As I already told the hotel, everything was fine until I wanted to check out and was ignored by the clerk who was talking on the phone for ten minutes and would not deal with the customer standing right in front of her. If Bonvoy was working, I would have used it to check out, but it wasn't, leaving me to the mercy of an ill-trained desk clerk. I slapped my key on the desk and left. I still don't think she gets the message, and since I didn't receive a reply from management, I don't think they care.

As I already told the hotel, everything was fine until I wanted to check out and was ignored by the clerk who was talking on the phone for ten minutes and would not deal with the customer standing right in front of her. If Bonvoy was working, I would have used it to check out, but it wasn't, leaving me to the mercy of an ill-trained desk clerk. I slapped my key on the desk and left. I still don't think she gets the message, and since I didn't receive a reply from management, I don't think they care.

3 day stay. On day 2 requested a change of towels only 3 separate times and it never happened. The next day we left the DND placard off the door figuring they would come in and clean the room and then change the towels. They did not. When checking out the next day they eventually refunded the cheapest of the three days as compensation.

3 day stay. On day 2 requested a change of towels only 3 separate times and it never happened. The next day we left the DND placard off the door figuring they would come in and clean the room and then change the towels. They did not. When checking out the next day they eventually refunded the cheapest of the three days as compensation.

Great property. Highly recommend

This hotel was very clean and the staff were friendly. The beds were comfortable and my son enjoyed the fitness facility.

Great property. Highly recommend

Great gym!

Great gym!

Nice hotel

Nice hotel

Comfortable

Comfortable

Great breakfast!

Great breakfast!

Very Clean and Friendly

Very Clean and Friendly

clean, convenient, quiet location

clean, convenient, quiet location

considtent

considtent

Hotel was super clean and quiet stuff was very pleasant and professional.

Hotel was super clean and quiet stuff was very pleasant and professional.

Amazing staff!

Amazing staff!

Property was very nice. My son loved the pool. It was a great temperature. The breakfast wasn’t great.

Property was very nice. My son loved the pool. It was a great temperature. The breakfast wasn’t great.

Upon arrival, the front desk greeted and checked us in promptly, provided guidance on hotel, and was very pleasant. The next morning, breakfast service was excellent, with clean seating and serving area's. The options for breakfast were great, catering to everyone. We stayed 2nd floor, near the end stairwells and used those several times during our stay, there were 2 steps that were missing the rubber tread guard. The king room was comfortable and accommodating for a 1 night stay. Mini fridge was convenient, but did have an odor. Though we did not use the pool or gym this trip, both were a decent size, with nice blue towels provided. The back patio was beautiful. Really a highlight of the property that we took advantage of, from the lovely pergolas strung with lights and comfy furniture to lounge, to the bar height seating at the fire pit table, it truly sparked! Would recommend this hotel for long or short term stays.

Upon arrival, the front desk greeted and checked us in promptly, provided guidance on hotel, and was very pleasant. The next morning, breakfast service was excellent, with clean seating and serving area's. The options for breakfast were great, catering to everyone. We stayed 2nd floor, near the end stairwells and used those several times during our stay, there were 2 steps that were missing the rubber tread guard. The king room was comfortable and accommodating for a 1 night stay. Mini fridge was convenient, but did have an odor. Though we did not use the pool or gym this trip, both were a decent size, with nice blue towels provided. The back patio was beautiful. Really a highlight of the property that we took advantage of, from the lovely pergolas strung with lights and comfy furniture to lounge, to the bar height seating at the fire pit table, it truly sparked! Would recommend this hotel for long or short term stays.

Nice

Nice hotel would stay there again

Nice hotel would stay there again