Hairs in the shower, horrible pillows, rooms ac seamed broken, couldnt get towels for the pool. Asked for extra sheets for pullout, waited 1 hour and a half had to go back down because there was no phone on the room.. and waited another 30 min to be bought sheets.

Very nice hotel. Newly remodeled which looked great. The pool and workout area was fantastic. Would highly recommend to others!

Very nice hotel. Newly remodeled which looked great. The pool and workout area was fantastic. Would highly recommend to others!

Great property with lots of travel options. Relaxing atmosphere. Only suggestive comment is that the rooms surround the beautiful atrium level below, which includes a bar Therefore, there should be a cut-off time where customers can party. During my stay, the party went on until 4 AM, which didn't allow for great sleeping conditions for someone who arrived exhausted.

My stay here is always great. Breakfast and Happy Hour are very nice. Need to stop charging for parking. There is no Garage and no Valet.

My stay here is always great. Breakfast and Happy Hour are very nice. Need to stop charging for parking. There is no Garage and no Valet.

Recently refurbished, great rooms and good condition. Bathrooms in good condition.

Recently refurbished, great rooms and good condition. Bathrooms in good condition.

Hot breakfast, although "free", was terrible, and the man making omelets was rude and caustic, plus the omelets were awful. The rest of the breakfast staff was very polite accommodating.

Hot breakfast, although "free", was terrible, and the man making omelets was rude and caustic, plus the omelets were awful. The rest of the breakfast staff was very polite accommodating.

We reserved a suite for 6 people. There was only bedding for 4. We waited an hour (11:00PM to midnight) to receive our bedding, it never came. We were told housekeeping went home, but they had sheets, one pillow, a comforter at the reception for us, but no comforter cover. She said they don’t provide those, despite them being on the other beds in our room. Missing towel, took an hour but housekeeping finally came with some. No bathrooms or showers in the pool area. Must go out in the lobby to go to the bathroom. The lady said our room number out loud several times, very unprofessional and unsafe to say it so loud in front of many other guests. Other hotels usually point to the key card. Breakfast ends at 10:00 on Sunday, which is unusually early. Something one can plan for I guess, but other difficulties at the airport made us wish it went on longer.. They held 50$ on our credit card despite having already paid for the room. It feels like something that is done in a low budget hotel where people often break things and steal hotel equipment, not something that would be done in a Hilton chain hotel. Sofa bed was in terrible condition, springs were stretched out and kids sank really deep in it. Does not have an airport shuttle. Other then that, 👍

We reserved a suite for 6 people. There was only bedding for 4. We waited an hour (11:00PM to midnight) to receive our bedding, it never came. We were told housekeeping went home, but they had sheets, one pillow, a comforter at the reception for us, but no comforter cover. She said they don’t provide those, despite them being on the other beds in our room. Missing towel, took an hour but housekeeping finally came with some. No bathrooms or showers in the pool area. Must go out in the lobby to go to the bathroom. The lady said our room number out loud several times, very unprofessional and unsafe to say it so loud in front of many other guests. Other hotels usually point to the key card. Breakfast ends at 10:00 on Sunday, which is unusually early. Something one can plan for I guess, but other difficulties at the airport made us wish it went on longer.. They held 50$ on our credit card despite having already paid for the room. It feels like something that is done in a low budget hotel where people often break things and steal hotel equipment, not something that would be done in a Hilton chain hotel. Sofa bed was in terrible condition, springs were stretched out and kids sank really deep in it. Does not have an airport shuttle. Other then that, 👍

Professional staff

Professional staff

Very nice hotel. We stay here whenever we come to visit our son. We love the happy hour and breakfast.

Very nice hotel. We stay here whenever we come to visit our son. We love the happy hour and breakfast.

It is my first time in this hotel. I liked the space of the room and the lobby. I will come again.

The entire hotel is renovated and it is beautiful. Plenty of parking with no fee. Check in was quick. Room beautifully renovated and clean and roomy. Nice fitness are and indoor pool with hot tub. Happy hour at the bar was nice but felt sorry for the lady serving many patrons who were getting impatient. Good breakfast with made to order omelets. Gentleman making omelets seemed very unhappy. The air conditioner in the room was horribly loud but was not constant so short periods of reprieve. Overall was very happy with the stay

The entire hotel is renovated and it is beautiful. Plenty of parking with no fee. Check in was quick. Room beautifully renovated and clean and roomy. Nice fitness are and indoor pool with hot tub. Happy hour at the bar was nice but felt sorry for the lady serving many patrons who were getting impatient. Good breakfast with made to order omelets. Gentleman making omelets seemed very unhappy. The air conditioner in the room was horribly loud but was not constant so short periods of reprieve. Overall was very happy with the stay

It is my first time in this hotel. I liked the space of the room and the lobby. I will come again.

Gentlemen at the front desk was so kind! Clean and big rooms! Nice indoor pool and hot tub! Pretty good breakfast! Love this hotel

Gentlemen at the front desk was so kind! Clean and big rooms! Nice indoor pool and hot tub! Pretty good breakfast! Love this hotel

above expectation compared to any other property

above expectation compared to any other property

This hotel is great! Awesome happy hour and breakfast. An indoor pool and a gym. This is a very nice place. Would stay again!

This hotel is great! Awesome happy hour and breakfast. An indoor pool and a gym. This is a very nice place. Would stay again!

Great place to stay with family or visitors because there is plenty of room in the suites and a great spaces to sit and talk in the large central space.

Great place to stay with family or visitors because there is plenty of room in the suites and a great spaces to sit and talk in the large central space.

We were “upgraded” according to the front desk! I was traveling with my elderly mom, daughter and son booked a double queen room. We were Upgraded to a King suite! Told the front person this did not work for our family…and was told It was this room or they could refund my money. We had driven 12 hours that day and was too tired to attempt to find another hotel! Didn’t sleep at all on that pull out sofa with my 6ft son! The hotel design is terrible and very loud! Noticed a large group of baseball players and assume that group is why we were upgraded! They stated bc I booked 3rd party (Expedia) that it gives them the right change the booking to suit what works for them.

We were “upgraded” according to the front desk! I was traveling with my elderly mom, daughter and son booked a double queen room. We were Upgraded to a King suite! Told the front person this did not work for our family…and was told It was this room or they could refund my money. We had driven 12 hours that day and was too tired to attempt to find another hotel! Didn’t sleep at all on that pull out sofa with my 6ft son! The hotel design is terrible and very loud! Noticed a large group of baseball players and assume that group is why we were upgraded! They stated bc I booked 3rd party (Expedia) that it gives them the right change the booking to suit what works for them.

Trash left in our room. The night stand in our room had old food and wrapper in it. I tool it immediately to the front desk person. She thanked me for cleaning the room. Lol. Trash can in the lobby was overflowing. Coffee machine in the store are was broken. The air conditioning in our room was horrible. As a former employee of Hilton brand this is not Hilton standards. There are better choices near by. Pick another hotel.

Trash left in our room. The night stand in our room had old food and wrapper in it. I tool it immediately to the front desk person. She thanked me for cleaning the room. Lol. Trash can in the lobby was overflowing. Coffee machine in the store are was broken. The air conditioning in our room was horrible. As a former employee of Hilton brand this is not Hilton standards. There are better choices near by. Pick another hotel.