Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel
4.4
Excellent(1,539 Reviews)Hotel in Rosemont, IL
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free airport shuttle, a quick walk to Allstate Arena
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel offers 139 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel offers 139 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Rosemont hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Rosemont, IL
Available Rooms
Premium Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible
1 King • 249 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed, View
1 King • 249 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, View (Communications)
1 King • 249 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.4
Excellent(1,539 Reviews)4.4
It's very convenient location nearby airport. Good service.
4.4
The stay overall was good. Was able to check-in a lot earlier than given time. Just sucks that when I booked the hotel, it advertised as “breakfast included with stay” but it was actually for the other hotel that was joined under this management. When booking they should not have mentioned that with Holiday Inn. Instead just mentioned it with their other hotel that was also on the property.
Another issue I had was when the shuttle was coming to pick us up from the airport. Before we arrive, we got an email stating where to go. We followed the prompts and arrived to terminal 2E where it stated. We waited 1-2 hours for the shuttle, where pick up zone was but the driver did not stop for us for pick up. Called the front desk & asked why their driver is not stopping. The lady over the phone was telling us that we are in the wrong location. Driver only picks up at Terminal 2E “LL” lower level. Nowhere on the email or phone prompt does it state to wait on the lower level at O’Hare airport! We finally got picked up after calling and confirming correct location of pick up.
Holiday Inn, please update your email and phone prompt of correct location of pick up so it doesn’t confuse your future guest! This was the only real issue that bothered me the most about my stay.
4.4
Desktop could have been wiped cleaner. No bag in trash can. Rug could have been vacuumed better. Still waiting on my 50 dollar deposit for ‘incidentals’ to release. I had very short stay and NO incidentals. Restaurant attached to property is independent and no charges incurred. Paid outright at restaurant. A bit noisy, other guests slammed their doors a few times.
4.4
Staff was great. I booked on hotels.com. Got to the property and they didn't have any available rooms. Issue is with 3rd party apps not checking before booking. They were able to shuffle me into a room. Hotel was great.
4.4
Staff was rude about not being able to find my reservation in their system o showed him my hotel .com confirmation email and he even found a print out of my reservation but because it wasn’t in the system he didn’t want to check me in. Then another staff member told him to register me and to honor my reservation. I reserved a king and he kept insisting I reserved a what was available room which was not true my reservation shows king size bed. After about 30 min of back and for the with this gentleman o was finally given the room I reserved and paid for
4.4
I arrived around 11:00 PM for a QUICK stayover, selected the hotel becuase they offer free shuttle to/from airport. Checked in and was told that there was only one shuttle each half hour and it had only 8 seats. There was NO shuttle available between 4:00 and 6:00 AM.
In other words, they will take 8 people per half hour to the airport, you cannot schedule your shuttle when you book your reservation and if there is no seat, then its about a $15 taxi/uber/lyft to the airport.
I ordered an Uber in the morning and then the (very friendly helpful shuttle driver) offered me a spot, because there were THREE EMPTY seats on the shuttle. I didn't feel it was OK to cancel the Uber driver.
So, take the "free" shuttle with a HUGE grain of salt.
4.4
The stay was average… it looks like they’ve recently renovated which didn’t look like they had the best craftsman. There was still blue painters tape stuck on different things in the room. They epoxy coated the tub missing the spot around the drain. I had to call twice about the tv not working. They sent someone to fix it after we left, when we got back to the room and tried watching tv it blanked out on us again. They also charged us to park at the hotel overnight which I found kind of crazy. I’ve never had that before.
4.4
Nice and comfy!
4.4
I’ll start by saying the sheets and pillows are fabulous. They gave Keurig coffee pods but no shampoo , cream rinse, or lotion . There is no safe ! The carpet is very very stained and there was a stream
Of debris by the bathroom door that was pointed out to the front desk and after the room was cleaned they still missed the debris .
4.4
As with everything, unless you're really lucky, you get what you pay for. Simply put this hotel was good value for money. One simple phone call and the shuttle bus was on its way. Ten minute drive and you're at the hotel.
Reception staff are very knowledgeable and helpful. You tell them what time you want the should back to the airport and you're set.
The room was spacious and clean with a large walk in shower in the bathroom. Plenty of amenities for use in the bathroom, and good water pressure in the shower.
The need was really comfortable with soft pillows but I'm sure had I needed them, pillows with more support would have been available. (Check in advance if that's what you need)
Dined in the hotel dining room and the food was really tasty. Perhaps a little pricier than say Portillos outside, but saved the hassle of going there. Bear in mind this is Chicago and an airport hotel so good prices can be slightly higher. That said, the burger I had was SO yummy.
Breakfast was simple yet more than ample. You order at the table rather than buffet service and it's brought to you while it's still hot. (Big plus)
Check out was so easy too and the shuttle had everyone back at the airport in quick time.
I would stay here again.
4.4
Rooms and beds were comfortable, but the hallways and other guests were extremely noisy. Note that accessible does not mean walk-in shower; our accessible room had wider doorways and bars in the bathtub/shower. A long walk to the elevators. Staff was extremely nice and helpful. Would have appreciated room service, especially with a restaurant onsite.
4.4
The hotel was clean, the room was very nice. The courtains did not block all exterior lights.
One thing must be updated: Hotel's app instructions for pick up at Chicago airport should indicate door 2ELL. I spent more than 45 minutes waiting for the shuttle at door 2E and it was until I phoned the hotel I was given the right instruction.
4.4
Our stay was great friendly staff even had water and microwave in lobby
4.4
Doesnt have veg options in restaurant hand to travel out.
Cab shuttle from ariport is not helpful. Waited for ver long time with no help from customer care even after calling number of times.
4.4
Front desk staff was very friendly and helpful. Thank you.
4.4
This hotel was nice and clean and check in was quick and easy. Other than the parking fee (which seems to be the case for most hotels in Chicago area) and additional fully refundable $50 deposit I had to pay even though my room was pre-paid, it was a pleasant and peaceful stay. There are no microwaves in the rooms but there is one for use in the lobby if needed. It is within walking distance to some really great food places and a 7 min walk to the coliseum if you are there for an event. The staff were friendly and very accommodating. Other than some hair in the tub that we had to clean out, it was a great stay. I would come here again, especially since Portillo's restaurant is literally a walk across the parking lot!
4.4
Easy to get to Chicago airport but van that shuttle us was very dirty inside food all over floor seats all stained hotel very nice clean tho
4.4
Great Staff, easy airport shuttle service. Nothing to complain about.
4.4
Very comfortable stay. Room was clean, bed was comfortable. Convenient for the airport. Airport shuttle was a little dirty though.
4.4
We had an early flight leaving Chicago and we wanted to be close to the airport. The hotel had everything we needed and a very cool view of the airport.
4.4
Hosted a wedding and my room shook until midnight. Contacted hotels . Com and the lady said I would receive compensation. Did not happen
4.4
Friendly, helpful staff, beautiful room, and excellent amenities
4.4
Great sleep and location is superb!
4.4
They didn't have any hand so no toilet paper and wouldn't called for from the front desk never received
4.4
Lumpy mattress, rooms smell wet and mouldy
4.4
We had 2 family members leaving on international flights at separate times. The front desk staff and airport shuttle drivers were very kind in coordinating the trips back and forth, answering our numerous questions. Thanks!
4.4
Nice airport property, staff was very helpful. We had an early flight so didn’t get to use the facilities. A couple of trans prostitutes were wandering around inside the hotel so that was a bit disconcerting. Otherwise enjoyed our stay and the shuttle was on time and very convenient.
4.4
Liked the proximity to O'Hare and ability to make reservations on line.
Location made it a little tuff to get into.
All in all was very good.
4.4
Perfect for our needs
4.4
Desk and additional chair with work table is convenient. Plenty of outlets for electronics.
In house restaurant was convenient and good.
Shuttle service schedule is unreliable.
4.4
I’m not sure why this hotel has such low ratings. It’s possible people are reviewing the wrong hotel because there is an Express Holiday Inn a couple blocks away.
I booked a room here because I went to the IU concert at Allstate Arena. It’s a 12 minute walk to the arena which is extremely convenient when you want to avoid the crowds going home after the show.
Upon arrival, the lobby is bright and clean. My room was spacious and comfortable. Check in was easy and quick. It was much larger than my room in downtown Chicago for a fraction of the downtown price. I would stay here again in a heartbeat if I find myself in Chicago again for a concert.
They even have a pool and a 24 hour fitness centre. Great amenities!
The people rating low due to issues with the free shuttle from the airport are being unfair. They likely are poor planners and didn’t read any messages or emails from the hotel ahead of time. Immediately upon reserving my room, the hotel provides clear instructions that are easy to follow if you need book the shuttle.
4.4
Friendly staff. Great room.
4.4
Great for staying close to the airport. Good bed, shuttle on order, ate at restaurant. Much more relaxing than rushing to the airport in the early hours!
4.4
Excellent service, we arrived before checking hour and our room are already so we didn’t need waiting. Rooms and other areas are cleaned.
4.4
My stay was great. There is a very nice restaurant on site. the hotel provides a 20% off coupon. This location is great for overnight stay for flights in and out of O’Hare. 24 hour free shuttle to airport 15 minutes away,
.
4.4
Customer service was great!
4.4
Basically everything was perfect.
Please continue this way. THANK YOU.
4.4
Super clean and nice facility. The staff were also super friendly.
4.4
5 stars
4.4
Clean
FAQs
How much does this hotel cost compared to others in Rosemont?
The average price for a rental in Rosemont is R 2,608 per night. This rental is R 507 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel. Enjoy the water!
Is Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Chicago O'Hare – Rosemont, an IHG Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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