Four Points by Sheraton San Rafael Marin County
Hotel in San Rafael, CA
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Family friendly
Map of San Rafael, CA
Available Rooms
Room, 1 King Bed
Beds not specified • 362 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds
Beds not specified • 362 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed
Beds not specified • 370 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Queen Beds
Beds not specified • 370 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 1 King Bed, Patio
Beds not specified • 370 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
1.5 / 5.0
We had to ask for a coffee maker for the room.
1.0 / 5.0
The hotel was not full and they put me in a room overlooking the highway. The room was had noise from the highway and it made it hard to sleep. Very disapointing they put me in such a terrible room when there was plenty of other rooms available.
2.5 / 5.0
Nice place, great staff
2.0 / 5.0
The bed was very uncomfortable. However the staff was excellent and handled everything well
2.0 / 5.0
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
2.0 / 5.0
I had an uncomfortable mix-up at breakfast. We were asked for breakfast "vouchers." I hadn't been given any at check-in, so I didn't know what was up. We showed our key-card but that didn't help. I called the desk and they said it was part of my payment, and she would call the breakfast staff. It was uncomfortable and I didn't understand the run-around.
1.0 / 5.0
Our room needed major attention. Furniture all damaged and scratched. No coffee in the room anymore? Place felt like a dump.
1.0 / 5.0
Our room needed major attention. Furniture all damaged and scratched. No coffee in the room anymore? Place felt like a dump.
2.5 / 5.0
Wonderful, all because of the kind lady at the front desk. We will be staying there soon.
2.5 / 5.0
Wonderful, all because of the kind lady at the front desk. We will be staying there soon.
2.5 / 5.0
Very friendly.
2.5 / 5.0
Very friendly.
2.5 / 5.0
It’s kind of hidden but nice. Clean, quiet, right off the highway and a cross from a shopping center.
2.5 / 5.0
It’s kind of hidden but nice. Clean, quiet, right off the highway and a cross from a shopping center.
2.0 / 5.0
Grounds, lobby and restaurant were great. Rooms, not so much. Outdated and dingy feeling.
2.0 / 5.0
Grounds, lobby and restaurant were great. Rooms, not so much. Outdated and dingy feeling.
1.5 / 5.0
Lightly Updated 70’s 80’s property with rooms surrounding pool. 12 teenagers were throwing a football and yelling in the pool until 9:00 pm making the who pool area unwelcoming. Employees made sure the towel dispenser was full but did noting about the behavior. Our room seemed ok on the surface but we noticed that the toilet had uncleaned dried urine on the back of it. Breakfast room was understaffed and under capacity for the number of guests though the two ladies running it were doing their best. Overall, the property is decent but the management could be better. Also, EV chargers in the parking lot would be welcome.
1.5 / 5.0
Lightly Updated 70’s 80’s property with rooms surrounding pool. 12 teenagers were throwing a football and yelling in the pool until 9:00 pm making the who pool area unwelcoming. Employees made sure the towel dispenser was full but did noting about the behavior. Our room seemed ok on the surface but we noticed that the toilet had uncleaned dried urine on the back of it. Breakfast room was understaffed and under capacity for the number of guests though the two ladies running it were doing their best. Overall, the property is decent but the management could be better. Also, EV chargers in the parking lot would be welcome.
1.5 / 5.0
Was staying out of town for work. After returning to my room at the end of the day I noticed that someone had been in my room and it wasn’t house keeping. The room looked as though someone was trying to find something hidden. I immediately notified the front desk. I waited about 30min before they gave me a new room but not before telling me that they were completely booked. Very unsettling knowing that an unknown person entered my room and looked through it.
1.5 / 5.0
Was staying out of town for work. After returning to my room at the end of the day I noticed that someone had been in my room and it wasn’t house keeping. The room looked as though someone was trying to find something hidden. I immediately notified the front desk. I waited about 30min before they gave me a new room but not before telling me that they were completely booked. Very unsettling knowing that an unknown person entered my room and looked through it.
2.5 / 5.0
Great stay great location great staff
2.5 / 5.0
Great stay great location great staff
2.5 / 5.0
We drive back to stay a second day.
Front desk service was wonderful.
Lobby nice. Rooms good for the price.
Air conditioner and in room refrigerators were extremely loud and I had to turn off to sleep.
2.5 / 5.0
We drive back to stay a second day.
Front desk service was wonderful.
Lobby nice. Rooms good for the price.
Air conditioner and in room refrigerators were extremely loud and I had to turn off to sleep.
2.0 / 5.0
The front desk works were sorta rude. My reservations was a gift paid for by a family member and I was told they had to make sure I had money in order to stay so they took 75 dollars from my checking not telling me that they where gonna take 75 dollars and it bouncing my account. The staff pretty much made me and my boyfriend feel like money makes a person and how dare we be there. The random stranger were kinder just walking by saying hello. The room was clean though the pillows blankets all great very nice clean motel with a lot of nice features. I just think they could have had Better people as staff. Nobody she be defined by size color race religion or financial status. To me that is cruel and ignorant. Sorry not sorry I’m being honest. They guest where kind and friendly though 😊
2.0 / 5.0
The front desk works were sorta rude. My reservations was a gift paid for by a family member and I was told they had to make sure I had money in order to stay so they took 75 dollars from my checking not telling me that they where gonna take 75 dollars and it bouncing my account. The staff pretty much made me and my boyfriend feel like money makes a person and how dare we be there. The random stranger were kinder just walking by saying hello. The room was clean though the pillows blankets all great very nice clean motel with a lot of nice features. I just think they could have had Better people as staff. Nobody she be defined by size color race religion or financial status. To me that is cruel and ignorant. Sorry not sorry I’m being honest. They guest where kind and friendly though 😊
4.0 / 5.0
Overall, a nice property. I especially liked the gym, pool and dining areas. It was clean, safe and walkable to a nearby strip mall with dining and shopping options. I didn't like the loud air conditioner that kept turning on and off every few minutes. Also, the TV advertised free Max, but it didn't work.
5.0 / 5.0
The staff are nice and accommodating.
5.0 / 5.0
The coffee in the lobby in the mornings was excellent! The room was quiet and the bed very comfortable.
1.0 / 5.0
After traveling all day I booked this hotel last minute without reading the reviews. My mistake! I figured Four Seasons to be reputable hotel with friendly staff. We arrived after 9 pm. Hotel was nice and we quickly went to bed. Awake at 5am to shower and get ready to leave before rush hour traffic only to find we had no hot water in shower. When we told front desk personnel he didn’t have any concern and told me I would receive a receipt via email. When I asked about compensation for the inconvenience he took my number and said the manager would call me. After leaving I contacted Hotels.com who contacted the hotel also. The hotel told Hotels.com to file a complaint via email and they would be contacted in 3 days. I understand that things happen but be apologetic. After leaving I read reviews only to find out this has been going on for months! Why can this not be fixed! Lesson learned! Always read the reviews!
1.0 / 5.0
After traveling all day I booked this hotel last minute without reading the reviews. My mistake! I figured Four Seasons to be reputable hotel with friendly staff. We arrived after 9 pm. Hotel was nice and we quickly went to bed. Awake at 5am to shower and get ready to leave before rush hour traffic only to find we had no hot water in shower. When we told front desk personnel he didn’t have any concern and told me I would receive a receipt via email. When I asked about compensation for the inconvenience he took my number and said the manager would call me. After leaving I contacted Hotels.com who contacted the hotel also. The hotel told Hotels.com to file a complaint via email and they would be contacted in 3 days. I understand that things happen but be apologetic. After leaving I read reviews only to find out this has been going on for months! Why can this not be fixed! Lesson learned! Always read the reviews!
2.0 / 5.0
Stay was good. Air conditioning in the room never got the temp below the mid 70’s. There was a drawer on the dresser and night stand that would fully open and would not stay closed. We wedged something in the drawers to keep them shut. Overall the hotel was quiet and the breakfast buffet was delicious. Staff was helpful and friendly and the pool area was clean and well maintained.
1.0 / 5.0
Requested a room, didn’t get my request. Went to turn on tv, wasn’t working. Had a shower and the water didn’t drain so stood in my own dirty water! Not impressed and won’t be back!
2.0 / 5.0
Stay was good. Air conditioning in the room never got the temp below the mid 70’s. There was a drawer on the dresser and night stand that would fully open and would not stay closed. We wedged something in the drawers to keep them shut. Overall the hotel was quiet and the breakfast buffet was delicious. Staff was helpful and friendly and the pool area was clean and well maintained.
2.5 / 5.0
Lovely property. The only issue was that our room smelled like it was once a smoking room. We didn't complain because we were only there a short time.
Would stay there again, but would make sure the room was smoke free.
2.5 / 5.0
Lovely property. The only issue was that our room smelled like it was once a smoking room. We didn't complain because we were only there a short time.
Would stay there again, but would make sure the room was smoke free.
5.0 / 5.0
Nice spot close to San Francisco. Great breakfast too.
4.0 / 5.0
I stay here often to avoid the long commute for work. The property is older, but maintained well.
3.0 / 5.0
My bikes were stolen from off my bike rack that was on my truck and locked. We parked under the security cameras. They didn't give us a chance to bring them inside and didn't have a bike rack in front to lock them up. They broke our bike rack because the lock we had was guaranteed that they couldn't cut through, so they broke the bike rack to and took them with the lock attached. When we informed the front desk, they didn't seem to concerned. When we asked for the video for the police department they said they would return my call and never did. When I called several times to find out where my video, they finally told me that they couldn't release the video to me but will to the police department. This took them 3 days to tell me instead of letting me know that same day so the police department could have got the video sooner. This happened on September 2, 2024 and it is September 7th and they still haven't released my video. Also, when we called for housekeeping and the front desk from the phone in our room, they never answered. It was either busy or it went to voicemail. My husband had to call the hotel number on his cell phone in order to get a hold of them.
3.0 / 5.0
I enjoyed my stay but I expected a little more with the amenities. I feel like it was clean but it could have been cleaner. Hopefully I’ll be able to book another room sometime in the future and receive a better experience.
FAQs
How much does this hotel cost compared to others in San Rafael?
The average price for a rental in San Rafael is R 4,394 per night. This rental is R 1,840 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton San Rafael Marin County. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton San Rafael Marin County. Enjoy the water!
Is Four Points by Sheraton San Rafael Marin County pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton San Rafael Marin County?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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