The staff are very polite, breakfast buffet not as good compare to other hotel buffet I been to . Overall we have a pleasant stay.

The staff are very polite, breakfast buffet not as good compare to other hotel buffet I been to . Overall we have a pleasant stay.

The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...

The staffs are really friendly and accommodating and customer service oriented. The room is also great. I guess they can improve on providing bathrobes and additional towels for their rooms with jacuzzi or bathtub. I just have some concern on the parking of personal vehicle, it is far from the entrance or lobby and does not smell nice...

This was our first time at Princessa Garden. This was a family vacation pool access for 5 days. The resort made it very easy to book tours on site. They also booked off site dinner with transportation. Some wonderful amenities included room water, large pool, kids pool with water play area, game room, darts, karaoke room, miniature golf and kids play area in doors. The staff was extremely helpful, in my opinion the best in all my travels. The resort offered happy hour from 12 to 6 pm. Only negatives: our room was good for 4, with only 2 adult and a 8 yr old we were charged 250 pesos a night to have a sheet and blanket for the sofa bed, breakfast buffet today ran out of food by 8 am and would only have minimal amount in the serving tray. Breakfast was good for 2 only with 600 peso charge for child. Overall we were still very happy and will stay here again.

This was our first time at Princessa Garden. This was a family vacation pool access for 5 days. The resort made it very easy to book tours on site. They also booked off site dinner with transportation. Some wonderful amenities included room water, large pool, kids pool with water play area, game room, darts, karaoke room, miniature golf and kids play area in doors. The staff was extremely helpful, in my opinion the best in all my travels. The resort offered happy hour from 12 to 6 pm. Only negatives: our room was good for 4, with only 2 adult and a 8 yr old we were charged 250 pesos a night to have a sheet and blanket for the sofa bed, breakfast buffet today ran out of food by 8 am and would only have minimal amount in the serving tray. Breakfast was good for 2 only with 600 peso charge for child. Overall we were still very happy and will stay here again.

The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great

The overall experience was great. I did have an issue during check out but I am not going to lower my 5 star rating because of it. I know they are just doing their jobs. Upon checking, they wanted housekeeping to check the room and clear it before we left. It’s a customary thing just to make sure we did not leave anything, etc. I have stayed at two previous hotels in Palawan prior to this and they were quick! This hotel? Not so much. They told me I had to wait 5 minutes which I did. 5 minutes turned to 10 and so on. I had a flight to catch and needed to drop off my rental car so it would be cutting it close. I have mentioned this to the front desk receptionist MANY times and they keep telling me 1 more minute. Well 1 turned to 2,3,4,5 that I was worrying about my flight (missing this flight means I would miss my connecting which only leaves once a day) She had no remorse or a sense of urgency so I told them I needed to go. I had enough and I walked out to a point they told the bellman to chase after me! Nope!!!! I am leaving unless you want to pay for my business class seats and an overnight hotel. That was the only issue. Again, not downgrading my rating as everything else was great

Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.

Property was average. Upset about Expedia overcharging on off season for the water villa and it was not what we expected. The water around it was dirty and smelly due to dirty mangroves with stagnant water. We didn’t swim in the area. We tried to get a partial refund but the hotel manager avoided us and would not speak to us. Shame in Expedia for marking this place up. Locals paid for same villa $250 US dollars a night and we paid $650.

The largest pool in town Top restaurant Breakfast is exzellent.

The largest pool in town Top restaurant Breakfast is exzellent.

Awesome

Awesome

The food was fantastic

The food was fantastic

Stayed for three days before heading out diving in Tubbataha reef. Large property, great pool, with good service, dining, and rooms.

Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).

Half of everything's under construction. Place doesnt look kept up, food is terrible and has no flavor. I was given a 3-cheese grilled panini with no cheese and was expected to pay until i pointed out there was no cheese. The burger is essentially lumpia meat, yes with carrots and onions. The pizza sauce tastes like paste, they serve wings with that same sauce and no others available. Just order Grab. I booked the water villa for $500 a night, which is very expensive in the Philippines and the view was dirty. Volleyball area is run down, internet was slow and choppy so forget about checking your bank, doing work or attempting to log in to ANY secure network. I couldnt even login to my google TV. I was told it was the provider's fault. For a resort, there was nothing to do so we rented a motorcycle and went island hopping. Only good part was there was a business convention here so i was only able to book one night (place isnt huge).

Second time here and staff and facilities are excellent!

Excellent

Excellent

Perfect little break, amazing rooms and pool and amenities, great staff, super friendly and fun if you give them half a chance to be. I will be back again.

Perfect little break, amazing rooms and pool and amenities, great staff, super friendly and fun if you give them half a chance to be. I will be back again.

The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour

The staff are all excellent. The food in the restaurant was for the most part excellent. Pasta seems to be their specialty. Caesar salad was great Watch out for the entry into the pool its extremely slippery, and despite warning people we saw many people take hard falls in shallow water. The locals say this is the best facility in Puerto Princesa. Honda Bay was the best tour

All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.

All inclusive resort with everything a traveler needs in one place. Very friendly workers above and beyond service provided. The food was delicious and the entertainment, pool, room, view, & sandbar were amazing. If I can afford to, I would go back again. I will definitely recommend to my family and friends.

Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.

Beautiful Property nice swimming pools nice atmosphere. Great service. Nice rooms not a very good selection of food.

The hotel is not bad but it needs to renovated, there are a beautiful fish swimming nearby. There is a free shuttle to the airport, and an extra building is building up. But the accommodation is expensive a little bit.

The hotel is not bad but it needs to renovated, there are a beautiful fish swimming nearby. There is a free shuttle to the airport, and an extra building is building up. But the accommodation is expensive a little bit.