Makati Shangri-La, Manila
Hotel in Pasay
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this hotel
Hotel with 3 restaurants, a short walk to Greenbelt Shopping Mall
3 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
3 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 55-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of Pasay
Available Rooms
Deluxe Room, 1 King Bed
Beds not specified • 452 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Twin Beds
Beds not specified • 452 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Suite
Beds not specified • 797 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 1 King Bed
Beds not specified • 570 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Executive Room, 2 Twin Beds
Beds not specified • 581 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
1.0 / 10.0
I’ve been to many high end chains. This is by far the most ridiculous pricing I’ve ever seen. I will never come back here
5.0 / 10.0
The hotel is @ a prime location near from lots of shops and restaurants.. the staff was amazing attended to my requests instantly.. the facilities also are good with various choices of dining & spa service too…
5.0 / 10.0
The hotel is @ a prime location near from lots of shops and restaurants.. the staff was amazing attended to my requests instantly.. the facilities also are good with various choices of dining & spa service too…
2.0 / 10.0
The hotel itself is nice and in a good location, but the rooms, staff and food are terrible.
The rooms have a smoke detector with super bright blinking light which turns your room into a kind of night disco making it impossible to sleep.
Also staff knock on your door at 8 in the morning for a mysterious"room inspection" despite the do not disturb sign being on.
The food from room service and the pool bar are also not great.
2.0 / 10.0
The hotel itself is nice and in a good location, but the rooms, staff and food are terrible.
The rooms have a smoke detector with super bright blinking light which turns your room into a kind of night disco making it impossible to sleep.
Also staff knock on your door at 8 in the morning for a mysterious"room inspection" despite the do not disturb sign being on.
The food from room service and the pool bar are also not great.
5.0 / 10.0
Very beautiful hotel with attentive and friendly staff.
5.0 / 10.0
Very beautiful hotel with attentive and friendly staff.
4.0 / 10.0
Most everything was good especially pool. My big issue was they did not let my wife in the restaurant because of her shoes, our meal was prepaid, I had not seen my wife in 2 weeks. Very bad look for such an expensive hotel. Also staff called my room when do not disturb sign was on an we were asleep. One more thing about blankets are very very thin, they stuff them inside heavy sheets to make them look larger.
4.0 / 10.0
Most everything was good especially pool. My big issue was they did not let my wife in the restaurant because of her shoes, our meal was prepaid, I had not seen my wife in 2 weeks. Very bad look for such an expensive hotel. Also staff called my room when do not disturb sign was on an we were asleep. One more thing about blankets are very very thin, they stuff them inside heavy sheets to make them look larger.
4.0 / 10.0
Nice hotel with fantastic services. The fixtures in the room is a bit dated though. Wasn’t too impressed that the toilet roll holders are covered with stains n beginning to rust. Not what i expect to see under the Shangri-la brands.
4.0 / 10.0
Nice hotel with fantastic services. The fixtures in the room is a bit dated though. Wasn’t too impressed that the toilet roll holders are covered with stains n beginning to rust. Not what i expect to see under the Shangri-la brands.
5.0 / 10.0
It was a relaxing stay to just lay around and do stuff on a restfull mode
5.0 / 10.0
It was a relaxing stay to just lay around and do stuff on a restfull mode
10.0 / 10.0
The staff were so willing to offer assistance
2.0 / 10.0
This was the worst service ive ever had at shangrila and ive stayed at many around the world.
The lobby lounge food has no taste and they took 40 minutes to serve my dad a burger. I told the staff my escabeche had no flavour and the server took it back to the kitchen and told the chef.
Upon check out she didnt even comp it on our bill. The employee at check out had to run to accounting and then find the lobby manager for a refund approval. There has to be a bettet system, because not only was he hassled i also lost 30 minutes travel time to my next destination.
For the free parking, the front desk only gave my dad a green sleep. In order to have free parking we needed a white slip. We were held hostage in the parking lot for another 30 minutes until my dad paid the 500 php fee for not having a white ticket, eventhough we were patrons of the hotel and had a 7k php balance upon check out.
I was so upset, i went back to the front desk and they apologized and refunded the 500 php. Save urself the hassle and just go to the W or the Hyatt. Its not even about the money spent on accomodations, its just a headache having to explain to staff what appropriate customer service is. They just kept saying sorry po thats the way things are. Clearly not because we got the refund.
5.0 / 10.0
Ambience, live music, personal care
5.0 / 10.0
Ambience, live music, personal care
10.0 / 10.0
Staff are very friendly, hospitable, a great attention to details and always there to help.
Best location, very clean, comfortable sleep and most of all the upgrade on the Horizon Club.
Best decision ever, the food, drinks and service is above extraordinary! Applause to the chef with all his bite size servings special. You made my hotel r stay experience a bar higher! Hard to top.
4.0 / 10.0
Amazing hotel, grand building. F&B staff very accommodating. I feel Front desk staff should have the same service mindset as F&B staff.
4.0 / 10.0
Amazing hotel, grand building. F&B staff very accommodating. I feel Front desk staff should have the same service mindset as F&B staff.
2.0 / 10.0
At checking in, I have asked to arrange car drop off for me at a specific time to a place in Makati. The counter staff has “carefully” entered it into the computer and has repeated the time and place to confirm me. However, when I supposed to get the car at that specified time, the concierge staff told me there was no such booking. Luckily the staff could immediately help me arrange it again. In fact, such incident has happened in my last visit.
2.0 / 10.0
At checking in, I have asked to arrange car drop off for me at a specific time to a place in Makati. The counter staff has “carefully” entered it into the computer and has repeated the time and place to confirm me. However, when I supposed to get the car at that specified time, the concierge staff told me there was no such booking. Luckily the staff could immediately help me arrange it again. In fact, such incident has happened in my last visit.
10.0 / 10.0
Staff are very friendly and helpful.
10.0 / 10.0
My comment regarding “Property Condition and Facilities” was due to the condition of the flooring in my room, Room #2719, as there were a few hidden spots of wear and tear including an area as if bleach had spilled on the surface.
10.0 / 10.0
My comment regarding “Property Condition and Facilities” was due to the condition of the flooring in my room, Room #2719, as there were a few hidden spots of wear and tear including an area as if bleach had spilled on the surface.
4.0 / 10.0
The property is aging, there are better options available at this price point. But Shangri La still has that old school charm to it. Recommended for few nights
4.0 / 10.0
The property is aging, there are better options available at this price point. But Shangri La still has that old school charm to it. Recommended for few nights
10.0 / 10.0
Free parking if u have a car. For the nightly rate price though, I wish they will offer free or discounted shuttle to and from airport… food choices and restaurant choices were excellent.
10.0 / 10.0
Free parking if u have a car. For the nightly rate price though, I wish they will offer free or discounted shuttle to and from airport… food choices and restaurant choices were excellent.
5.0 / 10.0
I will continually stay at the Makati Shangri-La. I may return more frequently to Manila because of my experience at this property.
I used to stay at the Intercontinental.
I suggest that they have at least one news channel from USA.
10.0 / 10.0
The staff at Shangri-La, mainly young Filipino men and women, including the drivers of the airport transfers and the Circle Events buffet servers and chefs, do their best to serve the hotel’s customers. Everyone was attentive and responsive to our requests during our stay.
5.0 / 10.0
I will continually stay at the Makati Shangri-La. I may return more frequently to Manila because of my experience at this property.
I used to stay at the Intercontinental.
I suggest that they have at least one news channel from USA.
10.0 / 10.0
The staff at Shangri-La, mainly young Filipino men and women, including the drivers of the airport transfers and the Circle Events buffet servers and chefs, do their best to serve the hotel’s customers. Everyone was attentive and responsive to our requests during our stay.
8.0 / 10.0
Everything at this property was excellent with one exception. The lobby lounge service is hit or miss especially when they get busy or at the end of the night before closing .
The lounge is frequently out of certain wines on the extensive wine list . Instead of noting this on the menu , they ask you to keep choosing until they check the wine cellar and find one in stock . Process is time consuming since cellar is in another location apparently.
Hope the food and beverage manager sees this review.
Otherwise a great property and top shelf location .
10.0 / 10.0
Great hotel
8.0 / 10.0
Everything at this property was excellent with one exception. The lobby lounge service is hit or miss especially when they get busy or at the end of the night before closing .
The lounge is frequently out of certain wines on the extensive wine list . Instead of noting this on the menu , they ask you to keep choosing until they check the wine cellar and find one in stock . Process is time consuming since cellar is in another location apparently.
Hope the food and beverage manager sees this review.
Otherwise a great property and top shelf location .
10.0 / 10.0
Great hotel
10.0 / 10.0
Shangri la never fails… the minute u’re in their driveway.. you are greeted by very friendly staff.. security did a very good job making us feel safe yet not intimidated. We arrived a bit early (1130) because our flight was early and yet. The Front Pffice Manager.. Nardito Borondia… made sure that we are comfortable and able to check usin and accomodate our request for adjoining room! He made sure everything is in order before he left is to hands of the staff in Horizon lounge. It’s nice to know that after our 1st day.. everybody in circles knows us!!! The hotel is also near to Landmark, Greenbelt so shopping is no problem…. I would definitely stay here again!
10.0 / 10.0
Shangri la never fails… the minute u’re in their driveway.. you are greeted by very friendly staff.. security did a very good job making us feel safe yet not intimidated. We arrived a bit early (1130) because our flight was early and yet. The Front Pffice Manager.. Nardito Borondia… made sure that we are comfortable and able to check usin and accomodate our request for adjoining room! He made sure everything is in order before he left is to hands of the staff in Horizon lounge. It’s nice to know that after our 1st day.. everybody in circles knows us!!! The hotel is also near to Landmark, Greenbelt so shopping is no problem…. I would definitely stay here again!
10.0 / 10.0
Staff is attentive
FAQs
How much does this hotel cost compared to others in Pasay?
The average price for a rental in Pasay is R 947 per night. This rental is R 1,750 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Makati Shangri-La, Manila. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Makati Shangri-La, Manila. Enjoy the water!
Is Makati Shangri-La, Manila pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Makati Shangri-La, Manila?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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