Crowne Plaza Toluca Lancaster, an IHG Hotel

Restaurant
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
8.8
Outstanding(240 Reviews)

Hotel in Toluca

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Internet / Wifi, Parking and more

About this hotel

Hotel in Toluca with a full-service spa and area shuttle service
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour health club and a sauna.

Amenities

Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa

Map of Toluca

Available Rooms

Standard Room

Beds not specified • 215 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Master Suite

Beds not specified • 258 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Junior Suite, 1 King Bed

Beds not specified • 237 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 Bedroom

Beds not specified • 215 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Room, 1 King Bed

Beds not specified • 237 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
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Reviews

8.8
Outstanding(240 Reviews)
4.0
Mar 2024
Nice big room. Comfortable.
4.0
Mar 2024
Nice big room. Comfortable.
6.0
Feb 2024
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
6.0
Feb 2024
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
2.0
Jan 2024
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
2.0
Jan 2024
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
10.0
Sep 2023
Price, location and condition, very convenient. Thank you
10.0
Sep 2023
Price, location and condition, very convenient. Thank you

FAQs

How much does this hotel cost compared to others in Toluca?

The average price for a rental in Toluca is R 1,180 per night. This rental is R 590 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Toluca Lancaster, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Crowne Plaza Toluca Lancaster, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crowne Plaza Toluca Lancaster, an IHG Hotel?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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