Hotel Mercure Oostende
Hotel in Ostend
2 guests · 1 bedroom · 1 bath
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Eco-certified Ostend hotel in Ostend City Centre with a 24-hour front desk
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
A restaurant, a bar/lounge, and 24-hour room service are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
TV
Map of Ostend
Available Rooms
Superior Room, 1 Double Bed, City View
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Classic Room (Cosy, 1 double bed)
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Room, 2 Twin Beds, City View
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Double Room, 1 Double or 2 Twin Beds
Beds not specified • 194 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
5.0
Everything is great
5.0
Everything is great
4.0
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
4.0
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
2.5
Convenient and comfortable. Would stay again.
2.5
Convenient and comfortable. Would stay again.
2.5
Excellent bedding and internet connection for business . Good location
Parking outside the hotel and underground for a fee if needed
2.5
Excellent bedding and internet connection for business . Good location
Parking outside the hotel and underground for a fee if needed
2.5
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
2.5
Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
2.5
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental.
I’d stay again m. Parking is under ground 25 euros in public park.
2.5
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental.
I’d stay again m. Parking is under ground 25 euros in public park.
5.0
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
5.0
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
2.0
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
2.0
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
2.5
Nice hotel in the city center and close to the beach. Great service and staff at the reception. Breakfast is good and served from early morning.
2.5
Nice hotel in the city center and close to the beach. Great service and staff at the reception. Breakfast is good and served from early morning.
1.0
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
1.0
A reasonable city centre hotel but overshadowed by the extremely small rooms especially as we paid to upgrade to a Privelege room.
2.0
Rooms are tiny and weren't the cleanist..
Staff were friendly and location was great
2.0
Rooms are tiny and weren't the cleanist..
Staff were friendly and location was great
2.5
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
2.5
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
5.0
great very helpful staff always nice and smiling, they were geat please tell them.
best
Steve
5.0
great very helpful staff always nice and smiling, they were geat please tell them.
best
Steve
5.0
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
5.0
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
5.0
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
5.0
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
2.5
Great hotel and good location.
2.5
Great hotel and good location.
2.0
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
2.0
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
2.5
Perfect location for the town and beach at a great price
5.0
Was Nice hotel with good breakfast and friendly staff. It was clean and tidy. I would recommend it for a short stay as small room but good enough for a few nights. Might get bigger rooms if asked. Unsure about other rooms.
5.0
Was Nice hotel with good breakfast and friendly staff. It was clean and tidy. I would recommend it for a short stay as small room but good enough for a few nights. Might get bigger rooms if asked. Unsure about other rooms.
1.0
Do not stay here! Lying Managers and staff. Hotel staff violating guest privacy in the night without consent
The manager complained that our phone alarm was ringing throughout the night. My husband asked him the following question; “Are you sure the sound was coming from our room?”
Manager replied, “the receptionist called your room, there was no answer. He also came to your room in the night and saw you all sleeping, he saw your phone alarm ringing in your room”. The manager could not say what time the receptionist came into our room.
My breasts were exposed in the night as I was feeding my baby in my sleep. The staff have seen my exposed breasts!! The staff at the hotel violated our privacy and entered our room without our consent.
After getting expedia involved to raise the concern, the hotel manager denied anyone ever entering our room. Expedia have a record of the conversation that took place between them. Expedia emailed me confirming that the hotel manager denied anyone entering our room.
After Expedia pressed the matter further, the hotel FINALLY admitted that hotel staff had entered our room! Hence, they have seen my exposed breasts! No apology has been given regarding this!
The hotel avoided Expedia when confronting their misconduct. The manager clearly knows he is in the fault and is avoiding this. He has lied and has not admitted to lying to us. Expedia acknowledged the unprofessional behaviour of the hotel manager.
1.0
Do not stay here! Lying Managers and staff. Hotel staff violating guest privacy in the night without consent
The manager complained that our phone alarm was ringing throughout the night. My husband asked him the following question; “Are you sure the sound was coming from our room?”
Manager replied, “the receptionist called your room, there was no answer. He also came to your room in the night and saw you all sleeping, he saw your phone alarm ringing in your room”. The manager could not say what time the receptionist came into our room.
My breasts were exposed in the night as I was feeding my baby in my sleep. The staff have seen my exposed breasts!! The staff at the hotel violated our privacy and entered our room without our consent.
After getting expedia involved to raise the concern, the hotel manager denied anyone ever entering our room. Expedia have a record of the conversation that took place between them. Expedia emailed me confirming that the hotel manager denied anyone entering our room.
After Expedia pressed the matter further, the hotel FINALLY admitted that hotel staff had entered our room! Hence, they have seen my exposed breasts! No apology has been given regarding this!
The hotel avoided Expedia when confronting their misconduct. The manager clearly knows he is in the fault and is avoiding this. He has lied and has not admitted to lying to us. Expedia acknowledged the unprofessional behaviour of the hotel manager.
5.0
From our arrival to our departure, we were looked after in a first class manner.
FAQs
How much does this hotel cost compared to others in Ostend?
The average price for a rental in Ostend is R 2,270 per night. This rental is R 169 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Mercure Oostende. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Mercure Oostende pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Mercure Oostende?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and tv.
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