
A/C stopped working. We had to book at another hotel for one night and still have not received my refund.
5.0 / 5.0
One of my favorite places to stay whenever I’m in Monterrey!
5.0 / 5.0
Excellent service.
2.0 / 5.0
The Spa is HORRIBLE!!! Lockers are Elementary!!! The Spa appears crammed and feels tight!! No Relaxation at ALL!!!
5.0 / 5.0
Good
2.0 / 5.0
1) I stayed at the property a total of 4 nights. They gave 1 tiny bar of soap for the entire stay;
2) the room was dusty
3) I was supposed to receive a bottle of wine and never did
I first stayed 3 nights and then had to extend one more night under two separate reservations. They did not honor any of the VIP benefits for either of the seats and when I asked if they could upgrade me they mentioned that they could do so if I paid extra. It is not the first time I go to a VIP hotel and they do not honor Expedia’s claims that there will be a free upgrade if the room is available. In this case it was available and they wanted to charge me for it.
5.0 / 5.0
Great attention and follow up with requests.
4.0 / 5.0
Everything was excellent specially the service at the restaurant, the captain of the restaurant was always checking on us to see if we were satisfied, everything would have been perfect if on out last night I wouldnt have found a toe nail on the floor, not it wasnt ours :( !
5.0 / 5.0
Very good service
2.5 / 5.0
Me gusto que me ayudaron en lo que necesite
2.0 / 5.0
The receptionist lied to me. At first when I asked for an upgrade she said it would be available for an extra charge. When I showed her I had free upgrade she mentioned that it was then not available.
2.5 / 5.0
Everyone worker at the hotel and in the restaurant in the hotel is so helpful and friendly. They made us feel so welcome. Wonderful entrance lobby, courtyard, and room. Room is so beautiful and bed is like sleeping on a cloud. Shower and tub are unreal. Amazing stay.
5.0 / 5.0
Just amazing!
5.0 / 5.0
Nice and clean room. Mary is very helpful and sweet. Location is great. Would def come back
2.5 / 5.0
It’s a great hotel and great location and view. Restaurant service is slow and could be more proactive service attitude considering there seems to enough staff but something is not working as 5 star hotel should work.
2.5 / 5.0
The location was perfect. Definitely recommend
FAQs
How much does this hotel cost compared to others in Monterrey?
The average price for a rental in Monterrey is R 1,358 per night. This rental is R 3,751 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Live Aqua Monterrey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Live Aqua Monterrey. Enjoy the water!
Is Live Aqua Monterrey pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Live Aqua Monterrey?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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