Mercure Hotel Aachen Europaplatz
Hotel in Aachen
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Family-friendly Aachen hotel in Aachen-Mitte with a 24-hour business center
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a seasonal outdoor pool.
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of Aachen
Available Rooms
Privilege, Double Room, 1 Double Bed
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room, 1 Double Bed
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 2 Twin Beds
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Twin Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
1.5 / 5.0
Great hotel, stayed for 1 night on way down to Budapest.
Only downside was a blood stain on the pillow !
1.5 / 5.0
Great hotel, stayed for 1 night on way down to Budapest.
Only downside was a blood stain on the pillow !
2.5 / 5.0
Clean rooms nice and friendly staff
2.5 / 5.0
Clean rooms nice and friendly staff
2.5 / 5.0
Very good service and hospitality
2.5 / 5.0
Very good service and hospitality
2.5 / 5.0
Great service with 24/7 front desk. Nice and clean rooms
2.5 / 5.0
Great service with 24/7 front desk. Nice and clean rooms
5.0 / 5.0
The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!
5.0 / 5.0
The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!
1.0 / 5.0
I have been staying at this hotel for many years and get the feeling it’s looking tired now, and needs a makeover. The bed was very hard and not very comfortable.
Biggest issue was the service - tried using the phone to ask reception to book a taxi, phone wasn’t working. Should the cleaning team not check that everything is working in the room? I told the reception staff about the phone but they told me I had to scan a qr code and fill out a request for it to be repaired on some website. I did this, and received an email later that day saying “solved” but with a message saying actually it was not fixed because there were other more urgent issues to be fixed that day. The email mentioned I could ask for a wireless phone if needed but why not just put the wireless phone in the room as a solution? Why make me have to do yet another step to get a resolution to what ultimately was a small and meaningless issue but handled very badly by the hotel. Left a very bad feeling about this hotel and i probably won’t stay here again. Time for a change!
1.0 / 5.0
I have been staying at this hotel for many years and get the feeling it’s looking tired now, and needs a makeover. The bed was very hard and not very comfortable.
Biggest issue was the service - tried using the phone to ask reception to book a taxi, phone wasn’t working. Should the cleaning team not check that everything is working in the room? I told the reception staff about the phone but they told me I had to scan a qr code and fill out a request for it to be repaired on some website. I did this, and received an email later that day saying “solved” but with a message saying actually it was not fixed because there were other more urgent issues to be fixed that day. The email mentioned I could ask for a wireless phone if needed but why not just put the wireless phone in the room as a solution? Why make me have to do yet another step to get a resolution to what ultimately was a small and meaningless issue but handled very badly by the hotel. Left a very bad feeling about this hotel and i probably won’t stay here again. Time for a change!
4.0 / 5.0
Rooms clean and tidy. Great nights sleep. Efficient staff
4.0 / 5.0
Rooms clean and tidy. Great nights sleep. Efficient staff
1.0 / 5.0
Booked the most expensive category = privilege room however even so, cleaners start very noisily cleaning that category at 8 am, shouting at each other across the hallway, vacuuming the hallway etc. There’s obviously no soundproofing on the doors as you could hear everything. Like always at the Mercure’s I’ve stayed at the bathroom smelled of urine. Also hate those coat hangers you can’t take off the rack. I usually don’t stay at the Mercure for all those reasons but made an exception to accommodate a colleague who’s an Accor member, will not be back.
1.0 / 5.0
Booked the most expensive category = privilege room however even so, cleaners start very noisily cleaning that category at 8 am, shouting at each other across the hallway, vacuuming the hallway etc. There’s obviously no soundproofing on the doors as you could hear everything. Like always at the Mercure’s I’ve stayed at the bathroom smelled of urine. Also hate those coat hangers you can’t take off the rack. I usually don’t stay at the Mercure for all those reasons but made an exception to accommodate a colleague who’s an Accor member, will not be back.
2.5 / 5.0
We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
2.5 / 5.0
We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
4.0 / 5.0
Location is convenient
4.0 / 5.0
Location is convenient
4.0 / 5.0
Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.
4.0 / 5.0
Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.
1.5 / 5.0
Comfortable, convenient hotel, what I would expect for this brand. We didn't take breakfast because this was an extra 23 EUR each. Parking was an extra 13 EUR. Easy walk into Aachen for dinner.
1.5 / 5.0
Comfortable, convenient hotel, what I would expect for this brand. We didn't take breakfast because this was an extra 23 EUR each. Parking was an extra 13 EUR. Easy walk into Aachen for dinner.
4.0 / 5.0
Good hotel very good parkingfacilities
4.0 / 5.0
Good hotel very good parkingfacilities
2.5 / 5.0
Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
2.5 / 5.0
Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
5.0 / 5.0
Nice room and bathroom
5.0 / 5.0
Nice room and bathroom
4.0 / 5.0
Clean rooms, fine breakfast facilities, near to the city center.
4.0 / 5.0
Clean rooms, fine breakfast facilities, near to the city center.
2.5 / 5.0
Perfect for business. Very attentive staff, good breakfast and well situated.
2.5 / 5.0
Perfect for business. Very attentive staff, good breakfast and well situated.
5.0 / 5.0
As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.
5.0 / 5.0
As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.
5.0 / 5.0
The perfect hotel.
5.0 / 5.0
The perfect hotel.
5.0 / 5.0
The room was very comfortable. The bed and pillows were just right for a very restful night. The staff were very helpful and the room I stayed in had a one time free minibar service. Breakfast had a good spread of items and well prepared. Overall the hotel exceeded my expectations.
5.0 / 5.0
The room was very comfortable. The bed and pillows were just right for a very restful night. The staff were very helpful and the room I stayed in had a one time free minibar service. Breakfast had a good spread of items and well prepared. Overall the hotel exceeded my expectations.
FAQs
How much does this hotel cost compared to others in Aachen?
The average price for a rental in Aachen is R 1,382 per night. This rental is R 480 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hotel Aachen Europaplatz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Hotel Aachen Europaplatz. Enjoy the water!
Is Mercure Hotel Aachen Europaplatz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Hotel Aachen Europaplatz?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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