Casa del Balam Merida

Deluxe Room | Soundproofing, free WiFi, bed sheets

Premium Room | Soundproofing, free WiFi, bed sheets

Couples treatment rooms, body treatments, aromatherapy, body scrubs

Designer toiletries, hair dryer, towels, soap

4.2 / 5.0

Excellent(1,005 Ratings)

Hotel in Merida

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Colonial Mérida hotel in Mérida Centro with spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and massage/treatment rooms are onsite.
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

1.8 mi

Malecón de Progreso

35.6 mi

Cenotes Hacienda Mucuyché

38.4 mi

Kukulcan Alamo Park

4.3 mi

Available Rooms

Deluxe Double Room

2 Double • 484 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 King • 350 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

RRRR

Casa del Balam Merida

RRRR

4.2 / 5.0

Excellent(1,005 Ratings)

Hotel in Merida

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

1.8 mi

Malecón de Progreso

35.6 mi

Cenotes Hacienda Mucuyché

38.4 mi

Kukulcan Alamo Park

4.3 mi

Available Rooms

Deluxe Double Room

2 Double • 484 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 King • 350 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(1,005 Ratings)

2.0 / 5.0

Dec 2024

Old school. The tv is old and does not work well. But the place is nice The parking lot is near

1.5 / 5.0

Nov 2024

Minimum comfort in this very old hotel. The AC is noisy and not efficient at all. Wifi is only accessible in the lobby. Building needs maintenance. We also had a surprise regarding the laundry fees, they announced around 250 pesos, we had to pay 600 pesos (2.5 times more). Hot water was not available the first day. Curtains are not dark enough, so it wakes you up when the sun rises. Location is great though, right downtown Merida.

2.5 / 5.0

Sep 2024

We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.

2.0 / 5.0

Sep 2024

Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.

5.0 / 5.0

Aug 2024

We had loved it! So many things within walking distance and amazing restaurants!

4.0 / 5.0

Aug 2024

It was in the heart of historic center. Very friendly staff.

2.0 / 5.0

Jul 2024

We had several inconveniences regarding our room, for one the tv was not working, phone was not working, even thou the hotel was kind of empty in terms or room occupancy, we were sent to the highest floor, prioritizing international guests.

2.0 / 5.0

Jul 2024

no comments to many bad to comments AC leaking nobody fixed shower curtains ripped sink clogged for 2 days no tv for the first 3 days bad attitudes front desk restaurant too etc. etc. etc

5.0 / 5.0

Jul 2024

The staff were at the top of the customer service game, very helpful, very kind. Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.

4.0 / 5.0

Jul 2024

To hot the room

1.5 / 5.0

Jul 2024

The hotel is nice very simple

5.0 / 5.0

Jul 2024

Nice old place. Comfortable in a great location. Is not crowded

3.0 / 5.0

Jul 2024

This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work

5.0 / 5.0

Jul 2024

One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or

4.0 / 5.0

Jul 2024

Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.

5.0 / 5.0

May 2024

This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character.

1.0 / 5.0

May 2024

Booked and prepaid 12 day stay. Could not arrive on the 3-6 windows, tried check in next day. Refused a room, refused a refund. Awful service. Very dated hotel.

5.0 / 5.0

May 2024

The staff was amazing, from the front desk staff to the servers in the restaurant. They communicated very well with us despite the language barrier.

4.0 / 5.0

May 2024

Great stay!!! Loved this hotel, convenient and close to downtown Merida. Only problem, A/C unit in the 1st floor don’t work. First night say was pretty miserable considering the over 100F’s weather conditions. 2nd night, management moved us to 4th floor which work out perfectly.

2.0 / 5.0

May 2024

we booked for 3 people and there were only 2 very old towels on the room, no hand towels, not tissues, one of the nights there were people on the lobby very noisy and the personnel didnt do anything ro keep the place quiet. None of the VIP benefits offered was provided.

4.0 / 5.0

May 2024

We asked for help with setting up the TV and checking the toilet because the water faucet in the tub was loose and they did not help us

3.0 / 5.0

Apr 2024

Location is ideal and main driver to stay there. Property is clean and maintained within acceptable standards. Would recommend if it is for a short stay and if convenience is a factor you consider important.

1.0 / 5.0

Apr 2024

Very old hotel, poor service, very hot in the rooms

1.0 / 5.0

Apr 2024

We checked out three hours after checking in. The property and the room are old, dark, and dirty. Hair on the bedding and floor of room. The room was extremely hot and not cooling down. The fixtures in the room were old and “creaky” and seemed ready to break unless you handled with extreme care. Several negative reviews have appeared in the last two months since I booked this reservation. Based on those reviews, I was very concerned about bedbugs. We found a much better hotel two blocks away for only slightly more money. The pictures are NOT accurate depiction of the property.

5.0 / 5.0

Apr 2024

Great Hotel and the staff was incredible, very friendly and polite!!

4.0 / 5.0

Apr 2024

Hotel in the very city center, quite noisy due to other hotel AC big engines, rooms are nice and colonial style but should be refurbished

2.0 / 5.0

Apr 2024

There was no parking due to construction. The hotel’s answer was “you are on your own.” We drove around for a couple hours to find street parking. On the plus side, once we were at the hotel, a nice man named Reynaldo helped us find overnight parking for a fee. The hotel room smelled strongly of mildew. It was disgusting. The cleaning staff’s solution was to spray chemicals in the corner - which just made it worse. The best thing about the hotel is the location.

5.0 / 5.0

Mar 2024

Loved the location of the hotel (the only issue was the current construction of the road in front). But Rudolpho was a big help with our luggage, getting parking for our rental, and then suggesting evening spots with music! I would highly recommend this place. Great courtyard with pool to relax during the heat of the afternoon

2.5 / 5.0

Mar 2024

Great location, one block away from main square and cenote. Clean room and facilities.

4.0 / 5.0

Mar 2024

The courtyard with the pool was so nice as well as the entryway. There are some good restaurants within walking distance. The room was quiet even in the middle of the city. Their parking lot was blocked off because of construction, but we found another lot that let us park overnight.

3.0 / 5.0

Mar 2024

Rooms AC and restrooms are very outdated the rest is good

1.0 / 5.0

Mar 2024

We are Google VIP platinum. This was the worst Expedia star rating to actuality we ever experienced. Rated on google at 5 star and NOW on expedia down at 4 star it's in our opinion a total distortion of other hard working hoteliers efforts who maintain and cherish their star rating. 1 out of 2 working elevators . The elevator that works 4 ft by 4ft, used for hours by cleaning staff. Road access stonework cutting for months based on expedia reviews. Bathroom is in our opinion a dirty 2 star. Staff eating in work clothes next to eating area. Receptionist walked of job. Ivan the unhelpful manager with a terrible manner. Ruined wheels on suitcase due to dragging suitcase across stones and dust. Dust everywhere. Beds were good. Door had 2" gap below door for geckos and 1" above , it had literally shrunk and had easy access to prize open door for theft. We have 45 nights of hotels in 2024. Some 2 star or 3 star . In our opinion they were still better than this hotel. We filed a report with pictures. ViP extra was 2 500ml juice bottles with a casa Do Belem logo that opened far to easy. Upgrade never offered.

1.0 / 5.0

Mar 2024

Very poor customer service

2.0 / 5.0

Mar 2024

Cute hotel. Great safe location walkable to many things. The 2 negatives were that the beds were hard as a rock and creaked terribly. We just like softer beds. But, the air conditioner did not get the room cool at all and there were no windows we could open. It was probably at least 80 degrees all night. Thankfully they did bring a fan into the room but we were all still drenched in sweat throughout the night. We got about 2 hours each of sleep due to the extreme heat. If it wasn’t for the AC problem, this would have been an awesome hotel to stay in.

3.0 / 5.0

Mar 2024

The rooms definitely need an upgrade. They advertise having WiFi, but it was very limited and totally unsecured. The location is perfect, but the construction on the road made walking difficult. The pool area was very nice and it was handy having a restaurant connected to the hotel.

3.0 / 5.0

Mar 2024

Serive needs to be updated. Receptionists' English was kind of non existent. Huge construction site infront of the hotel (I know, not the hotels' fault - just for info). Not enough towels, service was not satisfied. We expected more from a hotel like this. Furniture and vibe in the room was nice, tough. Kind of old fashioned but in a nice way.

4.0 / 5.0

Mar 2024

No parking

1.5 / 5.0

Mar 2024

Regular

2.0 / 5.0

Mar 2024

Expedia not aware of extensive street and sidewalk reconstruction for two blocks in any direction … leaving poor walking thru construction debris and piles of bricks pipes boards and concrete … it appears this is a major city reconstruction involving roads water electrical that will continue for months .. ps vehicles not allowed within 2 blocks of hotel meaning dragging luggage thru construction .. Casa del Balam staff tried to help as best they could but barricades and debris made rolling suitcases a great problem … this should have been made clear by Expedia and hotel .. ps other hotels on the same immediate area also affected similarly.. I checked out early due to the problem but since booked thru Expedia the hotel was unable to adjust the charges. D. Black PS: Expedia customer service site not user friendly

5.0 / 5.0

Mar 2024

Our room was great. We were in older section of hotel and we loved the feel. Staff was very friendly and attentive to our needs as we are seniors. Bistro 57 had excellent food both breakfast and dinner. We will definitely return in trips of future. Room rate was very competitive. There were many evening events to attend in nearby areas that were walkable. Terry from Lake of the Ozarks in Missouri USA GO CHIEFs!! SuperBowl Champions x 2 !!!

FAQs

How much does this hotel cost compared to others in Merida?

The average price for a rental in Merida is R 1,163 per night. This rental is R 131 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Casa del Balam Merida. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casa del Balam Merida. Enjoy the water!

Is Casa del Balam Merida pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa del Balam Merida?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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4.3 / 5.0

Excellent(571 Ratings)

Hilton Garden Inn Merida

Hotel

in Mérida

3-star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

This attractive Hotel in Merida, R 1,482 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

RRRR

Casa del Balam Merida

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Deluxe Double Room

Deluxe Room

Premium Room

Casa del Balam Merida

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Deluxe Double Room

Deluxe Room

Premium Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Merida?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casa del Balam Merida pet friendly?

What amenities are available at Casa del Balam Merida?

Explore similar vacation rentals in Merida

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