The rooms were not clean at all. It was disgusting, the shower clearly wasn’t cleaned out after the last visit. It has hair, dirt, and some sticky stuff in it. When you shower the tub fills even with the drain open. The room smelled like cigarettes and sweat . The toilet had sticky residue on it. I booked a king bed and they only had a room with 2 double beds. The directions to the room were unclear and the building is a maze!

Clean and Comfortable. Location is excellent from the city, ORD and Skokie. Bar Louie in the facility. Another diner right next door. There is another shopping mall just a short walk across the street. We felt safe. Parking lot is super lit up at night. Shampoo/Conditioner/Body Wash/Lotion/Hand Soap were bottled dispensers on the wall. Room temp was perfect - adjusted by the thermostat on the wall, not the window unit. Bed was comfy, pillows fluffy and sheets clean. Coffee machine was clean and well stocked. Fridge was cold and clean. Lots of space for our luggage. Lots of space to do some work, as well. Shower had good pressure and water heated up quickly. Carpet seemed clean, we always use slippers, like at home. There is a well equipped gift shop, and a couple of vending machines in the lobby. We didnt have breakfast, but it was in Bar Louie, so it may have been good. We definitely will come back whenever we are in town!

When I called to inqurire about the $450 charge on my credit card when I paid for my hotel stay via hotels.com they hung up on me

stairways smelled like smoke. we went in the back way at night but the door handle at the top of the stairs was broken off. we managed to get in by pulling very slowly the nob that remained (luckily, because it was freezing outside and we didn't want to have to walk all the way around). we smelled hints of cigarette in the bathroom. our room was very small and cramped. seemed like the old section. decorations were weirdly placed. it felt more like a side of the highway independent hotel then a holiday inn. the hallway was about 95 degrees and our room heat wouldn't go below 83! we lowered it but it just went back to 83 while we slept, which we barely did between the uncomfortable beds and the heat. blankets and pillows were nice. bathroom was pretty good and everything was very clean. just hot, cramped, and smelled of cigarette.

It was very nice and the price were good too. No complains at all.

The bed was broken and squeaked a lot. The room was not fit for 4 adults . We paid the price for 4 adults .. The room was for 2 people max. The breakfast policy is petty .. we paid for 4 and they allowed 2 adults for BF .. what is the other two supposed to do. How much breakfast can 2 guests eat?

Rooms were so hot no air conditioning in rooms! I was moved twice air conditioning did not work!!!

Rooms were so hot no air conditioning in rooms! I was moved twice air conditioning did not work!!!