Best Western Roanoke Inn & Suites
Hotel in Flower Mound, TX
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Roanoke with free breakfast and a fitness center
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Roanoke Inn & Suites offers 58 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
An outdoor pool, a fitness center, and a spa tub are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Roanoke Inn & Suites offers 58 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
Gym or Fitness Center
Map of Flower Mound, TX
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Jetted Tub
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
10.0
Great spot to stop on the way home from
Vacation.
6.0
The breakfast was not good at all.
4.0
It was a decent hotel with a decent breakfast. We stayed one night on our way to Colorado and it was sufficient for what we needed.
4.0
It was a decent hotel with a decent breakfast. We stayed one night on our way to Colorado and it was sufficient for what we needed.
2.0
Dead bugs in bathroom, shower valve couldn’t be turned off so water spray all over the floor, pool closed. Had to ring bell multiple times to talk to front desk. Not impressed at all with this hotel for a best western. Extremely disappointing.
2.0
Dead bugs in bathroom, shower valve couldn’t be turned off so water spray all over the floor, pool closed. Had to ring bell multiple times to talk to front desk. Not impressed at all with this hotel for a best western. Extremely disappointing.
2.0
For starters we drove 1000 miles to get to our destination and as soon as we get to our room, the tv doesn’t work so we call the front desk. Their solution, because it was 6:30-7:00 pm, was to wait until the next day to get a technician. No offer to move us into a different room until I spoke up and questioned this. We get to the new room and our bed had a huge yellow stain on the foot of the bed, big bugs on the floor, only 1of the 2 light fixtures in the bathroom were working simply due to a burnt lightbulb, mold on the underneath side, of the plating in the bathtub , just under the handle that turns the water on, went to the pool area and the only two lounge chairs they offered were broken and old, the landscaping around the pool was a joke. They had a landscaper doing some trimming around said pool area and the shrubs were so overgrown on the inside of the pool area because they only worried about how it all looked from the outside, not what the paying guests actually get, it was obvious there was no cleaning up of sticks and debris along the fence line, inside the pool area as it had been building up for quite some time. The air conditioner sucked because you literally had to crank it down to 60 degrees to even remotely be comfortable. Probably one of the worst hotel stays I’ve had in many, many years sadly. Should have just spent a little extra money for the better rooms. Guess we’ll know better next time and to warn our friends and family so they don’t mess up too!!
2.0
For starters we drove 1000 miles to get to our destination and as soon as we get to our room, the tv doesn’t work so we call the front desk. Their solution, because it was 6:30-7:00 pm, was to wait until the next day to get a technician. No offer to move us into a different room until I spoke up and questioned this. We get to the new room and our bed had a huge yellow stain on the foot of the bed, big bugs on the floor, only 1of the 2 light fixtures in the bathroom were working simply due to a burnt lightbulb, mold on the underneath side, of the plating in the bathtub , just under the handle that turns the water on, went to the pool area and the only two lounge chairs they offered were broken and old, the landscaping around the pool was a joke. They had a landscaper doing some trimming around said pool area and the shrubs were so overgrown on the inside of the pool area because they only worried about how it all looked from the outside, not what the paying guests actually get, it was obvious there was no cleaning up of sticks and debris along the fence line, inside the pool area as it had been building up for quite some time. The air conditioner sucked because you literally had to crank it down to 60 degrees to even remotely be comfortable. Probably one of the worst hotel stays I’ve had in many, many years sadly. Should have just spent a little extra money for the better rooms. Guess we’ll know better next time and to warn our friends and family so they don’t mess up too!!
1.0
Worn out property and extremely unprofessional staff. VERY INTIMIDATING environment for a lone traveling female.
1.0
Worn out property and extremely unprofessional staff. VERY INTIMIDATING environment for a lone traveling female.
8.0
I liked everything about this place, except the breakfast was nothing exceptional.
So easy access to major highway, yet far enough away so as not to hear the traffic,
I would definitely stay here again if ever back in this neck of the woods. The young man that checked me in was friendly and helpful.
8.0
I liked everything about this place, except the breakfast was nothing exceptional.
So easy access to major highway, yet far enough away so as not to hear the traffic,
I would definitely stay here again if ever back in this neck of the woods. The young man that checked me in was friendly and helpful.
4.0
Upon entrance to our room there was a live cockroach in the toilet
4.0
Upon entrance to our room there was a live cockroach in the toilet
2.0
When we first arrived, the man at the front desk was very rude to me. I asked what time the pool close and he said 8 o’clock and he said if I want to use the pool, he hast to open it for me. The pool had closed signs on it. The pool was disgusting when me and my children went to swim all the chairs were broken, there was containers of disgusting water sitting on both sides of the pool we went to our room. Our room was Mediocre. The fire alarm was hanging from the ceiling the Internet was not working and at two in the morning me and my children woke up from being bitten up. I turn my light on in my room, and there was a bug on my pillow. I took a picture of it and I went down to, the front desk the lady that was working the night shift was probably the only good thing about this whole experience. I showed her the picture and she immediately moved me and my kids to another room the next morning we recovered we try to shower and there was more bugs in the shower in the room I went downstairs to check out and talk to the people that were at the front desk. It was two men were both very extremely rude to me to hear what I had to say. I showed them the pictures of the bugs and they called me a liar and said that they don’t get complaints like that. They were dismissive of me I asked for the supervisors number and they would not give it to me. I asked if they could call their supervisor and they refused and they said that they don’t do refunds and they don’t care. Horrible
2.0
When we first arrived, the man at the front desk was very rude to me. I asked what time the pool close and he said 8 o’clock and he said if I want to use the pool, he hast to open it for me. The pool had closed signs on it. The pool was disgusting when me and my children went to swim all the chairs were broken, there was containers of disgusting water sitting on both sides of the pool we went to our room. Our room was Mediocre. The fire alarm was hanging from the ceiling the Internet was not working and at two in the morning me and my children woke up from being bitten up. I turn my light on in my room, and there was a bug on my pillow. I took a picture of it and I went down to, the front desk the lady that was working the night shift was probably the only good thing about this whole experience. I showed her the picture and she immediately moved me and my kids to another room the next morning we recovered we try to shower and there was more bugs in the shower in the room I went downstairs to check out and talk to the people that were at the front desk. It was two men were both very extremely rude to me to hear what I had to say. I showed them the pictures of the bugs and they called me a liar and said that they don’t get complaints like that. They were dismissive of me I asked for the supervisors number and they would not give it to me. I asked if they could call their supervisor and they refused and they said that they don’t do refunds and they don’t care. Horrible
4.0
Location was great. Felt safe, but the condition of the building was poor and smelled old.
4.0
Location was great. Felt safe, but the condition of the building was poor and smelled old.
2.0
First, the check in person told us the pool was closed at check in. When I tried to explain it was the reason why I booked here and that I would cancel if it was closed, he told me he could opened for us. So the whole pool closed sign was a lie. The whole place is renovated...sure but you can really tell by the odd and old things left behind and that are very visible. The whole place needs a really good clean and needs to be kept up too. My room was ok....until I took a shower. Both towels were visible used and dirty. Make up was smeared and hair was on them. Literally used from last people, picked up, folded and put as clean to be used. The shower curtain has mold and bathtub has a ring of green mold around. Leaking faucet. And I could add more and more. Please stay away. Put your money else where. This place isnt even cheap to begin with. Will not stay here ever again.
2.0
First, the check in person told us the pool was closed at check in. When I tried to explain it was the reason why I booked here and that I would cancel if it was closed, he told me he could opened for us. So the whole pool closed sign was a lie. The whole place is renovated...sure but you can really tell by the odd and old things left behind and that are very visible. The whole place needs a really good clean and needs to be kept up too. My room was ok....until I took a shower. Both towels were visible used and dirty. Make up was smeared and hair was on them. Literally used from last people, picked up, folded and put as clean to be used. The shower curtain has mold and bathtub has a ring of green mold around. Leaking faucet. And I could add more and more. Please stay away. Put your money else where. This place isnt even cheap to begin with. Will not stay here ever again.
4.0
It was dirty and very outdated. The bedding was old and minimal.
4.0
It was dirty and very outdated. The bedding was old and minimal.
2.0
Shower would not turn off. Could not use the tub due to the plunger on shower being rusted up. We had to listen to running water non stop!
2.0
Shower would not turn off. Could not use the tub due to the plunger on shower being rusted up. We had to listen to running water non stop!
1.0
Arrived to find the clerk and his friends playing and talking shoeless in the lobby.
Was assigned a room. Being tired and late we went up to eat take out first. The room smelled like cigarettes and cologne. Lots of cologne. Turned the ac on high, vent fan on and even made some coffees to try and mask it. Finally couldn’t stand it any longer and went down to request a new room. Clerk almost argued that the smell was the Chicfila I had brought in, yes because that smells exactly like 6 gallons of store brand cologne. Was given another room that now had a direct spot light pointed in the window that kept me up all night but didn’t want to deal w the jerk at the desk.
Room did not have sheets for the sleeper sofa either. Room felt dirty and old with water stained ceiling and rusty shower curtain rod and sink that wouldn’t drain and toilet that had to be flushed 4 times just to flush away urine.
That picture is of 430 am!
1.0
Arrived to find the clerk and his friends playing and talking shoeless in the lobby.
Was assigned a room. Being tired and late we went up to eat take out first. The room smelled like cigarettes and cologne. Lots of cologne. Turned the ac on high, vent fan on and even made some coffees to try and mask it. Finally couldn’t stand it any longer and went down to request a new room. Clerk almost argued that the smell was the Chicfila I had brought in, yes because that smells exactly like 6 gallons of store brand cologne. Was given another room that now had a direct spot light pointed in the window that kept me up all night but didn’t want to deal w the jerk at the desk.
Room did not have sheets for the sleeper sofa either. Room felt dirty and old with water stained ceiling and rusty shower curtain rod and sink that wouldn’t drain and toilet that had to be flushed 4 times just to flush away urine.
That picture is of 430 am!
4.0
It was good but the bed was like sleeping on the floor.
4.0
It was good but the bed was like sleeping on the floor.
1.0
We had much higher expectations since this BW was rated well on hotels.com, but the bed was very uncomfortable, the pillows on a king bed were 1/3 the size of a normal king pillow, the toilet handle had to be held down for 10 seconds to flush, and the shower handle was broken. It was clean but that’s the bare minimum expectation for any hotel. You can get a better bang for your buck elsewhere.
1.0
We had much higher expectations since this BW was rated well on hotels.com, but the bed was very uncomfortable, the pillows on a king bed were 1/3 the size of a normal king pillow, the toilet handle had to be held down for 10 seconds to flush, and the shower handle was broken. It was clean but that’s the bare minimum expectation for any hotel. You can get a better bang for your buck elsewhere.
10.0
I really enjoyed it, It was clean and everything was perfect
8.0
Only complaint was I couldn't get coffee in the evening
8.0
Only complaint was I couldn't get coffee in the evening
10.0
Nice place, good breakfast options.
10.0
Nice place, good breakfast options.
10.0
I really enjoyed it, It was clean and everything was perfect
8.0
This property met our needs.
8.0
This property met our needs.
3.0
This was a not so memorable stay. We were staying because it helped to get where we were going. Not the racetrack. The price was spiked the day before racetrack activities. We found it difficult to believe it was in the Best Western tradition.
3.0
This was a not so memorable stay. We were staying because it helped to get where we were going. Not the racetrack. The price was spiked the day before racetrack activities. We found it difficult to believe it was in the Best Western tradition.
FAQs
How much does this hotel cost compared to others in Flower Mound?
The average price for a rental in Flower Mound is R 4,427 per night. This rental is R 2,709 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Roanoke Inn & Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Roanoke Inn & Suites. Enjoy the water!
Is Best Western Roanoke Inn & Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Roanoke Inn & Suites?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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