Shah Palace Luxury Museum Hotel
Hotel in Baku
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Shah Palace Hotel is located in the centre of Baku, just 50 metres from Icheri Sheher Metro Station. It features 2 restaurants and a gym. Free WiFi is provided.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Baku
Available Rooms
Deluxe Double Room
1 Double • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Twin Room Annex Building
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room Annex Building
1 Double • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room Atrium View
2 Single • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room Atrium View
1 Double • 365 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
9.0 / 10.0
Great location, beautiful facilities, the architecture of the hotel is amazing. Nice staff, good price.
10.0 / 10.0
Прекрасная локация непосредственно в Старом городе, 5-10 мин пешком до моря и до всех достопримечательностей. Вполне приличные завтраки, отличный персонал, в номерах чисто. На ресепшн все были готовы помочь, особенно понравился Парвин.
Все было отлично
8.0 / 10.0
Kahvaltısı yeterli idi , konum olarak eski şehirin hemen girişinde ve oldukça gezilecek yerlere yakın bir konumda, bence ilk defa gidenler rahatlıkla tercih edebilirler, odalar gayet yeterli büyüklükte ve her gün bakıldı,
Orta avluda bir Cafe hizmeti sunulabilir, kimse oturmuyor çünkü bakan /hizmet sunan yok,halbuki çok keyifli bir alan.
Bir kahve otomatı konursa daha iyi olur, kahvesi çok lezzetli değil maaalesef.
4.0 / 10.0
La struttura è bella e le camere ampie.
Il servizio è stato pessimo. Il personale non capiva nulla e non non esaudiva alcuna richiesta (abbiamo chiesto una coperta aggiuntiva e non ce l’hanno portata se non dopo ulteriori sollecitazione).
Venerdì e sabato sera hanno fatto una festa con musica a tutto volume che faceva tremare i vetri delle finestre della camera. Un’indecenza.
3.0 / 10.0
Location is perfect.
Fruit platter in the room upon arrival.
Reception staff is very helpful.
The hotel is not maintained well.
Bathroom was not maintained at all - leaking shower, toilet, all water from shower was on the floor, rusty stains and mould in shower. My room had a super tiny window and very dark. Bathroom towels are overused and old.
Breakfast setting was good, but the whole impression was spoilt by the staff who didn't care about guests and were playing on the phone all the time.
10.0 / 10.0
I've been staying for 5 nights, everything was above expectations, perfect location, perfect facilities, perfect reception staff,
And special thanks to :
Housekeeping team with leadership of Mrs. Knoul ✅
Restaurant team with leadership of Mr. Rinat ✅
Thanks for restaurant chefs for very good delicious food menu ✅
Thanks for waitress fidan ✅
Thanks for waiters Alaadin and my friend Elnur ✅♥️
Thanks for spa team Mrs Zeyneb ✅
I really had a great time, hope to come again and highly recommended.
The time has fly fast 😬
5.0 / 10.0
Room # 206 was bad as its beside the club so if any one to stay there mist keep in mind that he cant sleep before 02:00AM
Over all staff was nice, but they don’t have check and balance for customer whose staying in hotel as there was one family whose kids continous distrub by ringing the bell and ran away.
8.0 / 10.0
Every things very good only the bathroom is small
The location
9.0 / 10.0
Localização
Colchões muito usados com afundamento
9.0 / 10.0
Staff was very friendly and helpful. Rooms were clean and what showed at the time of booking same room was provided
Nothing
8.0 / 10.0
Really liked the location, staff were extremely friendly and helpful, food was really good. The room was big and nice.
The shower was very hard to manage temperature wise and I got a sports massage which was not very strong so not really what I paid for.
9.0 / 10.0
Clean, kind staff, perfect location
No parking
4.0 / 10.0
Location
Outside Room was bit too noice and furnitures were old and dingy
6.0 / 10.0
Room was large. Location of hotel was very central.
Air conditioning was very weak. This affected me because I visited during the summer.
Breakfast was only average.
10.0 / 10.0
Staff was nice
Perfect
9.0 / 10.0
Welcoming friendly staff. Beautiful room with a balcony with chairs to watch the world go by. Breakfast was great choices and delicious food. Location was wonderful for visiting the walled city and the promenade.
8.0 / 10.0
Staff was nice and very helpful also the front deck manager
Location is great
10.0 / 10.0
The hotel is located at an amazing spot. The ambiance of the hotel itself is astonishing. The staff members were very kind, great and very helpful. 100% Recommended.
9.0 / 10.0
All was as shown in the pictures
Maybe priced higher than it should have been.
8.0 / 10.0
location
balcony from the room
friendly staff
-nothing to do in the middle
of the courtyard, this would be a great opportunity for some F&B, shisha or afternoon tea
- poor breakfast
10.0 / 10.0
Everyone very good rooms was excellent staff friendly service was excellent
Breakfast was so excellent so lovisjh everything was best
1.0 / 10.0
The location is good as in your close to the exit of the old city. This helps with tours and taxis that drop/pick at the gate. You save the city entry fees. It is not in center of the old city if that’s what you want. Has a fair number of restaurant options close to it so that’s good.
The service of the front desk is beyond terrible. Starting from the manager. The staff are so scared of him that they won’t even give you his full name. Moreover it appears the property is running a scam with payment. For bigger amount customers l, they claim your cards are not working and insist on making cash payment. So much so they blackmailed my sister and two children in the middle of the night till 1am by refusing them entry to the room until cash payment was made. When contacted booking.com same card worked on the same machine. What a shocker!!
Due to this late night debacle asked for a 1 hour late checkout. They send the bell bout to my room and ask to leave. The Manager insisted I pay extra and argued on the phone. Only agreed when I threatened to raise another complaint to booking.com
Between my sister and me we tried 8 different bank cards that were working all throughout Baku except their hotel and yet the property refused to acknowledge their machine issue. They just pushed us to pay cash.
The toilets have a bath tub so high and has a hole on the side. Water leaks and floods the toilet. Room 405. See photos.
5.0 / 10.0
Location only
Staff are none supportive expect the lady in evening sift
9.0 / 10.0
Perfect location! It was really nice to stroll around Icherisheher every day. It is also just 2 min walk away from the Fountains Square, 6-7 min walk from the Boulevard. There are many nice restaurants just in 100 meters.
Although it is on the busiest street in Old town, it was perfectly quiet in the room.
Bed was comfortable, bathroom clean.
Hotel staff is really friendly and helpful.
Breakfast can be improved.
10.0 / 10.0
We really enjoyed our stay ... excellent location very cozy and beautiful decor of hotel ....the front desk girl Gunoy was such a sweet and helpful girl we really admire her skills ,,,, overall it was wonderful experience...much recommend hotel to stay
9.0 / 10.0
The location and the staff is very helpful.
Breakfast is very good as well
The staff needs to improve English skills
6.0 / 10.0
the structure is amazing its a real palace, situated in the old city
its run down the bedroom was HUGE for me enormous felt alone and needed to be cozier
8.0 / 10.0
This hotel is located in the heart of Nizami Street! A lot of food options across
Breakfast, very limited variety
9.0 / 10.0
Location! Location! Location! The hotel is set in Old Town Baku, within easy walking distance to all tourist attractions and shopping. Plenty of reetaurants and entertainment venues at the doorstep.
The breakfast was pretty basic.
7.0 / 10.0
Location of the hotel is excellent and all major attractions are within walkable distance.
We stayed in Deluxe room with balcony. Size of the room is large and furnitures are very good.
Breakfast was good but options were limited.
Bathtub design is not good and unsafe for elderly people. Bad smell was coming from bathroom.
3.0 / 10.0
Room had no windows to the outside. It was very hot, and the air conditioning system was not controllable. The thermostat did not work in the room. Later they put a ventilator in my room as it was very hot.
The room I stayed in was not suitable as a hotel room.
The mini fridge was extremely noisy, so they replaced it with another noisy one. It kept waking me up at night when its motor turned on.
Restaurant staff (free breakfast) were not friendly at all.
8.0 / 10.0
The staff esp the front desk Ms Tunaci and tye General Manager were very helpful and courteous! In general staff was good
The facilities like the baths the beds all need a major overhaul
FAQs
How much does this hotel cost compared to others in Baku?
The average price for a rental in Baku is R 2,751 per night. This rental is R 167 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Shah Palace Luxury Museum Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Shah Palace Luxury Museum Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shah Palace Luxury Museum Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.
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