The staff was extremely professional patient and caring. The best hotel and service we enjoyed in a long time.

Everything was perfect! Everybody was friendly and very helpful! Nothing to add. :)

The staff was extremely professional patient and caring. The best hotel and service we enjoyed in a long time.

Everything was perfect! Everybody was friendly and very helpful! Nothing to add. :)

We loved mostly everything about this hotel/our room (1 Bedroom Suite - Suite #1301) and would definitely stay there again in the future. The reception, dining hall, and cleaning staff were very polite and professional. The hotel is in a prime location right next to the Kayseri Forum Shopping Mall. Our room was spacious and very clean. The breakfast buffet was very good and had lots of options. I especially liked the avacado toast which can be ordered (at no charge) from the Ala carte menu. Depending on the time of day, parking can be a huge hassle. There is a large parking lot behind the hotel but if you try parking in the afternoon, it can be VERY challenging to find a space due to its location downtown and it being next to the shopping mall. The hotel has valet service available but you may have to wait quite a bit to have your car brought to you if there are others in front of you as we experienced. Hotels.com states "some free mini-bar items" but other than two bottles of water and some coffee pods/tea bags, there was no mini bar. We liked that our room had two bathrooms but the clear glass door to the main bathroom with a direct view into the shower was an odd design choice. Anyone walking by (such as a child) can easily see into the bathroom while one is showering. The private changing room was a nice feature in this room type. A softer mattress wouldve been more preferable but was not overly uncomfortable. All in all, we had a really great stay.

We loved mostly everything about this hotel/our room (1 Bedroom Suite - Suite #1301) and would definitely stay there again in the future. The reception, dining hall, and cleaning staff were very polite and professional. The hotel is in a prime location right next to the Kayseri Forum Shopping Mall. Our room was spacious and very clean. The breakfast buffet was very good and had lots of options. I especially liked the avacado toast which can be ordered (at no charge) from the Ala carte menu. Depending on the time of day, parking can be a huge hassle. There is a large parking lot behind the hotel but if you try parking in the afternoon, it can be VERY challenging to find a space due to its location downtown and it being next to the shopping mall. The hotel has valet service available but you may have to wait quite a bit to have your car brought to you if there are others in front of you as we experienced. Hotels.com states "some free mini-bar items" but other than two bottles of water and some coffee pods/tea bags, there was no mini bar. We liked that our room had two bathrooms but the clear glass door to the main bathroom with a direct view into the shower was an odd design choice. Anyone walking by (such as a child) can easily see into the bathroom while one is showering. The private changing room was a nice feature in this room type. A softer mattress wouldve been more preferable but was not overly uncomfortable. All in all, we had a really great stay.

Will not stay there again

Will not stay there again