The Bentley London
4.2
Excellent(614 Reviews)Hotel in City of Westminster
5-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Luxury London hotel in London City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and 24-hour room service.
The Bentley London offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and 24-hour room service.
The Bentley London offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of City of Westminster
Available Rooms
Deluxe Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 Queen Bed
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Twin Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.2
Excellent(614 Reviews)4.2
Another great stay.
Service is great. They even called me the day before to check my arrival time to ensure my room was ready.
Room was comfortable and well maintained. Gym in the basement was being renovated, but the rest of the spa was looking great - especially the Turkish bath.
Out of all places I've stayed at in it's price range, I would say this is the best. If you aren't looking to spend an arm and a leg at something like The Milestone, you can get a similar experience here.
4.2
Elegant hotel on a quiet street close to amenities. Very good
4.2
I adored our stay at the Bentley. Such a grand old hotel with sumptuously comfortable rooms, attentive and professional staff and a delicious Afternoon Tea option.
I plan to make the Bentley my London base on future trips.
4.2
The rooms are in a terrible condition and filthy. Carpets are terribly stained, curtains are dirty, headboards are stained, shower floor and door are covered in lime/silt, most of the room surfaces were dusty.
Housekeeping forgot to service one of the rooms one of the days.
2 towels were stained (not by us), so we put them in the bath to be replaced. Housekeeping simply hung them up without replacing.
Used a glass to dissolve some medicine. Housekeeping did not remove it, they just turned it upside down to pretend it was clean.
This was all after we complained to management about the state of the rooms.
It’s such a pity because the hotel is in a good location and rooms are big, but it feels like you’re staying in a gross motel.
The other reviews are too polite when they say that the rooms need a refresh. They need to be completely refurbished!
4.2
Great neighbourhood
4.2
Parking is at the nearby Millennium Casino Hotel. It presents well, especially if you like red velvet, gilding and marble!
4.2
No one in the Bar, closed early
4.2
Enjoyable stay, rooms a little on the tired side (and very hot as air con wasn’t working) but staff very good - for a central London hotel it was great value
4.2
Hotel was lovely and staff great on check in and stay, service was hugely let down by the breakfast which was cold and inedible as been left in a hot box for to long (the heater the box had then gone off) waitress didn’t seem to care or know what to do. When we asked if there was fresh food we’re eventually bought 4 rashers of bacon despite sending away plates with a full English untouched. Had better breakfast in a Travel lodge. The manager very apologetic afterwards but doubt we will stay there again.
4.2
It was very dated, quite grotty and broken. Plug sockets hanging off the walls, wires hanging loose, dirty walls and shower/bath. Dirty walls and carpet. No bar, although advertised in the brochure in the room. For the price, i would only rate this hotel a 3*. I opted for a bit more expensive luxury a sit was a special occasion and left feeling disappointed.
4.2
Beautifully decorated hotel; our room was lovely with nice furnishings and a view overlooking private gardens. The restaurant seemed a bit of an afterthought but not a big deal since there are plenty of dining options in the neighborhood. We stayed here just on our last night in London but will seriously think about staying longer on our next visit.
4.2
This was a lovely hotel to stay at. We chose this because it was convenient for the Royal Albert hall and surrounding areas. This stay was for my birthday and the hotel gave us complimentary macaroons and drinks which was a nice touch . Staff very helpful and friendly. Good that we could store our luggage before and after check in . Loved the jacuzzi bath!
4.2
Very good choice of hotel, large well equipped room, great bed and convenient for walking to shopping areas or museums.
4.2
Perfect place to stay
4.2
Nice hotel very comfortable and pleasant with high ceilings it’s very quiet and we used the gym each morning, we stayed 2 nights but never had breakfast, however the Afternoon Tea was really nice and tasty.
We were upgraded from Queen to King room and it was spacious, we could not use the bath as the plug was leaking, fortunately we had a shower in the bathroom.
4.2
Nice old-style hotel, aging, but comfortable. We got nice upgrade, room quite big.
No Swimmingpool - Sauna never called back...
Nice area!!!
4.2
They wouldn't let me stay because I didn't have photo id
4.2
This is our 3rd stay at The Bentley, we love the location. Some of the rooms could use a bit of updating, but otherwise the hotel is fantastic
4.2
Best service, great location. We keep coming back.
4.2
We got a free upgrade to a suite !
4.2
Very convenient hotel if coming from the west.
very helpful people especially front desk with good knowledge of the area and always smiling.
good traditional hotel well furnished with large room, large bed and quiet outlook.
we will return.
4.2
It’s not a 5star hotel at all
First night tv was not working we were told next morning they will change our room so next morning we packed everything went to reception to change the room while same morning there was plumbing issue with bath tub.they never change our room on breakfast in morning not enough staff u have to Waite too long for even a plan glass of water
4.2
The hotel is very dated. Not clean. Definitely not a 5 star hotel.
4.2
Excellent hotel, conveniently located, comfortable, clean, with very good service. The only downside is that the wifi is very poor which can be an issue if you need to download files or pictures for professional reasons.
4.2
What a complete and utter disappointment!! 5* i don't think so this is a historic rating and is not current at all. Rooms were absolutely tired and in desperate need of a refurbishment, staff were very rude and unwelcoming. We were told the hotel was at maximum capacity and we saw 1 person during our 2 night stay so this is not true at all. We demanded the room change and said it was the new room or nothing, as it was our 25th wedding anniversary we reluctantly took the room change it was better but way off being acceptable. All in all i would recommend that the Bentley hotel is one to stay away from unlike the old days when it was simply beautiful. Terrible experience and ruined our 25th wedding anniversary completely. We both have had to visit our doctors with tight chests and he advised more than likely dust allergies. AWFUL!!!!!
4.2
Fantastic rooms. Great service. Delicious breakfast.
4.2
They gave us a queen-size bed when I specifically reserved a king size. When they moved us to a room with a king size bed, it was a smoking room. Someone had smoked in the room recently and it smelled badly of cigarette smoke. There was an ashtray in the room.
The central AC did not work, so there was a very large and noisy portable AC machine in the room, with lots of bright lights to keep you awake in the night. You had to keep the window open for the AC vent. The amenities had been used and not refreshed. Yuck. This hotel is beautiful but needs significant updating.
4.2
Very poor service
4.2
The hotel itself is really nice, the staff is really not.
4.2
Staff was very friendly we had a very large room for three people
Excellent stay
4.2
There seems to be a problem with this property inot comparable with the stars given to this property . When my guest arrived , the AC was not working. They provided her with fans which did not work as it was too hot. My guest provided them with a £100 deposit at check in They claimed she did not and refused to give it back , although it is their policy to get the amount from the guest before handing the room key. There is not much choice good wise and the little they have is well overpriced. .Overall very disappointing. Will not book again.
4.2
Professional and friendly staffs, however property isn't maintained to standard. Towers and carpet dirty, desk dusty, and poor quality breakfast
4.2
The hotel was beautiful
4.2
good property for easy stays in london, i can see it was 5 stars previously! Now more of a 3/4.. The only thing I’d say is that it’s quite behind in style, everything’s really old and there’s a lot of marks on the hotel room walls, also a lot of dust. The shower only goes from a 20 degree setting upwards to 80!! Not sure how that’s aloud, it nearly scolded me. This is what I’d say to the people who own it.. do it up when possible because it does have potential in the fact it’s aesthetically beautiful, it just needs work. Especially the shower situation and certain taps that are loose.
Thankyou x
4.2
Very mediocre property. Overrated and overpriced. Nothing even remotely close to a 5-star hotel as listed on Expedia. Those rating criteria are highly questionable.
The room was listed as having 3 person sleeping capability. In reality l, its only for 3. The staff offered me to purchase a folding bed instead, but said that housekeeping was gone for the day to help with that.
Second, AC was barely working And I had to keep the windows open. Third, there was a construction next doot and it was quite noisy with construction noise plus loud music from the workers. They should have posted a warning about it.
Overall, very underwhelming and misleading.
4.2
Unclean, very. Nothing worked (plugs, bath etc)
4.2
Needs restoration
4.2
The reception staff on check in was rude. we were put in the 7th floor even thought the hotel was empty and the floor stank of smoke and the carpet on the floor and the wall were tired and unsightly. The room was ok but noisy and very tired with worn out carpet and old worn out wall coverings. Avoid if you want to have a pleasant stay - location is vern convenient which is the only plus point. A terrible stay and would not dream of going back
4.2
Nice and quiet
4.2
Quiet and clean, friendly staff and and good location!
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is R 3,840 per night. This rental is R 1,630 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Bentley London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Bentley London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Bentley London?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.
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