The Riverside Hotel
Hotel in Durban
2 guests · 1 bedroom · 1 bath
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Beach hotel with outdoor pool, near Durban Beach
At The Riverside Hotel, hit the nearby beach, dine onsite at Riverside Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges.
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a health club.
At The Riverside Hotel, hit the nearby beach, dine onsite at Riverside Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges.
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.
This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a health club.
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Durban
Available Rooms
Deluxe Double Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Family Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Standard Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Triple Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
0.5 / 5.0
They have a rat problem and way too noisy in the evening.
They rates ate the power cable that caused all the plugs to be down in the room.
The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
0.5 / 5.0
They have a rat problem and way too noisy in the evening.
They rates ate the power cable that caused all the plugs to be down in the room.
The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
5.0 / 5.0
All good
5.0 / 5.0
All good
2.0 / 5.0
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
2.0 / 5.0
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
2.0 / 5.0
Requested room with separate room, given room with shower in bath.
Water covering floor due to leaking fridge, which had a foot pad missing.
Water in bathroom was luke warm when on maximum heat.
2.0 / 5.0
Requested room with separate room, given room with shower in bath.
Water covering floor due to leaking fridge, which had a foot pad missing.
Water in bathroom was luke warm when on maximum heat.
2.5 / 5.0
Was a good stay overall
2.5 / 5.0
Was a good stay overall
1.5 / 5.0
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel.
Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled.
I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room.
This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
1.5 / 5.0
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel.
Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled.
I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room.
This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
2.0 / 5.0
The accommodation was comfortable, central location, quiet with professional staff.
Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
2.0 / 5.0
The accommodation was comfortable, central location, quiet with professional staff.
Only issue was the shower being in the narrow bath, and then leaked water onto the floor.
2.0 / 5.0
Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons
1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels
2. Extra bath towels were not available as they were all in the dryer. Really?
3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day.
4. Hand towels were not replenished with 2, only 1.
5. Bath towelling mat was never replenished for 2 of my 3 night stay.
2.0 / 5.0
Ive stayed at this hotel several times and experienced no issues before. This stay however was unsatisfactory for the following reasons
1. Only 2 pool towels were available when I requested 4. The pool was not full so where was the balance of the pool towels.. I stayed here during peak in December 2020 and there was no shortage of pool towels
2. Extra bath towels were not available as they were all in the dryer. Really?
3. The carpet was not properly vacuumed.. Dirt from previous day was still at the same spot the ffg day.
4. Hand towels were not replenished with 2, only 1.
5. Bath towelling mat was never replenished for 2 of my 3 night stay.
2.5 / 5.0
Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
2.5 / 5.0
Overall a very pleasing breakaway from stressful and busy days.. Lovely view of the Blue lagoon area, the City skyline. Beauty of nature can also be enjoyed, many birds nestle in the trees on site. Clean, comfortable and convenient room, facilities were adequate, could possibly offer more options on TV.
1.5 / 5.0
The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
1.5 / 5.0
The place is beautiful but some of your staff member’s have terrible people’s skills and attitude.
2.0 / 5.0
I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
2.0 / 5.0
I was initially made to wait and hour and a half when I was strangely told that my booking could not be found and that they did not have anymore rooms available. The irony is that the money had been taken from my account before my arrival but yet my booking was said to not have been done against it. After raising it sharply with their receptionist, they finally relented and found a room for us, which to my relief after the initial consternation. I was just disappointed that they did not put bottled water in our room even after alerting house keeping that they had forgotten to give us still water
2.5 / 5.0
Amazing place
2.5 / 5.0
Amazing place
4.0 / 5.0
Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
4.0 / 5.0
Great location, beach, restaurants, activities only a few minutes away by car. Breakfast has hot and cold options however it was basically the same items for the 5 days so we were tired of it by the 3rd day. Did the friday happy hour at the bar it is 50% off drinks excluding cocktails the live music a singer who was ok. Room although small has all you need and was clean. There is a popular spot next door I didn't go but the parking area was always full because of their patrons so thats night time entertainment at your door step.
5.0 / 5.0
We had a fantastic stay.
Breakfast included was nice and the rooms were beautiful and comfortable
5.0 / 5.0
We had a fantastic stay.
Breakfast included was nice and the rooms were beautiful and comfortable
5.0 / 5.0
The hotel is central to everything, best hotel in Durban
5.0 / 5.0
The hotel is central to everything, best hotel in Durban
4.0 / 5.0
Very nice experience, I've already recommended this hotel to my friends
4.0 / 5.0
Very nice experience, I've already recommended this hotel to my friends
5.0 / 5.0
Excellent Hotel. I loved everything about it!!!!!!!
5.0 / 5.0
Excellent Hotel. I loved everything about it!!!!!!!
2.0 / 5.0
We are a group of 6 adults who stayed at the hotel for 3 nights , the hotels facilities were very poor with no restaurant or bar facilities available which we should have been informed about before we arrived also one of our party was awoken in the early hours by noise from another room close by , they were moved the next day but the room they were moved to wasn' t cleaned properly so all in all it was a very disappointing stay .
2.0 / 5.0
We are a group of 6 adults who stayed at the hotel for 3 nights , the hotels facilities were very poor with no restaurant or bar facilities available which we should have been informed about before we arrived also one of our party was awoken in the early hours by noise from another room close by , they were moved the next day but the room they were moved to wasn' t cleaned properly so all in all it was a very disappointing stay .
3.0 / 5.0
The hotel rooms were clean, the reception receptive and great service. Housekeeping excellent job.
Hotel restaurant / room service fairly poor. Room service took up to 2 hours for a sandwhich and gin and tonic. The slow service happened to our group of 14 people daily. The bar ran out of gin and tonic, beers and coke. This was after a busy weekend. Bar still hadn't been stocked by Monday late afternoon till we complained. There were empty bottles behind bar of alcohol giving appearance of being stocked. Ran out of other drinks as well.
The bar staff looked a bit well worn and not always clean, ie clean hair and etc to usual service required standards of a 4 star hotel.
The service in the restaurant was mostly slow when ordering al la crate and again the wait could be an hour or so.
3.0 / 5.0
The hotel rooms were clean, the reception receptive and great service. Housekeeping excellent job.
Hotel restaurant / room service fairly poor. Room service took up to 2 hours for a sandwhich and gin and tonic. The slow service happened to our group of 14 people daily. The bar ran out of gin and tonic, beers and coke. This was after a busy weekend. Bar still hadn't been stocked by Monday late afternoon till we complained. There were empty bottles behind bar of alcohol giving appearance of being stocked. Ran out of other drinks as well.
The bar staff looked a bit well worn and not always clean, ie clean hair and etc to usual service required standards of a 4 star hotel.
The service in the restaurant was mostly slow when ordering al la crate and again the wait could be an hour or so.
4.0 / 5.0
Good restaurant plus a pub on the premises. Internet is free but drops you off and seem overloaded when you try to log in again.
4.0 / 5.0
Good restaurant plus a pub on the premises. Internet is free but drops you off and seem overloaded when you try to log in again.
FAQs
How much does this hotel cost compared to others in Durban?
The average price for a rental in Durban is R 1,158 per night. This rental is R 1,102 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Riverside Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Riverside Hotel. Enjoy the water!
Is The Riverside Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Riverside Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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