Home2 Suites by Hilton Winston-Salem Hanes Mall
4.6
Outstanding(397 Reviews)Hotel in Winston-Salem, NC
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Hotel with free breakfast, near Hanes Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include hydromassage showerheads.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include hydromassage showerheads.
This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Garden
Map of Winston-Salem, NC
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
1 King • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 1 Queen Bed, Non Smoking
1 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds, Non Smoking
2 Queen • 400 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
1 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.6
Outstanding(397 Reviews)4.6
We’ve stayed here before and each time it’s clean and the customer service is great. The other guests were pleasant too. Would definitely recommend and return again!
4.6
As always a very good stay
4.6
Breakfast sucks!
4.6
Booked a 1 night stay for an event. Check in was efficient. Very clean room. Despite a busy holiday weekend, was quite peaceful.
4.6
We stayed at this Home2 Suites while we were moving our kid into college. The location (right by Target, close to Walmart and other shopping) was perfect - really easy for us to run out and get the things we needed. We were also able to use the laundry facility at the hotel to wash towels, bedding, etc. before college move-in. The staff were friendly and helpful, parking was easy, and the hotel was a great "home base" for the move in process. Would definitely recommend, and we'll be staying here for future college visits.
4.6
Bathroom shower had hairs on the floor. Chose not to use it. Trash and crumbs on the floor. Gum wrapper under the night stand.
We re-wiped the surfaces.
Wont be back.
4.6
Very nice place. The surrounding area made it convenient for me to do my morning walk.
4.6
Nice staff
4.6
There were no rooms available when I got there to check in. I waited 2 hours for them trying to find me another room. They sent me to another hotel and when I got there, they didn’t have rooms to accommodate me either. So I basically was left with my family scrambling to find someone else for us to stay. The staff was pleasant but my family and I were stranded due to overbooking. 😞
4.6
Nice property and very convenient.
4.6
Everything was great- staff, accommodations, and property was great- no issues!
4.6
The staff was incredibly nice, only thing they need to improve on was lack of availability on breakfast food.
4.6
The room was incredible! We loved it! Was a little disappointed about the free breakfast buffet which was just cereal and muffins. Also the hallways did not have a pleasant smell. The smell in the pool area of chlorine would burn your eyes just sitting there. My granddaughter’s eyes was blood red when she got out. But we still enjoyed our stay very much and would definitely stay again.
4.6
Very nice property. Great location and pet friendly. The room is great with a separate sofa and kitchenette.
4.6
When we checked in my son found a pill in our room. The pull out sofa had no sheets and no spare ones in the room. Our toilet would not work so I had to plunge it myself. The soap was out in the shower. Overall the room was spacious but not a great stay.
4.6
Easy checkin . The room was fantastic. So much room . Lots of storage . Loved the separate sitting area and kitchen area. Pool was so nice and clean. Had a great overall experience. The only thing that was a disappointing was the breakfast. There was some choices but we thought it was lacking . Now granted we didn’t get down to breakfast till 9:00 am which is not super late but the selection was very lacking. Had the usual three choices of cereal and oatmeal . Some red apples and 1 banana and a bowl of pre packaged muffins and the waffle maker. There was a container like a hot box with 1 breakfast sandwich inside that looked like it had been there for a week. It was so not appetizing and 1 folded egg that looked hard as a rock. There was bread, milk, yogurt so they had everything covered but was still just blah.
4.6
Arrived very late in the evening. Check in was smooth and the hotel and room was very clean. In a great area near many stores and restaurants.
4.6
We only needed a room for overnight stay and this was a great experience. Staff was friendly when ever we interacted. The room was spacious and had all the amenities you could have asked for.
4.6
The friendliness and helpfulness of the staff!! Convenient location.
4.6
Quiet location near shopping and dinning. Staff was extremely friendly.
4.6
This place was clean and the staff friendly, the guy at the breakfast buffet in the morning was amazing and had great energy.
4.6
The room was spacious but a bit run down with chipped areas and peeling wallpaper. But the worst was the wet dog smell and the mildew found under the loose faucet, dirt and dust on the fan in the bathroom. Also the dish plate for the hand soap was peeling. The smell was so strong that we bought Lysol spray. All the desk host were pleasant and spoke to us except one. She was a tall Caucasian woman. She looked at us on three different occasions but never spoke. We are an interracial couple but I did see her speaking to other guest they just didn’t look like us. Pictures are attached for what we did find.
4.6
The hotel is clean and staff are nice
4.6
No one at front desk. Room door ajar (!!). Room had unpleasant smell. Overall disappointing. Only thing we liked is the layout of the room. Even the colors (harsh shades of green) in bathroom & halls/lobbies were unpleasant and kind of hard to look at. Not homey!
4.6
I was never told I had to request for my room to be cleaned
4.6
No staff in lobby when we arrived at 8:00 pm. Staff showed up for check in and did not say hello, just checked in. Not helpful or personable. If you have a room that is not not on the top floor, the sound from the above room is VERy VERY loud.
4.6
Very clean, comfortable space. The staff was really great and accommodating.
4.6
Wonderful stay, the staff was amazing
4.6
Our room was spotless and very nice. The only complaint would be the noisy neighbors but other than that it was perfect.
4.6
Female staff member is extremely rude and this past trip was the second time she has refused to help me due to her being unable to perform her job duties.
Other than her every other stay has been fantastic.
4.6
The pet friendly and quiet
4.6
Everything was perfect from the check in process at the front desk to the late check out. Will be staying here when I have to come to Winston Salem for doctors visits.
4.6
Pet friendly hotel. Restaurants and shopping were nearby
4.6
Check in was less than 2 mins. Room was clean and staff is friendly.
4.6
The individual checking is in was so hospitable!! Made us feel right at home after a long drive.
4.6
This hotel was super clean, room was a nice size and had a nice kitchen. The breakfast choices were good.
4.6
Great customer service. We accidentally left behind a few bags. Carley kept them safe until we picked them up.
4.6
Front desk staff are super friendly.
Didn't like all of the mall/shopping traffic trying to get to our room. Was backed up for almost 30 minutes to get there.
4.6
The area seemed safe and quiet. Our room and the building were clean. Easy to find the hotel. Parking was a little tight but I was driving a truck. The hallway carpet deodorizer was on the overpowering side. The two main issues were with the room climate control and the bathroom door. The room air was stuffy/stale and the temp was overly warm. We adjusted the thermostat to cool to 60 degrees with very little effect. Our overnight stay was a little “sticky”. The bathroom door was a pocket style sliding door and it wasn’t aligned. We couldn’t get the door to fully shut and lock which was a complaint for my teen/pre-teen daughters. To be fair, we were on a tight schedule to get to our event and didn’t have time to let staff at the desk know our issues. So I don’t know how they might have handled the complaints.
4.6
I was not given the room that I booked which was 2 Queen beds. The hotel insisted they could see my reservation for 2 queens but couldn't understand why the system assigned 1 King bed. Needless to say it was very disappointing to not get what I oaid for and only be offered a roll away bed bscasue there were no rooms to switch to. Not the birthday trip I envisioned for my 65 year old mother and I to share a bed.
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is R 2,463 per night. This rental is R 36 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Home2 Suites by Hilton Winston-Salem Hanes Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home2 Suites by Hilton Winston-Salem Hanes Mall. Enjoy the water!
Is Home2 Suites by Hilton Winston-Salem Hanes Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Home2 Suites by Hilton Winston-Salem Hanes Mall?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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