Staybridge Suites London, an IHG Hotel

BBQ/picnic area
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout drapes
4.3
Excellent(1,003 Reviews)

Hotel in London

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

London hotel in Westminster with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Limited housekeeping is available.
Staybridge Suites London, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. 37-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV

Map of London

Available Rooms

Studio Suite, 1 Queen Bed, Kitchen

Beds not specified • 300 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 1 Bedroom, Kitchen

Beds not specified • 400 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Studio Suite, Kitchen

Beds not specified

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Beds not specified • 300 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Suite, 2 Bedrooms, Kitchen

Beds not specified • 600 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
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Reviews

4.3
Excellent(1,003 Reviews)
2.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Hotel had been recently upgraded and rooms were very nice. We were upgraded to a two room suite which was a bonus, but one room had no alarm clock and the hair dryer was broken and for three tvs, there was only one remote. The lady at the front desk was very helpful and very courteous.
1.5
star 3 emptystar 4 emptystar 5 empty
Nov 2024
new front desk person in training. he did a good job although slow and seemed unsure. I figured due to still being in training room was decent for one night, but definitely needed updating. stains on bedding, ceiling needed repairs etc. tv didnt have any good choices. I was there the night before surgery so i wish it was more relaxing of a stay. Pantry was very low on stock as well.
2.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Hotel had been recently upgraded and rooms were very nice. We were upgraded to a two room suite which was a bonus, but one room had no alarm clock and the hair dryer was broken and for three tvs, there was only one remote. The lady at the front desk was very helpful and very courteous.
1.5
star 3 emptystar 4 emptystar 5 empty
Nov 2024
new front desk person in training. he did a good job although slow and seemed unsure. I figured due to still being in training room was decent for one night, but definitely needed updating. stains on bedding, ceiling needed repairs etc. tv didnt have any good choices. I was there the night before surgery so i wish it was more relaxing of a stay. Pantry was very low on stock as well.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
0.5
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Nov 2024
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
2.5
star 4 emptystar 5 empty
Oct 2024
Amazing hotels would recommend to anyone
2.0
star 3 emptystar 4 emptystar 5 empty
Oct 2024
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.

FAQs

How much does this hotel cost compared to others in London?

The average price for a rental in London is R 1,899 per night. This rental is R 19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Staybridge Suites London, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Staybridge Suites London, an IHG Hotel. Enjoy the water!

Is Staybridge Suites London, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Staybridge Suites London, an IHG Hotel?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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