Victor Metropolis Hotel & Rooftop Bar
Hotel in Hanoi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Luxury Hanoi hotel connected to the convention center, steps from Hoan Kiem Lake Weekend Walking Street
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Victor Metropolis Hotel & Rooftop Bar offers 99 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of towels is available on request.
Victor Metropolis Hotel & Rooftop Bar offers 99 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch plasma televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Fireplace
Laundry
Hot tub or spa
TV
Gym or Fitness Center
Map of Hanoi
Available Rooms
Classic Double Room (Internal window)
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Premium Double or Twin Room, City View
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
King Double or Twin room with city view
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Triple Room
3 Single • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Honeymoon Suite, 1 King Bed, Lake View
1 King • 420 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
0.5 / 5.0
No hot water after 12pm, very weak water pressure. We had to boil hot water to shower but the tub won’t even hold the water in. They locked the gate after 1AM. There is NO GYM. Definitely not a 5-star hotel. Advertised Double bed doesn’t exist, they are 2 twins put together. We had to pay extra $330 to upgrade for an actual King sized bed.
0.5 / 5.0
Please delete Victor Metropolis out of your website. Don’t make other people loose the money and walk out very MAD 😡
This hotel shouldn’t list 5 stars, it worth only 2 stars. The MANAGER MAKES workers convinced the customers give them 5 stars and they must have paid for good reviews.
NO WAY it’s 5 stars. Please read all bad reviews and this hotel . VERY VERY BAD
0.5 / 5.0
We didn’t stay. The hotel was dirty, old and small. It’s scam for 5 stars, it worth for 2 stars only.
And hotel.com , Expedia should remove them from black list otherwise I don’t trust Hotel.com and Expedia anymore
They paid people to give them 5 stars reviews 😡😡😡😡
0.5 / 5.0
Property is a big scam. They claim to be 5 star hotel on Hotels.com but there is nothing 5-star about this hotel. They are extremely overpriced for the condition and quality of the hotel. The rooms are dated and poorly kept. It was dirty and cramped. The staff is dishonest and stole my wedding ring out of the room. When I asked them about it they blamed me for losing it.
0.5 / 5.0
Probably the worst 5-star hotel I have ever stayed.
The pictures doesn’t match the actual room and hotel. Super bad isolation so you could hear people talking next door. Bad variety at breakfast.
This hotel should advertise as a 3-star hotel.
1.0 / 5.0
Put in a room with very strong paint fumes.Complained moved to another room.Things nissing.2 out of 3 breakfasts terrible with no clean plates cutlery fruit coffee water .This occured ad large groups had been at breakfast prior to us.Asked for pan cakes refused to make them then agreed but took 20 mins to arrive.
0.5 / 5.0
Probably the worst 5 star hotel experience.
Very bad service from management.
I booked the hotel for two nights with 2nights apart because of travel. Noticed after 1 minute when done the payment that I booked with 1 night apart.
I contacted Hotels.com and told that I want to change the date because of my mistake. They said it’s No refund, which is fine. I just want to change the date. There where rooms available for that night with same rate and still the hotel didn’t want to change the date for me.
I contacted the hotel to ask about transfer to Sapa.
No response, I send a reminder, No response.
The walls in the room are super thin. I heard people talking in the next room like they where in my room.
The breakfast was really poor for a 5 star.
This hotel would be a Maximum 3 Star in Europe.
1.5 / 5.0
Started off poorly as the car did not arrive to pick me up at the airport as agreed. On arrival at the hotel they seemed to have no idea I was arriving. Construction underway on the 4th floor was a surprise. No wifi in the room made for a difficult start. Breakfast was good though. And the room itself was as expected.
1.5 / 5.0
The hotel is located in a nice area, with EXTREMELY kind and accommodating staff but definitely not as advertised online. There is no gym, the propriety is old and run down and not clean.
2.5 / 5.0
Nice hotel and having a pleasant service from the staff. Very strategic location
1.5 / 5.0
Good location to explore Hanoi old town. Service was great, specially Ly anh Ha. But rooms are not good as advertised, the shower does not have curtains, so the water will be all over the bathroom.
We also bought the tour with the hotel tour agent. She said the price we paid cover all the tickets and services on the tour but during the tour we’ve asked to paid 200k vnd more, kind of disappointed to the hotel tour agent.
2.5 / 5.0
Amazing hotel and central to everything we wanted to see and do whilst in Hanoi
2.5 / 5.0
Amazing staff very helpful and friendly too.
Ruby in reception was very nice and polite and so were the other receptionists too.
Very informative and welcoming. Clean hotel and Great location in the Old Quarter.
Would definitely recommend this hotel.
0.5 / 5.0
Bad service, hotel was run down
5.0 / 5.0
The hotel's staff are very attentive
5.0 / 5.0
The hotel provides all necessary amenities. Very satisfied!
5.0 / 5.0
The hotel is clean, comfortable, and reasonably priced. Very satisfied!
5.0 / 5.0
I give praise to this hotel
5.0 / 5.0
Convenient location, near the center. Worth every penny!
5.0 / 5.0
There's nothing to criticize
5.0 / 5.0
Friendly hotel
5.0 / 5.0
Good Hotel
5.0 / 5.0
We are quite satisfied
5.0 / 5.0
I was introduced by my friend and I really like this place
5.0 / 5.0
Greatful hotel
5.0 / 5.0
Thoughtful hotel
5.0 / 5.0
Friendly hotel
5.0 / 5.0
I like the style of this hotel
5.0 / 5.0
I come back here often
5.0 / 5.0
Service quality is very good
5.0 / 5.0
Good location, easy to move, professional service.
5.0 / 5.0
Friendly service, comfortable rooms. Will come back next time!
5.0 / 5.0
Charming hotel
5.0 / 5.0
Great staytion
0.5 / 5.0
dirty and noisy
0.5 / 5.0
old hotel. rare guest. no food service.
never recomannds
5.0 / 5.0
We had wonderful trip. Very great!!
5.0 / 5.0
Friendly hotel
4.0 / 5.0
Great location at the heart of the the old quarter. Rooms were adequate, given the price and location but I’ve stayed at many 4* hotels before and I’m not convinced that it is today.
Staff were really good, they answered all of my questions regarding, gave me tips on what to do around Hanoi, gave prompt responses, and made sure a I was picked up from the airport even though my flight was delayed by 24 hours!
2.0 / 5.0
It is old , it’s not very clean it is not a four and half star hotel, it’s misleading. I changed hotel after one day stay. I tried to upgrade but cost is too much for not much improvement so I booked a true four star hotel and moved there and took the loss
FAQs
How much does this hotel cost compared to others in Hanoi?
The average price for a rental in Hanoi is R 719 per night. This rental is R 645 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Victor Metropolis Hotel & Rooftop Bar . For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Victor Metropolis Hotel & Rooftop Bar pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Victor Metropolis Hotel & Rooftop Bar ?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, fireplace, laundry, and hot tub or spa.
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