Shadow Boutique Hotel & SPA
Hotel in Chișinău
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Shadow Boutique Hotel & SPA has a garden, terrace, a restaurant and bar in Chişinău. The property is situated 1.8 km from Cathedral Park, 1.8 km from Birth of Christ Cathedral and 3.3 km from The Triumphal Arch Chisinau.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Map of Chișinău
Available Rooms
1 Queen • 161 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
Все прекрасно чисто уютно персонал очень профессиональный общительный хорошее расположение качество и цена проживания соответствуют спасибо за оправданные надежды
9.0 / 10.0
Personal amabil , poziționare excelentă, tematică aparte .
Patul / salteaua uzate au fost foarte inconfortabile
3.0 / 10.0
the beds were well. nothing else
after a long and exhausting way from Kyiv, we were searching for a calm place to stay. but, one "surprise came after another" in the Shadow Hotel. first, we've been offered another room, instead of what we booked. we (2women) came to the hotel with a kid and 3 heavy valises, and saw a huge stairs (38 steps!) before the entrance. the staff refused to help to deliver the laggage up. then, the receptionist offered the room, that was located on the attic(3rd floor with no elevator), with small windows that don't open, no balcony(that should be accordig to the discription on booking.com ). the air conditioner didn't work, though it was a heat and hard to breathe there.
before the check-in I called the reception to ask if we can order a lunch and they said, it's possible in the hotel restaurant. also, as we were checking out early in the morning, we wanted to order a breakfast box to go.
when we sat in the empty(!) restaurant, the staff rejected to serve, as "they had another order". as it appeared later, when we went to have a rest in the room, the owner of the hotel had a party in the restaurant that night. so we couldn't sleep with the kid, because of the disco and karaoke there, it felt as it was in the very room.
had to contact booking.com call center to resolve the issue(really appreciate the help).
only after this, the reception have assured us that the music will be turned off after 10.00 p. m. (before the party was announced till 1.00) and we will get our breakfast box finally.
in the morning, when we checked out (the reception was informed beforehand), it appeared that a man, who should have helped us will the laggage, left a hotel 5 min before. though, we had to carry it from the 3rd floor and down the steps outside again by our own.
do not recommend this property to anyone, because of the owner's and staff's attitude to the customer's service.
10.0 / 10.0
Comfortable, good location, amazing people! Thank you!
5.0 / 10.0
Location excellent.
Address on Booking. Com is wrong.
Had serious problems finding the hotel. Instead of Bld Natiunilor Unite, the correct address is Str Pietrariei 9/1.
The restaurant works only for breakfast.
The pool is outside not inside and unheated.
Mosquitoes...everywhere.
8.0 / 10.0
breackfast
location, anturage
8.0 / 10.0
Very classy, spacious room, with a big comfy bed and a cute balcony.
1.0 / 10.0
nothing
We booked this hotel and received the confirmation and after, the hotel called us to inform us that they cannot accomodate us because they dont have room available. They propose us another hotel, more expensive and in another area. It was the worse experience. We had to search for another accomodation in the middle of the night. It was zero respect for the customer.
8.0 / 10.0
Hearty and tasty breakfast. Friendly staff. Clean rooms. Suitable for business travel.
Unfortunately, there is no elevator in the hotel.
1.0 / 10.0
Nothing. Beware of this owner
Customer service is running a scam. I got frightened for my life and safety, I had to flee from the hands of this hotel after they found out I'm from the US after they felt they could charge me other costs of the hotel that I wasnt suppose to pay for, and wasnt notified that it wasnt free, such as the use of a sauna. The girl at night said I could use it with no problems, and did not say that I will have to pay for it. So I used it for 2 hours for a very good reason. And that is because my room that I was staying at was cold and i've got really sick staying there. I've got really sick the first night because the heater did not work at the room, The room 313 did not have the immenities, i paid for, such as the balcony, hot tub, or a simple working heater. I got really sick and bought many medications for my throat to survive. When I started running for my life, from this evil hotel owner, after he wanted to punch me in the face, After I admitted that I'm not going to pay you for the sauna because I wasn't informed that it's not free. I threw my bags into the taxi, and we took cover. He started chasing us, then blocked us in the middle of the road with his vehicle, and got out of his vehicle. I thought he was going to shoot us, but he punched our window really badly. And being frightened for our lives, we managed to escape. He kept chasing us for a while. We got this owners face on camera. Next day I received a police report by text message to appear in court. I am very unsatisfied with this hotel. I would like all of my money back please.. This hotel needs to be banned from booking.com For not knowing what proper customers service is. I wish no one ever gets scammed by this hotel.
I'm attaching a photo of this owner's face, and how much medications I had to buy for getting sick at his hotel.
FAQs
How much does this hotel cost compared to others in Chișinău?
The average price for a rental in Chișinău is R 728 per night. This rental is R 4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shadow Boutique Hotel & SPA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shadow Boutique Hotel & SPA. Enjoy the water!
Is Shadow Boutique Hotel & SPA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shadow Boutique Hotel & SPA?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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